Project Performance does high process maturity guarantee success

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Project Performance does high process maturity
guarantee success?
bhaskaran.s_at_philips.com Sr. Director, Philips
Innovation Campus Philips Electronics India Ltd.
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Setting the context

• We are CMMI L5!!
• Does this mean that you will give me zero defects
  and on time delivery?
• Passing an exam vs. understanding the subject

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Setting the context

• Any organism under controlled conditions of
  temperature, pressure and humidity will do
  exactly what it wants!!

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When do you say a project is successful?

• When do you say a project is successful?

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Outcomes of a successful Project
ENGAGED EMPLOYEES
COST
SCOPE
QUALITY
SCHEDULE
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Enablers to a successful Project
ARCHITECTURE
TECHNOLOGY
PEOPLE
ORGANISATION
PROCESS
MATURITY OF ALL TEAMS INVOLVED
MODE OF WORKING
PRODUCTS
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People and its impact

• Incompetence cannot be made up for through
  processes
• Extremely competent people follow their own
  process
• It takes 10 years to get 10 years experience
• Juniors typically have more competence on new
  tools
• Desire for documenting follows a bathtub curve in
  relation to experience/competence

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Technology and its impact

• Untested technology
• Ancient technology
• Poor quality of documentation
• Bad roadmap
• Maluse of technology not utilising the
  strengths inherent in new technology

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Mode of Working

• Customer supplier
• Partnership
• Subcontracting
• Micro managed
• Laise-faire

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Product/Projects and its impact

• A product with bad Public Relations
• Working on a bad product is demotivating to
  employees
• Poor documentation
• Maintenance projects
• Challenging deadlines
• Moving directly from market concept to mass
  production
• Presidents products/projects

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Maturity of Teams

• An immature customer can create inefficiencies

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Architecture and its impact

• A great process will not make up for a miserable
  architecture
• The architecture must permit
• multisite development
• componentisation
• testing
• maintenance
• performance requirements

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Organisation and its impact

• Dual ladder
• Invisible project manager
• Escalation channels
• Reviewing authority and responsibility
• Managing the work horses

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Process

• Absolutely essential
• Will add to chaos if absent
• Can help in making up for inadequacies elsewhere
• But CMM is just one of many processes
• You need a complete system in place

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And the Silver Bullet is

• not available in the market
• you have to learn and educate

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• high process maturity can guarantee success if

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