July 1518, 2002 Shanghai, China

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July 15-18, 2002Shanghai, China
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• Yuhfen Diana Wu
• dwu_at_email.sjsu.edu
• Susana Liu
• sliu_at_email.sjsu.edu
• San Jose State University
• San Jose, California 95192-0028
• U.S.A.

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Background

• Trends for Library
• Digital Library resources are portable
• Internet Access anywhere, anytime
• Trends for Internet
• Broadband for quick access
• Wireless for access anywhere
• Content management for simultaneously real-time
  access and delivery

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Digital Library

• Advantages
• Computerized for storage, distribution, and
  retrieval
  
• Real-time access, search, and reference
• Domains
• Include data in all formats, such as text, graph,
  image, audio, and video
  
• Metadata such as title, abstract, keywords, link,
  web pages, etc.

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Content Management Systems (CMS)

• Major Users
• Enterprise
• Library
• Museum
• Archive

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CMS Technology

• Most from the advance of Computer and Networking
  Technology including
  
• Graphic User Interfaces with mixed of text, data,
  audio, and video
  
• IC development for high speed in CPU and Network
• Internet for anywhere, anytime, anyone
• Result in the new tools for
• content creation, checking, editing,
• management, input, retrieval/delivery, and
• presentation

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Common CMS Features

• Content repository and collaboration server
• XML support for content standards and reuse
• Web support for content delivery
• Multiple Language support with framework for
  multi-lingual publishing
  

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One-Stop Searches

• SFX - OpenURL protocol
• ( http//www.sfxit.com/ )
• Leads a user to appropriate links, such as
  authors, affiliations, full-text articles
  
• Automatically transfer information from a
  citation to an ILL form
  
• CSU implementation in Fall 2002

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Virtual On-line Reference Services

• Active Libraries
• Academic - Cornell, MIT, and Syracuse, UC Irvine
• Public Metropolitan Corporative (L.A. and
  Orange Counties), QA Cafe
  
• Government Library of Congress

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Virtual On-line Reference Services

• Software Applications
• AOL Instant Messenger,
• eGainLive, eGainVoice,
• HumanClick Pro,
• LiveAssistance, LivePerson Chat,
• LSSI, LiveHelper,,
• VirtualRef Desk, WebLine, and
• 24/7 References, and other

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Otherhttp//www.public.iastate.edu/CYBERSTACK
S/LiveRef.htmhttp//pages.prodigy.net/tabo1/cha
tsoftware.htm(list very comprehensive
information with links)
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A Librarians Interactive Screen
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A Patrons Screen
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A Librarians Interactive Screen
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A Librarians Screen Monitoring Multiple Users
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More Interactive Screen
A WWW page
Session Status
Exchanging message
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QA Café Home Page
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Challenges

• Technology Impacts
• Staffing and Staff Training
• Privacy
• Intellectual Property
• Quality Control and Assessment
• Policies

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Participation Survival

• Theme of LITA 2000 National Forum-High Tech/High
  Touch the Human Aspects of Technology
  (Librarians)
  
• Collaboration with the Campus Community -
  Teaching and Research Faculty
  

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VIRTUAL REALITY
CMS