Welcome to the Sustainability Technical Assistance Program

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Welcome to the Sustainability Technical
Assistance Program

• This call incorporates the use of the telephone
  (for the audio portion) and the internet (webinar
  for viewing the PowerPoint presentation).
• AUDIO INFORMATION
• 888-606-7041
• PASSCODE GHPC
• Problems with audio? Call 877-855-4797

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Sustainability Technical Assistance
ProgramConference Call SeriesLeadership for
Sustainability

• Sabrina Chapple
• Community Health Systems Development Team
• Georgia Health Policy Center
• April 16, 2008

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Definition of Sustainability

• Achieving an organizational state where programs
  and services are continually provided because
  they have perceived value and receive adequate
  financial support

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Two Important Questions

• Do you have asking rights ?
• How will you get the money ?

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Positioning for Sustainability

• Communication
• Evaluation
• Leadership
• Return on Investment
• Strategic Vision
• Organizational Capacity
• Efficiency and Practicality

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Todays Goals

• Distinguish Roles
• Identify Key Actions
• Apply Practices

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The Role of the Leader

• Part 1

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What it takes
Collaborative
Leadership
that takes action to position for sustainability
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But if I focus on making sure we have great
results, wont support show up?
Not necessarily. It might take too long to find
support at the end of your program.especially if
few people are aware of your efforts and progress
along the way.
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We have a plan to follow. Thats my job to
execute the work plan.
Ultimately your job is about creating a
successful, enduring program. If planning for
sustainability wasnt a part of your original
plan, change the plan. Invest your time in
leading.
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I (We) can do this myself (ourselves). Involving
a lot of people will slow us down.
Unless you are going to fund the program
yourself, recognize that inviting and involving
others is critical to gathering ideas and making
connections with influencers.
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Weve been funded by the same grant for multiple
years. Why worry? Seems like were in.
In todays climate of accountability and results,
nothing can be taken for granted. Most funders
want to provide starter funds and see if the
program can sustain itself. Can you?
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You May be Thinking
But if I focus on making sure we have great
results, wont support show up?
We have a plan to follow. Thats my job to
execute the work plan.
I (We) can do this myself (ourselves). Involving
a lot of people will slow us down.
Weve been funded by the same grant for multiple
years. Why worry? Seems like were in.
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Leadership
Collaborative Leadership that positions for
sustainability

• Leadership plus
• Creates a shared vision
• Accesses the talents, connections, and ideas of
  others
• Understands the value of influence

• Gets great results
• Grows people
• Uses resources wisely
• Fulfills goals

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Traditional-Collaborative Leadership

• Traditional Collaborative
• Top down Self-governing
• Few make decisions Broad participation
• Unilateral action Guide coordinate process
• Win or shift power Build relationships
• Linear thinking Systems thinking
• Programs products Process
• Charisma Vision
• Persuasive Empathetic
• Group falls apart if leader Group continues
  when leader leaves
• leaves

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KEY REsults of a Collaborative Leader

• Part 2

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Results of a Collaborative Leader
Ensure Knowledge of Program
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Result 1 Ensure Knowledge of Program

• A county commissioner hears from a constituent
  about the success of your program in finding
  cost-saving ways to share resources. At the
  Rotary Club meeting, the commissioner sees the
  director of HR at your hospital (who isnt
  involved in the program) and mentions hearing
  about the programs success. Your HR director
  looks surprised and responds that hes not sure
  who is involved with that program.

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Result 1 Ensure Knowledge of Program

• Make yourself known
• Build ownership
• Equip everyone with key information and key
  messages

Examples Co-workers in the facility recognize
the program name and activities and associate you
with the program. Organization leaders can
describe the program and status of the programs
objectives.
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Result 1 Ensure Knowledge of Program

• Make yourself known
• Build ownership
• Equip everyone with key information and key
  messages

Examples Co-workers in the organization refer to
the program as our program, not your
program. People in your organization ask about
the latest results and stories of success.
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Result 1 Ensure Knowledge of Program

• Make yourself known
• Build ownership
• Equip everyone with key information and key
  messages

Examples Co-workers in the organization can
share the programs primary goal and major
activities. Key points about the program are
included in organizational newsletters, speeches,
Web site, etc.
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• React!
• Using text function, type a message to the
  webinar facilitator that includes the position
  title of two people in your own organization that
  need to have greater knowledge of your program.

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Results of a Collaborative Leader
Create Interdependence
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Result 2 Create Interdependence
Independence
Interdependence
vs.

• Go it alone.
• Our program is (better, more important, higher
  priority, etc.) and deserves to be sustained.

Go it together. Our program plays a critical role
in the network of services in this community.
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Result 2 Create Interdependence
Why Interdependence Works

• Highlights the value of others efforts and
  builds goodwill
• Creates a demand/need for your service or product
• Makes it easier to have your program exist than
  not (and thus easier to support)

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• React!
• Using the voting function on the webinar, choose
  the one action your program team already does
  well to create interdependence.
• A. utilize quality resources of others
• B. share ideas and information with others
• C. share staff, tools, and resources with others
• D. collaboratively plan, advocate, and review

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Results of a Collaborative Leader
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Result 3 Grow Influence
Identify Opportunities
Share Expertise or Resources
Connect to Additional Leaders

• Influence occurs when civic, business, and
  political leaders in your community know about
  and support your program.

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Result 3 Grow Influence

• Inform
• Invite
• To share knowledge
• To participate
• To experience
• Involve
• As advisor
• As advocate

• Remember
• Metaphor - Millionaires hang out with
  millionaires
• Dont ask if you dont mean it better not to ask
  at all.

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• React!
• Using text function, send a message to webinar
  facilitator that shares an example of how you
  have informed, invited, or involved an
  influential leader in your community (not part of
  your consortium).

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Lets Review
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Lets Review
HOW?
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Practices of a Collaborative leader

• Part 3

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Collaborative Practices
Apply Collaborative Practices to Achieve Results
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6 Practices of a Collaborative Leader
Understanding the context for change before you
act
- from Collaborative Leadership,
Inc. www.collaboritveleadership.org
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6 Practices of a Collaborative Leader
Assessing the Environment
Building Trust
Creating safe places for developing shared
purpose and action
- from Collaborative Leadership,
Inc. www.collaboritveleadership.org
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6 Practices of a Collaborative Leader
Developing People
Committing to people as a key asset through
coaching and mentoring
- from Collaborative Leadership,
Inc. www.collaboritveleadership.org
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6 Practices of a Collaborative Leader
Defining shared values and engaging people in
positive action
- from Collaborative Leadership,
Inc. www.collaboritveleadership.org
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6 Practices of a Collaborative Leader
Developing synergy of people, organizations,
and communities to accomplish a shared vision
- from Collaborative Leadership,
Inc. www.collaboritveleadership.org
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6 Practices of a Collaborative Leader
Understanding your own values, attitudes, and
behaviors as they relate to your leadership style
and its impact on others
- from Collaborative Leadership,
Inc. www.collaboritveleadership.org
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Collaborative Practices
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Next Steps

• Take action complete quick course
• Assess state of leadership
• Develop collaboration plan
• Execute plan using collaboration practices and
  communication skills
• Find additional resources at www.collaborativelead
  ership.org

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What questions do you have?

• Sabrina Chapple
• Georgia Health Policy Center
• 14 Marietta Street, Suite 221
• Atlanta, GA 30303
• 404-413-0306 phone
• alhsrc_at_langate.gsu.edu

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Thank You !

• Your feedback. Survey by email.
• Citations in this presentation
• Collaborative Leadership is a Web site of the
  Leadership Development National Excellence
  Collaborative, which is sponsored by Turning
  Point and funded by The Robert Wood Johnson
  Foundation.