Digital Mobility Portfolio Inornear office mobility for Norstar

1
Digital Mobility PortfolioIn-or-near office
mobility for Norstar BCM
Presenters NamePresenters TitleLocation/Date
2
Agenda

• SMB Mobility
• Market Overview
• SMB Mobility Needs
• Digital Mobility Solution Overview
• Value Proposition
• Vertical Value Proposition
• Core Components
• Putting it All Together
• Digital Mobility Positioning
• Wireless Handset Portfolio
• Nortel SMB Mobility Portfolio
• Digital Mobility Versus Companion
• Metro Dodge Chrysler a Digital Mobility Case
  Study

3
SMB Mobility Market Overview
Source Infonetics Research, July 2005
More and more SMBs are realizing the business
benefits with in-or-near office mobility!
4
SMB Mobility Needs

• Top 5 SMB in-or-near office mobility needs
• Quality Across system, components, handsets,
  accessories and features
• Coverage Extensive reach for large geographic
  areas, remote sites, scalable
• Scalability Accommodates growth today/tomorrow,
  build as you grow approach
• Flexibility Wide range components, accessories,
  handsets and tools to optimize and customize
  deployment/management
• Investment Protection Supported by Norstar and
  BCM50, BCM200, BCM400 with integration of key
  features

5
Digital Mobility Solution Overview Value
Proposition
In-or-near office mobility for Norstar BCM
customers
Flexible With three wireless handsets to choose
from and a wide range of optional components and
accessories, businesses are ensured the optimal
solution to meet their needs

• IntegratedProvides Norstar BCM customers with
  voice mobility and feature integration, whether
  theyre in-or-near the office or campus
  environment

Scalable Supports from 1 to 64 mobile users
and has a maximum coverage area of up to 1.5
million square feet
6
Digital Mobility Solution OverviewVertical Value
Proposition

• Plus...
• Education
• Call Centers
• Agriculture
• Construction
• Print Shops
• Museums
• Zoos
• Law Firms
• Government
• Consultants
• Security
• Car Dealerships
• Many more!

Benefits of in-or-near office mobility

• Always Mobile workers
• Improve price accuracy/efficiency
• Increase employee productivity
• Improve customer service

7
Digital Mobility Solution Overview Core
Components (North America)

• Digital Mobility Controller (DMC)
• DMC 080 2 Basestations and 8 handsets
• DMC 320 8 Basestations and 32 handsets
• Two DMCs can be combined together
• Provides call control and interface to
  Norstar/BCM
• Basestation
• Interfaces to DMC, powered from DMC
• Up to 5000 sq M / 50 000 sq Ft. coverage (radius)
• Up to 1000 Ft / 300 M (line of sight)
• Handles up to 4 simultaneous calls
• Repeater
• Extends Basestation coverage by up to 50
• Wireless connection to Basestation (requires AC
  power only)

• External Antenna
• Works with a Repeater to creates isolated
  coverage zones for remote sites up to 1 Km away
• Wireless Handsets
• 3 handset options available
• Norstar BCM feature integration
• Standard Speech/Stand-by time of 10/100 hrs
• Accessories
• Full suite of optional accessories

Belt Clip Safety Line
Replacement Battery
Headset
Protective Covers
8
Digital Mobility Solution Overview Core
Components (International Equivalents)
9
Digital Mobility PositioningWireless Handsets
(North America)
10
Digital Mobility PositioningWireless Handsets
(Europe, Australia, South America)
11
Digital Mobility Solution OverviewPutting it all
together
Up to 1.5 Million Sq Ft Coverage Up to 64 Mobile
Users

• Plus
• Software Service Tool (Handsets)
• New Deployment / Demo Kit
• New Presales Configuration Tool

12
Digital Mobility PositioningNortel SMB Mobility
Portfolio
Digital Mobility Solution
WLAN VoIP (BCM Only)
who need scalable mobility in or near the
office or around a campus environment (including
remote sites)
13
Digital Mobility Positioning Digital Mobility
Versus Companion
14
Metro Dodge ChryslerA Digital Mobility Case Study

• Meeting Their Mobility Needs
• Customer service
• Full feature integration to ensure mobile
  employee accessibility and optimized call
  management.
• Extensive Coverage
• Provided high quality, uninterrupted service
  across their over 2.5 acre lot.
• Room for Growth
• Scalability to support up to 64 mobile users

• Metro Dodge Chrysler
• A large and growing car dealership offering new
  and pre-owned vehicles, with five intricately
  interrelated shops.

Customer Challenge Need to keep what are
essentially five separate shops in constant
communication with one another and with their
customers
Constant communications among staff and
customers is today very much of the essence for a
successful car dealership. Jim Pears, dealer
principal, Metro Dodge Chrysler JEEP