State of Utah eREP Project

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State of UtaheREP Project

• AAFSD Conference
• October 2006

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eREP is

• electronic Resource Eligibility Product
• An enterprise automation project that supports
  the determination of eligibility and calculation
  of benefits for TANF, Food Stamps, Medicaid,
  Child Care, and other service programs
• The replacement solution for the antiquated
  PACMIS eligibility system developed in the early
  1980s
• Gap Analysis conducted in 2001 indicated PACMIS
  is only meeting 52 of business requirements
• Is scalable and expandable
• State of Utahs largest Information Technology
  project

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eREP is Enterprise!
Department of Workforce Services Managing
Partner
Department of Human Services
Utah Department of Health
Office of Chief Information Officer Department of
Technology Services
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eREP Governance Structure
Governor Huntsman
Legislature
Sub-Cabinet Steering Committee
CIO Stephen Fletcher
DWS Tani Downing
Governance Board
CIO Office Randy Hughes
DOH Michael Deily Allen Korhonen
DHS Mark E. Ward Greg Mead
DWS Greg Gardner (Chair) Chris Love
Project Management Team
Project Executive Mark Schultz
Project Oversight Don Mueller
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eREP Supports Integration of Shareholders!
State Dept of Workforce Services Dept of
Health Dept of Human Services Dept of Technology
Services
Customer 260,000 eligible clients per month
Customer
Community
Community Advocates 2.1.1 Community Based
Organizations
Federal Dept of HHS Admin for Children
Families Dept of HHS Centers for Medicare
Medicaid Services USDA Food Nutrition Services
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eREP Enterprise Program Scope
Family Employment Program (FEP) Family Employment
Two Parent Program Emergency Reimbursement Food
Stamps Child Care General Assistance Working
Towards Employment Program Refugee Cash Refugee
Medical
HEAT (LiHEAP) School Lunch HeadStart Unemployment
Insurance WIC Child Welfare Case Management
Medical Aged, Blind, Disabled Institutional
(Nursing Home) Family Medicaid Family Two Parent
Medicaid Four Month Medical (IV-D) Transitional
Medicaid 1931 Medicaid Poverty Level Pregnant
Women Primary Care Network Childrens Health
Insurance (CHIP) Medically Needy QMB/SLMB HCBS
Waiver Programs
Subsidized Adoption Foster Care
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eREP is Built in Multiple Projects

• Phased Approach

Project 3 Project 2 Project 1
Project 2 Project 1

• Multiple Projects

Project 1
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eREP Projects

• Project 1 TANF / Child Care Project
• Procurement (7 bids received) and awarded to IBM
  using Curam Software product (09/2002 through
  11/2004)
• Project 2 Food Stamp Project
• In development with State staff and minimal
  contract supplemental support
• Project 3 Medicaid Project
• State is our own System Integrator. Being
  developed with State Staff and contract staff
  from various companies.

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eREP is Evolving!
InfoSource Online Policy Apr 2004
Oct 2003
Screening for Potential Eligibility July 2004 FS
Added May 2006
Core Eligibility Activities Nov 2004
Medicaid Est. Mar2008
Eligibility (TANF/ChildCare) Nov 2004
CHIP Est. Mar2008
Food Stamps Est. Dec 2006
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Development Implementation

• Dual focus
• Development Team they design and develop the
  system.
• Implementation Team they implement the
  solution. Dont wait until the end of the
  project start with the project development.

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eREP Funding

• Traditional Eligibility Systems are built with
  50 Federal Funds and 50 State Funds
• eREP is built with 81 Federal Funds and 19
  State Funds.
• State proposed innovative funding solutions and
  worked closely with our federal partners, early
  and often (FNS, CMS, ACF)
• Because we had separate projects, they each
  required a separate APD and approval from the
  respective Federal agency. All Federal Agencies
  were included in each distribution.
• Our focus has been to build an early relationship
  with the feds rather than an adversarial or ask
  for forgiveness relationship. They are our
  partners and strong advocates in how we move our
  project forward.

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Key Success Factors

• Support
• Leadership
• Communication