Mentoring Practices

1
Mentoring Practices
Introduction Informal vs. Formal
Advantages Best Practices HR
Tips Scenarios

• Group 4
• Sara Barnhart
• Jay Khor
• Rina Kim
• Sue Lim

2
The Origin of Mentoring
Introduction Informal vs. Formal
Advantages Best Practices HR
Tips Scenarios

• Greek Mythology
• Odysseus

3
What is Mentoring?
Introduction Informal vs. Formal
Advantages Best Practices HR
Tips Scenarios

• Professional Relationship
• Skills and Knowledge
• Professional and Personal Growth
• Why is it important?

4
Informal Formal Definitions
Introduction Informal vs. Formal
Advantages Best Practices HR
Tips Scenarios

• Informal
• Spontaneous
• By the Mentor
• By the Protégé
• Formal
• By Organization
• Supporting Tools

5
HR Issues
Introduction Informal vs. Formal
Advantages Best Practices HR
Tips Scenarios

• Effects of Informal vs. Formal Mentoring

• Informal
• Similar-To-Me Effects
• Segmented Groups
• Communication Barriers
• Adverse Impact
• Individualistic Cultures
• Pride

• Formal
• Involuntary Selection Process
• Incompatible
• Lack of Empowerment
• Lack of Motivation

6
Potential Issues
Introduction Informal vs. Formal
Advantages Best Practices HR
Tips Scenarios

• Different Style/Expectations
• Lack of Encouragement
• Excessive Criticism
• Personal Problems vs. Giving/Receiving Advice
• Inappropriate Attraction Sexual Harassment

7
Mentoring Example
Introduction Informal vs. Formal
Advantages Best Practices HR
Tips Scenarios

• KPMG
• Formal Mentoring Program
• Software Matching
• 28 Participation
• For Everyone
• The field is very lucrative. I could leave this
  job at any time and possibly make more moneythe
  mentoring program is one of the main reasons I am
  still at KPMG.
• -Ed Goings, Head of Midwest Forensic Tech

8
Advantages
Introduction Informal vs. Formal
Advantages Best Practices HR
Tips Scenarios

• Mentor
• Sense of Pride
• Knowledge Sharing
• Personal Satisfaction
• Personal Value
• Give Back"

• Protégé
• Higher Career Satisfaction
• Increased Knowledge
• Increased Likelihood of Success
• Guidance
• Transition into New Job
• Resumes

• Company
• Recruit and Motivate
• Retain Good Employees
• Develop Employees
• Leaders
• Diversity

9
Best Practices
Introduction Informal vs. Formal
Advantages Best Practices HR
Tips Scenarios

• Purpose and Plan
• Comprehensive Matching Strategy
• Orientation Process
• Comprehensive Monitoring Process
• Evaluation process

10
HR Tips for Managers
Introduction Informal vs. Formal
Advantages Best Practices HR
Tips Scenarios

• Promote a Mentoring Culture
• Values Open-Communication, Trust, Goal-Setting
• Beliefs Constructive Feedback, Sharing of
  Knowledge, Continuous Learning and Development
• Design Appropriate Mentoring Model
• Implement Mentoring Program
• Train Employees
• Evaluate Mentoring Program
• Support Employees

11
Quiz Time
Introduction Informal vs. Formal
Advantages Best Practices HR
Tips Scenarios

• Determine which mentoring type (formal or
  informal) would be most appropriate in the
  following scenarios

12
Scenario 1
Introduction Informal vs. Formal
Advantages Best Practices HR
Tips Scenarios

• Jimmy is new to the company. He has numerous
  questions about the job but doesnt want to ask
  for help. He thinks asking too many questions
  will make him look dumb in front of the
  experienced workers.
• Answer Formal Mentoring

13
Scenario 2
Introduction Informal vs. Formal
Advantages Best Practices HR
Tips Scenarios

• Company X has been experiencing difficulty in
  finding good matches between mentors and
  protégés. Employees complain that they should be
  able to choose their own mentors, rather than
  rely on the company to impose deliberate
  pairings.
• Answer Informal Mentoring

14
Scenario 3
Introduction Informal vs. Formal
Advantages Best Practices HR
Tips Scenarios

• When conducting exit interviews, Company Z found
  that an overwhelming percentage of employees
  decided to leave because they couldnt find
  access to a mentor and they felt that the
  organization didnt care about their personal and
  professional development.
• Answer Formal Mentoring

15
Questions
Introduction Informal vs. Formal
Advantages Best Practices HR
Tips Scenarios