Secrets of the Big Guns: Sales Leadership Panel - PowerPoint PPT Presentation

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Secrets of the Big Guns: Sales Leadership Panel

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Ben Taylor, salesforce.com. Track: Sales / Sales Operations Executives. Safe Harbor Statement ' ... Secrets of the Big Guns: Sales Leadership Panel. Frank Van ... – PowerPoint PPT presentation

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Title: Secrets of the Big Guns: Sales Leadership Panel


1
Secrets of the Big Guns Sales Leadership Panel
Track Sales / Sales Operations Executives
  • Per Lagerback, Carlson
  • Frank Mallozzi, EFI
  • Patrick Quirk, GoldenGate Software
  • Mike Triantos, TriNet HR Corp
  • Jim Steele, salesforce.com
  • Frank Van Veenendaal, salesforce.com
  • Ben Taylor, salesforce.com

2
Safe Harbor Statement
Safe harbor statement under the Private
Securities Litigation Reform Act of 1995 This
presentation may contain forward-looking
statements including but not limited to
statements concerning the potential market for
our existing service offerings and future
offerings. All of our forward looking statements
involve risks, uncertainties and assumptions. If
any such risks or uncertainties materialize or if
any of the assumptions proves incorrect, our
results could differ materially from the results
expressed or implied by the forward-looking
statements we make. The risks and uncertainties
referred to above include - but are not limited
to - risks associated with possible fluctuations
in our operating results and cash flows, rate of
growth and anticipated revenue run rate, errors,
interruptions or delays in our service or our Web
hosting, our new business model, our history of
operating losses, the possibility that we will
not remain profitable, breach of our security
measures, the emerging market in which we
operate, our relatively limited operating
history, our ability to hire, retain and motivate
our employees and manage our growth, competition,
our ability to continue to release and gain
customer acceptance of new and improved versions
of our service, customer and partner acceptance
of the AppExchange, successful customer
deployment and utilization of our services,
unanticipated changes in our effective tax rate,
fluctuations in the number of shares outstanding,
the price of such shares, foreign currency
exchange rates and interest rates. Further
information on these and other factors that could
affect our financial results is included in the
reports on Forms 10-K, 10-Q and 8-K and in other
filings we make with the Securities and Exchange
Commission from time to time. These documents are
available on the SEC Filings section of the
Investor Information section of our website at
www.salesforce.com/investor. Salesforce.com, inc.
assumes no obligation and does not intend to
update these forward-looking statements, except
as required by law.
3
Secrets of the Big Guns Sales Leadership Panel
Moderated By
Frank Van Veeneddaal
Chief Sales Officer President, WW Sales
Per Lagerback
Sr. Director, Strategy and Business Development
Jim Steele
Chief Customer Officer and President, WW Sales
4
Sales Executives Have Deployed CRM With High Hopes
According to a worldwide survey of 1,500 sales
executives, they are looking to make their teams
More Productive
vs. Less than 37 of reps time spent in selling
More Collaborative, Win as a Team
vs. Only 52 effectively sharing best practices
across the sales force
More Effective
vs. Fewer than 62 of reps making quota
Source CSO Insights, 2008 Sales Performance
Optimization Survey Analysis
5
Traditional CRM Software Failed to Deliver On The
Promise
Cost
Complexity
Risk
Source Gartner, Inc.
6
Salesforce.com Delivering Measurable CRM Success
to Sales Teams
More Productive More Collaborative More Effective
Source Salesforce.com Customer Relationship
Survey conducted Feb. 2008, by an independent
third-party CustomerSat Inc.
7
Secrets of the Big Guns Sales Leadership Panel
Moderated By
Frank Van Veeneddaal
Chief Sales Officer President, WW Sales
Per Lagerback
Sr. Director, Strategy and Business Development
Jim Steele
Chief Customer Officer and President, WW Sales
8
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