A Profile of Home and Vehicle Modification Program Applicants

1
A Profile of Home and Vehicle Modification
Program Applicants

• Our Program
• Began in 1999
• Provides maximum of 15,000 contribution to
  funding of eligible modifications
• Open to all age groups since 2004

2
Age of Applicants
Based on 5549 applicants to program since April
1, 2002
3
Gender by Age
4
Marital Status by Age
5
Median Income by Age
6
Disabilities by Age
7
Device Use by Age
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Most Requested Modifications
9
Types of Lifts Requested

• 3 types of non-vehicular lifts accounted for
  almost all lift requests stair lifts (40),
  porch lifts (36) and ceiling track lifts (24)

10
Types of Other Requests

• The most frequently requested access
  modifications were ramps (43) and door-widening
  (40)
• Roll-in showers accounted for 39 of bathroom
  modifications
• Equipment lifts accounted for 24 of vehicle
  modifications

11
Requests by Age

• Requests for lifts increased with age while
  requests for vehicle modifications decreased

12
Modification Costs by Age
13
Modification Costs by Age

• As a result of the differences in the likelihood
  of requesting relatively expensive vehicle or
  relatively inexpensive lifts, modification costs
  decreased as age increased

14
Applicants with M.S.

• 30 of applicants with M.S. were between 55 to 64
  years old
• There was a trend for applicants in 65 age group
  to receive more expensive modifications (a mean
  of 9500 vs 8390)

15
Modification Costs by Age

• Given that a large percentage of applicants who
  are 65 or over have disabilities which arise in
  old age, and given that the types of
  modifications they request are, to a large
  extent, determined by these disabilities, there
  is the possibility that as the population ages,
  the average cost of modifications will decrease.

16
Satisfaction with Service

• Eighty-five percent of people served by the
  program have expressed satisfaction with the
  program while 12 note some level of
  dissatisfaction with the service.
• The aspect of service which was most strongly
  related to consumers' satisfaction with service
  was the ease or difficulty with which consumers
  had been able to contact program staff, as well
  as their perceived helpfulness.

17
Navigating the System

• There was a trend for respondents whom staff of
  the Home and Vehicle Modification Program had
  helped find a contractor to be more satisfied
  with their contractors than respondents who had
  received no help from staff in finding a
  contractor.

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Service Modifications
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Future Plans

• Survey original consumers, those who have been
  using the service since 2001 and earlier to find
  out how the program has improved their quality of
  life, and whether they are still able to stay in
  their own home.
• Compare the programs retention rate of people
  able to remain autonomous with the demographics
  of the disabled population in long-term care
  facilities.