EQ

1
EQ

• Emotional Intelligence

2
What is EQ?

• Emotional intelligence is sometimes referred to
  as social intelligence.
• EQ requires competencies in communication,
  sensitivity, initiative and interpersonal skills.
• EQ is a better predictor for job performance than
  is IQ.

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The value of EQ at work

• Tend to see failure or setbacks as temporary not
  permanent.
• Have the ability to manage feelings and stress.
• Know when how to express an emotion.
• Has the ability to identify others emotions.
  (empathy)

4
7 techniques for increasing emotional competence.

• Take time, everyday, to appreciate whats right
  in the world your life.
• If you identify things you appreciate you
  will be more likely to notice those things.
• Increase your feeling word vocabulary.
• Getting more accurate in naming your
  feelings helps you know yourself
• and others better.
• Be your own best friend.
• Treat yourself as you would your best
  friend.
• Listen with your heart.
• Sincere listening benefits the speaker
  listener.
• Talk back to yourself.
• Remain optimistic, try to see the bright
  side
• Tune into your body.
• Emotions are a a good source of
  information about our bodies.
• Smile more.
• Youll feel better so will others.
  K.Cannon

5
EQ at work

• Various jobs require different EQ skills.
• Sales- Empathy listening
• Musicians-self-discipline motivation
• Leaders-Empathy, optimism warmth.
• Men Women are equally emotionally intelligent,
  but they have different EQ strengths.
• Gender differences
• Women-higher in empathy social
  responsibility
• Men- higher in stress tolerance
  self-confidence

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EQ skills can be learned

• Assertiveness training
• Stress management-yoga, meditation jogging
• Listening Skills trainings
• Reading body language
• Team building
• Customer relations