Enabling Attendance

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Enabling Attendance

• NLEC Fall Conference 2005
• Dr.Oscar Howell

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Managing Attendance Effectively

• Hire the right people
• Manage effectively
• Leadership walk the talk
• Critical thinking analysis
• Engaging motivating employees
• Consistency
• Accountability

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Legal Influences

• Collective Agreement
• Arbitral Jurisprudence
• Human Rights Legislation
• Labor Standards Legislation
• Workers Compensation Act

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Best Practice Research

• Hire the right people
• Provide excellent training
• Effective leadership, particularly front line
• Create a positive culture thru effective
  communication, motivation
• Implement attendance policy, program
• Incentives, recognition, rewards
• Offer flexible work arrangements
• Promote health wellness
• Support accommodation and RTW programs

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Hiring the Right People

• Selecting the right people
• Overall workforce plan
• Examine concept of absence with prospective
  employee
• Onboarding set the expectation early and
  repeatedly stressing impact on business
  co-workers
• Senior leadership visibility early in process
  with emphasis on performance expectation
• Use probation period effectively

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Deciding to come to work ..

• Opportunity
• Personal health mind, body, spirit
• Family health stability
• Desire
• Relationships supervisor, co-workers
• Physical environment
• Nature of work
• Ability
• Tools
• Skills
• Knowledge

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Healthy Workplace
Healthy Workplace

• Personal health
• Lifestyle home work
• Work-life effectiveness
• Wellness promotion HRA, EAP, Stress Financial
  workshops, Healthy Eating, Active _at_Aliant
• Physical environment
• Cleanliness
• Comfort
• Safety
• Psychosocial environment
• Relationships
• Positive, supportive work environment with clear
  expectations processes

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Attendance Support
Attendance Support

• Benefit and leave options
• Health Risk Appraisal
• Health assessments
• EAP
• Coaching
• Communicating
• Flexibility

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Absence Management
Absence Management

• Legal influences
• Collective agreement
• Arbitral Jurisprudence
• Human Rights legislation
• WCC legislation
• Labor Standards Legislation
• Procedures for dealing with excessive absenteeism
• Labor Relations driven

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Return To Work
Return To Work

• ESRTW
• Modified time (EaseBack)
• Modified Task
• Transitional Work
• Alternate work
• Duty to accommodate disabled employees