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The Magic of Exceptional Leadership, Teamwork, and Service

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We've never done it this way. Back in the good ol days... That's their job... Tinkerbell? What's the ROI? Who Needs Training? www.DougLipp.com. Save to Prosper ... – PowerPoint PPT presentation

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Title: The Magic of Exceptional Leadership, Teamwork, and Service


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The Magic of Exceptional  Leadership,
Teamwork Service
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Confession There is no Magic
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Confession There is no Magic Its Doing
Ordinary Things  Extraordinarily Well
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The Challenge of Outwitting, Outplaying, and
Outlasting Your Competition
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Lessons From Disney Be Willing to
Change To Remain the Same
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Organizations That Reinvent Themselves  
Doug Lipp
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Organizations That Reinvent Themselves Will Domin
ate Their Market!   Doug Lipp
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Maximize Your Potential
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Maximize Your Potential Overcome the Obstacles
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Maximize Your Potential Overcome the Obstacles
Create the Opportunities
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The Obstacles
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Obstacle 1   Let The Old Ways Rule
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  •  
  • Old Ways
  • Stuck in A Rut
  • Weve never done it this way
  • Back in the good ol days
  • Thats their job
  • What would Walt say?

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Obstacle 2 Were Soooo Good
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  • Soooo Good
  • Arrogance
  • Complacency
  • The One-Trick Pony

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Obstacle 3 Everyone Else is A
Jerk Incompetent Too Demanding
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  • Everyone Else is a Jerk
  • Mutual Bashing Contempt
  • Robotic / Self-Centered
  • Other Persons / Groups Fault
  • No Trust / Mud in Middle

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Obstacle 4 Save Your Way to Prosperity

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  • Save to Prosper
  • Fire the Matterhorn Climbers!
  • Tinkerbell? Whats the ROI?
  • Who Needs Training?

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  • Save to Prosper
  • Fire the Matterhorn Climbers!
  • Tinkerbell? Whats the ROI?
  • Who Needs Training?
  • Dont Value Your Value

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The Opportunities
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Opportunity 1 Communicate Communicate
Communicate
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Communicate
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  • Communicate
  • Tear Down the Walls

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  • Communicate
  • Tear Down the Walls
  • Consistency Discipline

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  • Communicate
  • Tear Down the Walls
  • Consistency Discipline
  • Words Actions Execution

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Communicate Hire Right

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Communicate Hire Right
Train Right
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Communicate Hire Right
Train Right Treat Right
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Communicate To Achieve Sustain
Your Culture
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Core Values
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Communicate The Happiest Place on
Earth
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Communicate The Happiest Place on
Earth We Improve Peoples Lives

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Opportunity 2 Observe, Imagine,
Deliver
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Opportunity 2 Observe, Imagine,
Deliver Expanding the Possibilities Through
Teamwork!
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Balanced Teams Can Outwit, Outplay, and
Outlast The Competition
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Teamwork
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  • Teamwork
  • Seeing the Possibilities Outwit

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  • Teamwork
  • Seeing the Possibilities Outwit
  • Being Flexible Outplay

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  • Teamwork
  • Seeing the Possibilities Outwit
  • Being Flexible Outplay
  • Relying on Your Team Outlast

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Opportunity 3 The World Is Changing Are
You?
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Are We Looking At the Same Thing?
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When is a Train, Not a Train?
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How Clean Is Clean?
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Survival of the Fittest Lessons From
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  • Survival of the Fittest
  • Lessons From
  • Bell Mobility

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  • Survival of the Fittest
  • Lessons From
  • Bell Mobility
  • Starbucks

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Opportunity 4 Creativity Disney Style Know
Your Customer!
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Opportunity 4 Creativity Disney Style Walk
In Their Shoes
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Walk In Their Shoes Think for Your Customer

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Walk In Their Shoes Think for Your
Customer Solve Their Problems!

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Walk In Their Shoes Think for Your
Customer Solve Their Problems! Prove
Your Value!
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Walk In Their Shoes Think for Your
Customer Where did I park my car?

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Walk In Their Shoes Think for Your
Customer When is the 300 Parade?

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Walk In Their Shoes Think for Your
Customer Popcorn Empowerment
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Walk In Their Shoes Think for Your
Customer Tigger Teambuilding
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Opportunity 5 Life on the Highwire The Best
Teams are Balanced Where Do You
Stand?
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Outstanding Service
Leadership A Balancing
Act of   Art Science  
Maintenance Risk-Taking
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  • Opportunity 6
  • Its Up to You!

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  • Opportunity 6
  • Its Up to You!
  • What Will You
  • Start, Stop Continue

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Mental Toughness

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Mental Toughness
Happiness
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Mental Toughness
Happiness
Performance
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Mental Toughness
Happiness
Health
Performance
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Mental Toughness
Happiness
Health
Performance
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Mental Toughness
Happiness
Health
Performance
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Start Stop Continue
Short-Term (This Week)   Start
Stop
Continue     Long-Term (Within 1 Month)  
Start Stop
Continue
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"The greater danger for most of us is not that
our aim is too high and we miss it,
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"The greater danger for most of us is not that
our aim is too high and we miss it, but that it
is too low and we reach it" Michelangelo

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Lead The Way! Your Employees And Customers Will
Follow
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