Place Louis Riel AllSuite Hotel

1
Place Louis Riel All-Suite Hotel
Antoniya Tsvetanova Tara Gudmundson Crystal Penner
2
Place Louis Riel All-Suite Hotel

• Located downtown Winnipeg
• Welcomes Business Leisure travelers
• Canada Select 4 Star Rated
• Has the largest collection of Aboriginal Art in
  Manitoba

3
Hotel Services

• 294 Guest Rooms
• 16 Meeting Rooms
• Fitness Facility
• Business Centre
• Pet Friendly
• Pastels Restaurant Lounge
• Handy Mart Convenience Store

4
Our Suites

• All suites have an apartment style kitchen which
  includes
• Microwave
• Refrigerator
• Stove
• Coffee Maker
• Toaster
• Pots Pans
• Cooking Utensils
• Dishes Cutlery

• Studio
• 1 Bedroom
• 2 Bedroom
• Business Executive
• Premier Floor
• Crown Suite

5
Groups Special Events

• International Synchronized Swimming Competition
• MTS Classic
• Folklorama
• 2006 Rugby National Championship

6
Front Desk Duties

• Reservations
• Guest Reception
• Perform Guest Check In/Check Out
• Cash/Debit/Credit Card Accounting
• Parking Room Access
• Customer Service Complaint Facilitation

7
Night Audit Duties

• Front desk duties
• Balance Daily Reports
• Run Night Audit
• Balance Main Float
• Complete Managers Report
• Manager on Duty
• Security Co-ordination

8
Housekeeping Duties

• Properly make beds
• Clean and disinfect kitchen, bathroom and living
  area
• Restock carts
• Lost and found items
• Vacuum rooms
• Dust all furniture
• Restock amenities
• Provide clean linens

9
Our Goals

• Gain experience in the hotel industry
• Improve customer services skills
• Better understand how hotels run
• Become aware of how the different departments
  affect one another
• Learn how to properly clean rooms

10
Conclusion

• Enjoyed a warm hospitable work environment
• Would like to go back for second work term