Student Financial Assistance

1
Student Financial Assistance

• Systems
• Administrative systems serve administrative
  offices
• Student services systems serve students and
  facilitate administrative operations
• They draw on information contained in
  administrative systems
• They organize the information and build other
  components to organize the system around the
  needs of students.

2
Paperless Processing of Federal Aid

• Information - http//www.students.gov
• Application http//www.fafsa.ed.gov
• Obtaining a pin http//www.pin.ed.gov
• Calculation of eligibility errors can be
  corrected electronically
• Verification
• Regulations permit institutions to put worksheets
  on-line.
• Tax forms can be faxed.

3
Paperless Processing of Federal Aid

• Awards Notice
• Can be sent by e-mail
• Can be posted on students personalized home page
• Promissory Note
• E-signature
• Entrance Counseling
• Available on Line
• Student Loan History
• Students can access EDs NSLDS database

4
Some Characteristics of a Good Student Aid
Student System

• Builds on Federal paperless process and draws
  data from administrative systems
• Utilizes capabilities of technology to assist
  students in accessing information and in
  conducting business with the aid office
• Provides personalized information
• Provides one click service
• And also offers face to face or telephone contact
  with the SAO

5
Brigham Young University - VIP

• Financial Path to Graduation
• Required component of application for aid at BYU
• Estimates amount of loan required
• Links to Occupational Outlook Handbook to
  estimate income
• Calculates monthly loan payment required upon
  graduation based on the assumptions inputted by
  the student

6
Brigham Young University - VIP

• One click access to personalized page
• Two clicks to personalized page for student aid
• Application status
• Award notice
• Button access to FAO for questions and submission
  of petitions
• FAQs
• Customized notice from FAO concerning any action
  required, e.g. submission of information for
  verification or application update

7
Brigham Young University - VIP

• High Tech
• Students required to use on-line system
• High Touch
• Access to face to face or telephone counseling
  encouraged
• Counselors certified financial planners
• Information Courtesy of Norm Finlinson, Director,
  Financial Aid Office, Brigham Young University

8
Student Based Delivery System

• Concept developed to accommodate flexible
  scheduling of instruction
• Student needs
• Pedagogy
• Federal Aid programs currently permit some forms
  of non-traditional scheduling, but not all
• Administrative systems typically cannot
  accommodate non-traditional schedules