Information Society, Innovation

1
Information Society, Innovation Sustainability
for Regional Development
SOME CONCLUSIONS
2

• eServices
• Citizen-centric Demand ?
• Multi-channel and multi platform which and for
  how long ?
• Scalable and replicable ? Open standards.
• Sustainability for rural areas through ICTs
• Developing regional eContent maintaining
  diversity
• Re-engineering and organisational/cultural change
• Government and eGov leadership and stimulation.
• Government creating the right business conditions
• eCommunities supporting economic development
• ICT skills human capital development

3
ORGANISING FOR eGOVERNMENT (Integration)

• Connecting the Front Office to the Back Office

• Re-engineering the Back Office

• Connecting agencies and departments to each other

• If you only put Web Pages in front of poor
  business processes then you demonstrate to the
  whole world how poor your processes really are.
• First you have to manage an internal business
  integration before you start to develop
  cooperative external processes.
• Michael Hammer, Philadelphia 1999

4
1862
1917
1989
1950
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• eBusiness (Development Support)
• Necessary for competitiveness profitability ?
• Accelerating reorganisation and innovation ?
• eClustering (for rural areas)
• Focus and prioritisation (based on SWOT)
• Trust security
• Tele-centres PIAPs low cost solution for
  rural areas rural sustainability
• eGovernment as a driver for business change ?

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Barriers and Issues for Regional eGovernment

• It will be costly to start with as traditional
  channels have to be maintained.

EVOLUTION OF ICT ADOPTION
Business benefits and customer value
e-Business
e-Commerce
- integration of supply chain - economy in the
value-chain integration - reduction of costs of
exercise
- order and pay online - reduction of transaction
costs -maximise accessibility to new markets
Web site
- visibility in the global market - diffusion and
gathering of information
e-mail
- effective internal and external comm-unications
Extent of organisational change and
sophistication (Complexity Costs)
7
Barriers and Issues for Regional eGovernment

• It will be costly to start with as traditional
  channels have to be maintained.

EVOLUTION OF ICT ADOPTION
Business benefits and customer value
Networked organisations
- new business models based on inter-organisationn
etworking - virtual enterprises
e-Business
Digital ecosystems
e-Commerce
- integration of supply chain - economy in the
value-chain integration - reduction of costs of
exercise
- dynamic aggregation of offers - training and
sharing of knowledge - natural selection and
evolution among services and solutions
- order and pay online - reduction of transaction
costs -maximise accessibility to new markets
Web site
- visibility in the global market - diffusion and
gathering of information
e-mail
- effective internal and external comm-unications
Extent of organisational change and
sophistication (Complexity Costs)
8

• Finance Programming
• A number of financial instruments (SF, IST/6FP,
  eTEN, eContent, INTERREG etc.) and Reg. 1260/9936
• Need to be innovative and with a long vision
  risks and mistakes
• Large vs small scale implementation Impacts
• Priorities, choices political commitment
• MTR need for changes ?
• Innovation vital
• Information society opportunity but also a tool
• Sustainability applies to everything

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• Broadband The Digital Divide
• Do we REALLY mean An Information Society FOR ALL
  ?
• If so, then
• Can it be achieved (realistic aim) ?
• How finance (STRUCTURAL FUNDS) technology
  ownership leadership ?
• Indicators benchmarking

Rural and peripheral regions have a real chance
in the KBS