Leadership and Emotional Intelligence

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Leadership and Emotional Intelligence

• Kathy Waltz
• 1544 Kelly Road
• Mason, Michigan 48854
• [phone]
• kathywaltz_at_hotmail.com

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Emotional Intelligence what is it?

• Theory
• EI how leaders handle themselves and their
  relationships with others
• A leaders emotions are contagious
• Positive resonance
• Negative dissonance

Goleman, Daniel Emotional Intelligence
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Emotional Intelligence what is it?

• Research
• Human brain open loop system which depends on
  external sources to manage
• Pre-frontal cortex, amygdala, limbic system
• Neural pathways can be strengthened through
  repetition

Goleman, Daniel Emotional Intelligence
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Emotional Intelligence what is it?

• Application
• Positive leaders get positive results
• Negative leaders sow discontent and reap poor
  performance
• Useful in personal relationships as well as
  professional

Goleman, Daniel Emotional Intelligence
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EI Basic Assessment

• Results
• No right or wrong answers
• Provides a baseline assessment
• Resonance
• Positive resonance
• Negative dissonance
• Why does it matter?

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EI Domains Competencies

• Self-Awareness
• Self-Management
• Social Awareness
• Relationship Management

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Leadership StylesOverview

• Six basic leadership styles
• Different scenarios require different styles
• Rated positive or negative
• Resonance
• Positive resonance
• Negative dissonance
• Why does it matter?

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Leadership Styles

• Visionary
• Resonance moves people toward shared dreams
• Impact most strongly positive
• Use when changes require a new vision or when
  clear direction is needed

Goleman, Daniel Emotional Intelligence
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Leadership Styles

• Coaching
• Resonance connects a persons wants with
  organizational goals
• Impact highly positive
• Use to help improve performance by building
  long-term capabilities

Goleman, Daniel Emotional Intelligence
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Leadership Styles

• Affiliative
• Resonance creates harmony by connecting people
  to each other
• Impact positive
• Use to heal rifts, motivate during stressful
  times, strengthen connections

Goleman, Daniel Emotional Intelligence
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Leadership Styles

• Democratic
• Resonance values input and gets commitment
  through participation
• Impact positive
• Use to build buy-in or consensus, or to get
  valuable input from members

Goleman, Daniel Emotional Intelligence
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Leadership Styles

• Pacesetting
• Resonance values peoples input and gets
  commitment through participation
• Impact often highly negative
• Use to get high-quality results from a
  motivated and competent team

Goleman, Daniel Emotional Intelligence
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Leadership Styles

• Commanding
• Resonance soothes fears by giving clear
  direction in an emergency
• Impact highly negative
• Use in a crisis, to kick-start a turnaround, or
  with problem employees

Goleman, Daniel Emotional Intelligence
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Leadership and EI

• Which style is the best style?
• Depends on situations
• Depends on individuals
• What about the negative styles?
• Often misused
• When used properly under certain circumstances,
  can be effective

Goleman, Daniel Emotional Intelligence
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Leadership in the Church

• Servant Leadership
• Put needs of others first
• Provide necessary support
• Serve as an example to others
• Performance Coaching
• Planning
• Coaching
• Evaluation

Blanchard, et al Leadership by the Book
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Leadership in the Church

• Jesus focused on two things
• Relationships
• Results
• Four Domains of leading like Jesus
• Heart Head
• Hands Habits

Blanchard, Hodges Lead Like Jesus
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Leading Teams

• Recognize team diversity
• Adjust leadership style as necessary
• Encourage growth and development
• Build shared commitment
• Communicate, communicate, communicate
• Remember the servants heart

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Thank you for coming!

• Kathy Waltz
• 1544 Kelly Road
• Mason, Michigan 48854
• [phone]
• kathywaltz_at_hotmail.com