The Right Information at the Right Time

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The Right Information at the Right Time

• The results of a carer pilot

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Hope Healthcare is..

• a provider of specialised public health and
  community services, including
• Rehabilitation
• Palliative care
• Aged care psychiatry
• Residential aged care
• Community and Aged Care Services

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The issue

• Experience has shown CAS staff that it is only
  when the dust settles that carers realise the
  enormity of the task ahead of them.

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The money..

• A grant from NSW Health Carers Program
• Established in 2002 by the Minister for Health
  Ageing and the Minister for Disability Services
• The Program provides a range of support for
  carers

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The model.

• To offer information, resources, education and
  phone support to first time carers following the
  discharge of the person they care for from an
  acute or sub-acute hospital ward, in a timely and
  targeted manner
• Face to face and telephone

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Source of Referral
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Carer Gender
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Relationship of Client to Carer
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Reason for hospitalisation prior to referral to
pilot
   
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Local Government Area
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Length of Time Caring
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Carers Group Attendance
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Carers Course Attendance
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Bob and Maisie
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References
 Australian Bureau of Statistics (1999a)
Disability, ageing and carers summary of
findings. Australia, 1998. Cat No 4430.0.
CanberraABS   Australian Institute of Health and
Welfare (2004) Carers in Australia assisting
rail older people and people with a disability.
AIHW Cat No AGE 41. CanberraAIHW (Aged Care
Series)   Armitage, S and Kavanagh, K (1996)
Hospital Nurses perceptions of discharge planning
for medical patients. Australian Journal of
Advanced Nursing 14, pp16-23.   Armitage, S and
Kavanagh K (1998) Consumer-oriented outcomes in
discharge planning a pilot study. Journal of
Clinical Nursing 71, pp 67-74   Bull, M. (1992)
Managing the Transition from hospital to home.
Qualitative Health Research 2 pp 27-41. Carers
NSW (2006) website. Driscoll, A (2000) Managing
post-discharge care at home an analysis of
patients and their carers perceptions of
information received during their stay in
hospital. Journal of Advanced Nursing 31(5), pp
1165-1173.   Efraimsson, E, Sandman, P and
Rasmussen, B. (2006) They were talking about
me Elderly womens experiences of taking part
in a discharge planning conference. Scandinavian
Journal of Caring Sciences. 20, pp68-
78.   Grimmer, K., Falco, J. and Moss, J. (2004)
Becoming a carer for an elderly person after
discharge from an acute hospital admission. The
Internet Journal of Allied Health Sciences and
Practice, Vol 2, No 4.   Magilvy, JK., and
Lakomy, JM. 1(991) Transition of older adults to
home care. Home Health Care Services Quarterly,
12, pp59-70.   OConnell, B and Baker, L.( 2004)
Managing as carers of stroke survivors
Strategies from the field. International Journal
of Nursing Practice 10pp 121- 126