Community Development Workers

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Community Development Workers

• Presentation to the 4th Annual service Delivery
  Learning Academy, 15 July 2005

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Overview of the CDW programme

• The learning academy is critical in bringing
  practitioners together-share experiences
• CDW a new programme on the academycalendar
• Delivery two-fold
• CD on broad overview of the programme.
• A CDW on actual experiences on the ground

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Contents

• Programme objectives
• Background
• Progress report/ Implementation
• Rollout in all provinces
• Institutional arrangements
• Learnership
• Relationships
• Communication
• Policy development
• Monitoring and Evaluation

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Contents

• Further Implementation
• Discussion
• Key challenges
• Conclusion and recommendations

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Prpgrammes strategic objectives

• To improve peoples access to government
  services, knowledge and information
• To strengthen the co-ordination and integration
  of service delivery at a local and community
  level
• To improve networking and communication between
  government and the local community

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Programmes strategic objectives

• To ensure that the poor have access to all basic
  services and programmes
• To ensure that the communitys access to
  government information leads to the effective
  transformation of society
• To ensure that government services reach their
  targets
• To ensure that government maintains contact with
  people where they live

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Background

• The Community Development Workers Programme began
  in earnest in 2003
• A Unit based in the Minstry for Public Service
  and Administration since Nov. 2004 coordinates
  the implementation
• Unit is assisted by a national task team (NTT),
  which includes DPLG Pres, etc.
• Provincial units now established with varying
  strengths

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Progress report

• Rollout - National unit has
• Visited provinces
• Followed up on learnership implementation
• Met briefed other departments
• Met and briefed youth bodies, exploring joint
  programmes
• Establishing learning network, India visited.

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Progress report

• Provinces
• Units established in DLG(H).
• Learnership in progress in all provinces
• Institutional arrangements in place
• Governance mechanism a challenge
• Budgets secured in some provinces
• Municipalities and local stakeholders brought on
  board

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Progress report

• Learnership
• All provinces on target
• Learnership in all provinces progressing
• To date 571 learners completed
• Gauteng (199)
• E. Cape (180)
• N. Cape (192)
• Provinces finalising selection of remaining
  number of learners (1579)

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Provincial Allocations
GP
EC
NC
WC
KZN
MP
FS
NW
LIMPO
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Recruitment to date
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Learnership Status per Province
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Progress report

• Further training
• Linkages to Gateway portal
• Running a pilot (Gateway) in Gauteng
• Training on e-Govt ICT, Batho Pele,
  Entrepreneural skills, life skills planned
• CDWs utilising MPCCs, Customer Service booths,
  and joint work on mobile units
• Extended ICT linkages explored e.g. Post
  Offices

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Progress report

• Relationships
• Established relations with municipalities, ward
  clrs, local CBOs, NGOs, other govt depts.
• Established relations with ward committee members
  via meetings, workshops
• Salga resolution to facilitate smooth relations
• Contact with trade union federation initiated.
• Conferences envisaged with govt depts unions.

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Progress report

• Joint programmes
• Finalising joint programme with NYS, SAYMP,
  several national Departments
• Collaboration in form of extended training
  exposure, additional sectors to incorporate in
  CDW job description
• ICT training to introduce eGovt.
• Community mobilisation with EPWP

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Progress report

• Communication
• A communication strategy in place
• Branding development in progress
• A Booklet providing success case studies produced
• A webpage development in progress
• Contact made with all Departments, provinces and
  other stakeholders

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Progress report

• Policy development
• A Handbook developed (being revised)
• Deployment strategy framework developed
• A Monitoring and Evaluation framework developed
• Action research commissioned to study progress in
  areas CDWs are deployed
• Funding approach needed

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Progress report

• Launches
• Provinces launched are Gauteng, W. Cape and E.
  Cape
• National launch planned for 2005
• Branding being finalised logo, etc.
• 15 minute video being finalised. Will be ready
  for launch

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Discussion

• Relationships with ward councillors, ward
  committees and local structures
• Mostly cordial
• Provincial unit and executive leadership
  intervening in conflict situations
• Rule of law followed at all times
• A workshop with all Departments is planned to
  finalise synergy in implementing the programme

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Key challenges

• Political buy-in at all govt executive levels
  civil society to ensure stability in provincial
  units
• To ensure synergy between and across all spheres
  of govt, e.g. Province Municipalities,
  community and other stakeholders
• Improving inter-departmental coordination
• Funding
• Provincial strategic planning in line with
  governments priorities

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• WE THANK YOU
• RE A LEBOGA