KnowItNow 24x7

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KnowItNow 24x7

• Library Offers New Virtual Reference Service
• How the ______ Library Can Help You!

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How Did the Service Start?

• Grant awarded by State Library of Ohio
• Expansion of an existing service
• Partnering libraries and how they were chosen

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How Will the New Service Work?

• Staffing the service
• Tutor assistance
• Categories
• General Reference
• Business Finance
• Health Medicine
• Science Technology
• And more!

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KnowItNow Categories

• General Reference
• Business Finance
• Health Medicine
• Science Technology
• And more!

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KnowItNow and the Major Components
KnowItNow 24x7
KnowItNow Reference Services
FirstCallForHelp
ReadThisNow
HomeworkNow
Genealogy
By United Way Services of Greater Cleveland
Currently Part of Cuyahoga County Public Library
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Special Components

• ReadThisNow

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Special Components

• HomeworkNow

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Special Components

• Genealogy

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Why You Will Love This New Service

• Real Information
• Real People

• Real Time
• Real Easy

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Statistics Prove Success with KnowItNow 24x7

• KnowItNow 24x7 is the busiest virtual reference
  service in the nation
• NOW all of Ohios 11 million residents have
  access to this great service!

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Questions?