Welcome to KTS We Make IT Work

1
Welcome to KTS We Make IT Work
Our mission is to provide Knowledgeable
Technology Solutions (KTS) at the highest quality
possible. It is our goal to increase customer
satisfaction by assuring that a job is finished
correctly and with accountability.
TeamKTS consultants believe in traditional
business values and quality personable service at
a fraction of the cost.
2
What is a Consultant?
Someone you can ask for advice
Someone you can ask for information
Someone who can talk something over with you
Someone who can professionally do the work!
3
What We Do

• We focus on how we can save our clients money
  everyday.
• We listen to your needs and your problems.
• We look at your situation, and develop practical
  solutions.
• Whether high-tech or low-tech, the common factor
  among all our solutions is a definite measurable
  return on our clients investment.

4
What We Do

• We provide the technology and support so you can
  focus on what you do best..

KEEPING YOUR CUSTOMERS HAPPY!
5
What We Do

• We view our Service and Support,
• as our most important asset!

which has been proven by supporting other Fortune
500 contract service providers
6
Our Basic Services
7
Wired and Wireless Networking

• Today's business environment depends on
  continuous access to internal and external
  networks.
• KTS completes planning and implementation of
  wired and wireless networks, helping the clients
  plan and build them to be trustworthy and secure.

8
Internet Network Security
We are network administrators. Ninety percent of
what we do involves resolving issues on a network
or PC.
Reliable technology is crucial to the success of
your business and ours. Our firewall, anti-virus
and spam protection know-how will safeguard your
network.
9
Onsite or Remote Tech Support / Help Desk
Our team of trained technicians have the skills
you need to keep your network and computer up and
running. We respond quickly to your needs to keep
things running smoothly and we plan ahead to help
prevent further issues from developing.
Our remote services allow us to monitor and
access systems for quick repairs.
10
Web Hosting
We offer highly competitive costs, and we take
the needed steps to ensure that your web presence
is known.
Web Hosting from just 3.99/month!
Dollar-for-dollar, feature-for-feature, you'll
find the Web's best hosting plans right here. But
our plans aren't cheap - they're affordable.
Plus, all of our state-of-the-art hosting plans
come complete with FREE 24/7 technical support.
Add these Web Business Essentials!
11
Internet Based Support System
KTS now works with a web based ticket / support
system. This system ensures each IT support need
is prioritized, addressed and completed in a
timely manner. This allows you to see the status
of your tickets and what is actually
happening to them cost, tech notes and
the current status.
This is just another way KTS is focusing on what
your needs are to improve service levels,
increase quality and cut costs.
12
Web Design
Our web design team will construct your webpage
to your design, whether its HTML, XHTML, CSS or
Flash. Custom logo design and animations round
out your webpage needs.
We create professional layouts with tailored
graphics.
13
Some of Our Customers

• Here are a few of our clients

14
Customer Satisfaction
Heres what some of our customers have said about
us
Mindy Ramage, residential customer "Quick,
efficient and thorough." Dr. Joseph Pope
"Dependable service whenever needed." Timm
Gillick, owner of Circus-13 Productions "Someone
who listens to my needs. Fast, friendly service
with a smile."
15
Customer Satisfaction
John Spohn, owner of John Spohn Retirement
Planners "Quality work while explaining things
in laymen terms." Levi Martin, business manager
at Inventive Incentives "Responsive, bottom line
people competent at what they do." Cassi
Sievert, franchise owner of Shape Express "Fast
solution to problems and viruses I knew nothing
about."
16
Customer Satisfaction
Dave Gremninger, owner of Autoglass Express KTS
has always exceeded our expectations." Mary Cox,
franchise owner of Watkins "I know when I need
something KTS will direct me to the right
answer." Eric White, President of Integrity
Mortgage Services "I know that when it comes to
cost, KTS is aware of my needs. John Nettles of
Kelsch Insurance We have been pleased with
KTSs service and their friendly, knowledgeable
staff. KTS has saved our agency valuable time
and resources by providing affordable, reliable
computer support with fast on-site response.
17
Customer Satisfaction
Dr. Blair Hunt of Midwest Multicare "KTS takes
care of my problems and lets me know what's going
on." Cindy Sheridan of Benningfield and
Associates Our office had recently lost our
computer support technician and before I even
started looking for a new support technician, I
received a call from Roger Lasswell at KTS. He
was calling to let us know about their services
and some of the other clients that they have done
business with. I was familiar with some of their
clients so I took a chance with KTS. I appreciate
their excellent service and the follow-up they
provide. Their service is outstanding. I would
and have recommended them to other
businesses.
18
Associations
19
Contact Us

• Call us toll free
• [phone]
• Visit us on the Web
• http//www.

TEAMKTS.com

• Or visit our offices
• 7625 N. University, Suite B1, Peoria, IL 61614