Products

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• Products Customers
• Presented by John Sharp

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Products

• Leader in on-demand customer relationship
  management services (CRM).
• Over 399,000 customers!
• Here are a few benefits of working with
  salesforce.com

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Market Leader

• Winner of the most repeated awards in the
  industry.
• Delivers more than a run of the mill product.
• Translates users ideas into simple, indispensable
  CRM.

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Innovative Point-and-Click Customization

• Does not use a pre-packaged vertical solution.
• Gives user the tools and best practices to create
  on-demand CRM that works.
• AppExchange Builder fact and easy to use
  point/click technology to fit users needs.
• Can do quickly without help from IT team or
  consultants.

5
Deliver Custom Applications

• AppExchange the operating system at
  salesforce.com, allows companies to manage and
  share CRM and custom business applications in a
  single environment.
• User friendly, drop down mnus.
• Can use AppExchange directory for community built
  apps for everything from expense management to
  purchasing.

6
Proven Web Services Integration

• Can integrate with everything from desktop tools
  to enterprise applications.
• Integrate Salesforce with enterprise resource
  planning (ERP), accounting, and other third party
  applications.

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Flexible enterprise Administration

• Sharing model allows user to lock down data
  without slowing down business.
• Secure access to partners, suppliers, and
  customers.
• Thinks outside the organization chart!

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Best-In-Class Usability

• Created an interface that is easy to use,
  uncluttered, and customizable.
• Makes customer feel comfortable and in charge of
  their CRM.

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Revolutionary Architecture

• Easy to use and wide variety of product offerings
  make Salesforce a great all around company to
  work with
• Use AppExchange, enterprise-class platform, and
  AppExchange builder!

10
World-Class Security

• State of the art security to ensure customer
  data is never compromised.
• No outsourcing of maintenance, all down in house.
  
• Security privacy and peace of mind.

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Customers

• 20,500 Success Stories and Counting
• The following is a list of major clients by
  business sector

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Business Services

• AlliedBarton Security Services
• R.L. Polk Co.
• Kelly Services
• Coverall of Mid-State California

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Communications Media

• AOL
• Bell Canada
• Dow Jones Newswires
• Nokia
• Time Warner Cable

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Distribution Retail

• Fleet Synergy International
• Yamaha Corporation of America
• Freight Traders
• System Basic

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Education Non-Profit

• Easter Seals
• United Way
• Little Kids Rock

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Financial Services

• GMAC Residential
• Putnam Lovell
• SunTrust

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Healthcare

• Healthcare Recoveries
• Lumenos
• MedImpact

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What Satisfied Customers had to say

• "The salesforce.com on-demand delivery model,
  intuitive interface, and flexibility was a good
  match for our needs. The solution is helping us
  to achieve the organization-wide visibility and
  coordination that is critical to our success."
  Vice President, AOL Interactive Marketing

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• "The whole idea of CRM is to have customer
  knowledge easily accessible, in real time, and in
  one place. Salesforce.com has solved the serious
  software, synching, and user issues of many CRM
  solutions and delivers what we need in a CRM
  application accessibility, flexibility, ease of
  use, and integration with back-end systems."
  Manager Dow Jones Newswires