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2002 Community Services Health Industry
Conference skilled to care Linda Smart Oenone
Serle
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We are lucky in Victoria!

• Because we have
• had consistent government support for flexible
  delivery for a number of years
• had a strong and consistent policy environment
• initiatives which build on each other such as
• TAFE frontiers
• the TAFE Virtual Campus
• funded professional development
• lap tops for teachers
• Flexible Learning Networks
• partly funded Flexible Learning Managers in each
  TAFE Institute
• strong input into National policy in flexible
  delivery

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State Government policy

• Recognition of the technology needs of our
  communities Skilling Victoria
• Flexible Delivery Strategy for TAFE in Victoria
• Greater emphasis of life long learning
• Regional development and decision making about
  education and training
• Push for greater choice for learners
• Implementation of the national training agenda

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• Flexible Delivery is
• Managing and organising VET programs or
  competencies in a way which meets the needs of
  clients - industry, enterprises, learners
• Flexible Learning is
• Planning, developing and facilitating a range of
  learning and support strategies that meet the
  needs of individual learners

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Holistic approach

• Is not
• something just for teachers
• only for management
• the answer to all problems
• It is
• a whole of organisation strategy
• something which allows you to be creative
• at its best when integrated into all forms of
  activity and thinking
• a customer centred way of providing services

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For it to work

• The delivery strategy must match the learning
  context and its requirements
• Learner needs must assessed and met
• The strategy and resources must suit the
  individuals learning style
• Technology used when it enhances learning
• High quality resources are needed
• Appropriate learner support must be provided
• Not just a way to deliver training on the cheap

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Why online?

• Responding to a new group of learners
• Technology allows the use of a significant
  combination of learning strategies
• Learning styles can be catered for
• Can create a highly supportive learning
  environment
• Can overcome some literacy issues
• Extends the access of learners to programs
• Australians are high technology users

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Materials Development
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Analysis

• identify research the learners
• the learning cohort
• analysis of motivation skills
• appropriate media types
• identify what you want to achieve with the
  product
• scan for similar or complementary products

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Design

• Learner group design focus
• Encourages learners to draw on their current
  skills and experience
• Incorporates the Developers Kit attributes and
  best practice examples
• Offers appropriate navigation and structure of
  learning material
• Provides clear sequencing and presentation of
  learning material
• Offers engaging activities
• Builds in encouragement, feedback and support for
  the learner

Individual pathways for learners
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Collaboration

• Developers..
• involving and collaborating with learners and
  teachers
• design and testing involvement
• commitment to delivery
• communication plan

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Developers Kit

• A set of tools

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Publishing guide

• Includes a range of tools such as
• a guide to using the print templates
• a house style guide that provides editing
  standards for consistent usage
• a glossary of key terms in flexible and online
  delivery
• a guide to requirements for
• online
• multimedia
• publishing

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Implementation

• Project teams
• identify who needs to be informed about the new
  product
• recommend ways of promotion
• indicate nature and extent of professional
  development required
• indicate the level of delivery

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Ongoing product review

• gathers current information
• collates information across the CMMs, ITABs and
  OTTE
• identifies current and future priorities
• establishes a calendar for development that
  enables us to prioritise according to the various
  needs

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Professional Development
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Professional development

• Targeted strategy for different groups of staff
• Leaders and managers
• Teachers
• Developers
• Support Staff
• Activities provided across four strands
• Communication (including knowledge products)
• Projects
• Skills development
• Networks and learning communities

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Key activities

• All projects include a professional development
  and communication strategy
• FlexAbility
• Is the forum for presentation of skills
  development professional development
• Consists of monthly Showcases, workshops and
  forums
• Often targeted to specific locations, provider
  types or specific initiative e.g. the TAFE VC
• In 2001 we ran 49 events for 1364 attendees

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What happened?

• In the process of the professional development it
  became clear that
• We needed to collate our professional development
  tools
• Link into national initiatives
• Identify current projects

Professional Development CD Rom
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The outcomes

• Professional development resources which have
  been adapted by individual organisations to suit
  their purpose

Exactly what TAFE frontiers wanted to achieve!
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Flexible learning week

• Flexible Learning Week August 12th-16th
• Highly significant promotional and professional
  development event
• In 2002 will be made up of
• Online events
• Conference
• Case study reports and activities
• Regional and rural activities
• Over 1500 people participating in the activities

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Resources for Community Services and Health Sector
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Feature resources
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Materials

• Compulsory Units of Competencies (TAFE frontiers)
• deliver service to clients
• Home and Community Care Work Tool Box
• deliver service to clients
• Key it in (Linda Wyse Associates)
• computer and documentation Skills for the Aged
  Care Industry

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Thank you Linda Smart Oenone Serle