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Servizio Contact Center di Gruppo

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Title: Servizio Contact Center di Gruppo


1
XBRL in action the MPS experience Paolo
Lombardi, Monte dei Paschi di Siena Bank
XBRL Conference Belgrade, 18 January 2008
Groups Contact Center Distribution Channels
Dept
2
Summary
  • Monte dei Paschi di Siena the 3rd Italian
    Banking Group
  • MPS and XBRL, since 2005
  • Semantic-based business intelligence broadening
    the frontiers of XBRL usage
  • Innovation the MUSING Project, www.musing.eu
  • Supporting the financial risk management
    web-based services in the Basel II era role
    impact for business registers
  • Lessons learned and outlook

3
The Monte dei Paschi di Siena Banking Group
  • The MPS Bank is the organization leading the
    Monte dei Paschi di Siena Group (Italy's third
    largest banking group).
  • We pride ourselves with being the oldest bank in
    the world (founded in 1472), yet maintaining
    strong inclination for product and services
    innovation.
  • Our mission is centered on Commercial Banking and
    excellence in distribution, maximizing the value
    of our 2000 active branches.

4
The central message
  • Semantic-based Business Intelligence broadens the
    field of applications of XBRL provides
    practical opportunities for integration of Basel
    II principles with excellence in banking
    practice.
  • The Monte dei Paschi di Siena Bank is currently
    exploring such an evolution path, building on a
    few years of practical usage of XBRL.
  • Todays presentation will briefly describe our
    field experience at MPS on XBRL, vis-à-vis
    Research Development activities in the field of
    Semantic-based Knowledge Management for more
    efficient banking in the Basel II-modified
    scenario.

5
MPSs balance sheet in XBRL
  • Since 2005, the first Italian bank to publish it
    on its website
  • Filing the BS even before the Italian
    Jurisdiction was formed XBRL is a de facto
    standard

6
More real life XBRL usage self-assessment
  • Already in 2005, MPS Bank launched an online
    Basel II self-assessment, for SMEs operating in
    the building sector.

Real life XBRL _at_ Gruppo MPS The ANCE (the
Italian Association of Enterprises of the
Construction Industry) self-assessment service
(live at www.ance.it)
7
More real life XBRL usage self-assessment
  • Real life XBRL _at_ Gruppo MPS The ANCE
    self-assessment service (live at www.ance.it
    since 2005)

8
Next generation business intelligence
  • Performing business intelligence is a vital
    activity for the financial services industry
    (internal external info).
  • The new Basel II-compliant scenario expands needs
    of both Financial Institutions and their
    Customers (enterprises as well as individuals)
    for ability of exploiting information.
  • Semantic-based Business Intelligence is going to
    enable sustainable processing of
    internal/external, quantitative/qualitative,
    structured/unstructured info.
  • The MUSING RD project, relying on innovative
    semantic-based technologies and with a pervasive
    usage of XBRL, is developing a set of
    e-services to support the next generation of
    (Basel II-compliant) financial risk management
    processes.

9
The MUSING Initiative
  • MUlti-industry, Semantic-based next generation
    business INtelliGence

10
The MUSING Initiative
  • A Consortium of 15 organisations (including EBR!)
    from 7 European countries carrying out a Research
    Technology Development project (2006-2010) in
    the field of knowledge management, sponsored by
    the European Commission (Sixth Framework
    Programme - IST).
  • The paradigm to integrate advanced Semantic Web
    and Human Language technologies for development
    of Business Intelligence (BI) applications
    towards industries with a strong socio-economic
    impact.
  • User-driven initiative, 3 industrial
    verticalisations
  • Financial Risk Management (FRM)
  • Internationalisation (INT)
  • IT Operational Risk (IT-OpR)
  • The pervasively-used standard XBRL

11
Value chain in Financial Risk Management
  • FRM offers a number of opportunities for
    semantic-based Biz Intelligence

FRM Value Chain
Credit Issuing and Communication
Information Processing
Risk Measurement
Credit Management
Data Acquisition
Delivery
Internal and external data acquisition
Quantitative and Qualitative information
processing
Credit scoring techniques Rating
Credit issuing and communication of information
dealing with the rating evaluation
Management of credit issuing, credit monitoring
and credit collecting process
BI product packaging and delivery
Process Description
Business Intelligence Services
  • Balance Sheet-XBRL mapping tool
  • Balance Sheet re-classifier
  • Questionnaire Compiler
  • Business Inspector
  • SME Rating Tool
  • Classification Rating Tool
  • Payment pooler
  • SME Company Profile Card
  • Reputation Teller
  • Business Plan Analyser

12
Credit merit assessment for customers prospects
13
XBRL inside
  • Linking taxonomies to ontologies exploiting the
    full XBRL potential
  • MUSING ontology architecture combines ontologies
    with relational tables
  • XBRL represented as property taxonomy
  • This is analogous to a relational table for
    balance sheets BUT
  • we make the XBRL hierarchy explicit by
    subclassing
  • we gain with the flexibility of labeling, linking
    metadata etc.

Original material supplied by MUSING partner DERI
(www.deri.at) is gratefully acknowledged
14
Field-tested services1. Balance sheet processor
  • Objective automate upload of enterprises Balance
    Sheets (e.g., into an IRB system), according to a
    given XBRL taxonomy (tested Germany Italy).
  • Current performances precisiongt65, recall90.

B.S. Acquisition
B.S. Check (semi- automatically)
Upload
Data Provider
RATING PROCEDURE OF THE BANK
PDF2XBRL Information Extraction
Information formatted according to the Banks
needs
Original material supplied by MUSING partner DFKI
(www.dfki.de) is gratefully acknowledged
15
Field-tested services1. Balance sheet processor
(contd)
XBRL instance
Quantitative info acquisition
Original material supplied by MUSING partner
Metaware (www.metaware.it) is gratefully
acknowledged
16
Field-tested services2. Qualitative info
acquisition
  • Objective automate acquisition of qualitative
    information
  • Current performances questionnaire acquisition,
    linkages Balance Sheet/unstructured annex

Original material supplied by MUSING partner
Metaware (www.metaware.it) is gratefully
acknowledged
17
Field-tested services3. Business Inspector
  • Objective explore complex connections among
    enterprises/individuals (e.g., ownership, board
    membership, cross-borders dependencies, etc.) and
    provide navigation-like interaction to the user.
  • Current performances tested on Italian data
    through Infocamere (soon expected from EBR)
  • Real-time Participations Ownership Partners
    Members Powers Offices Sector of Economic
    Activity.
  • asynchronous way (5 to10 mins) Annual
    Accounts Deeds.
  • A modular service

Original material supplied by MUSING partner
Metaware (www.metaware.it) is gratefully
acknowledged
18
The role impact for business registers
  • Upside potentials in provisioning
  • Ability of selling punctual data (parts of a BS
    vs the entire BS)
  • Multi-country appeal sell-ability of data
  • Business Intelligence as one driver to expand
    business registers business lines in value-added
    services
  • XBRL as the underlying standard and
  • ontologies as the natural evolution step to
    organise knowledge

19
Host a pilot an opportunity to collaborate
  • The MUSING Consortium proposes to selected
    institutions to host a pilot application of a
    semantic-based BI, customised service
  • Part of the MUSING commitment towards the EC
  • Concept designed according to a specific end-user
    need
  • The value proposition Your organisations data,
    the MUSING technology

20
Lessons learned and next steps
  • While the XBRL local jurisdiction acts as a
    catalytic element for adoption, XBRL already
    proved itself as the de-facto standard to support
    advanced business intelligence processes in the
    banking industry, making possible to conjugate
    Basel II-compliant frameworks, process
    automation, and transparency requirements.
  • The upside potentials deriving from usage of XBRL
    at business registers appears very interesting,
    especially from the financial institutions
    viewpoint, for pan-European risk assessment in
    banking (esp. for SMEs).
  • MUSING is field-testing semantic
    technologies-powered Business Intelligence
    e-services supporting the banking industry in the
    Basel II era.
  • The main tangible benefit is more value from
    information, arising from cost-effective
    processing of it and/or more insightful analyses.
  • Linking ontologies and XBRL taxonomies.
  • With a workplan up to 2010, MUSING intends to
    deliver more services for financial institutions
    and enterprises, covering (with a pan-European
    approach!) the Basel II-compliant value chain of
    Financial Risk Management.
  • Our next public event an Executive Workshop in
    London, May 21st 2007.

21
Thank you for your attention
  • CONTACT
  • www.musing.eu
  • paolo.lombardi_at_banca.mps.it

Acknowledgements Support from the European
Commission, under the IST Programme, project
IST-27097, is gratefully acknowledged
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