Diversity: Recognizing and Valuing Differences in People

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DiversityRecognizing and Valuing Differences in
People Presented by Bank of America Student
Lending Group
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Define Diversity

• How do you define Diversity?
• What does Diversity mean to Bank of America?

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Why is Diversity important To Bank of America?

• Our associate base must reflect where we do
  business

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Who Makes Diversity Recognizable?

• At Bank of America, it starts at the top!

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Is Bank of America Successful AtRecognizing
Diversity?

• The Proof is in the Melting Pot!
• Enough About Us
• What About You???

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Primary Dimensions of Diversity

• Race
• Gender
• Age
• Sexual Orientation
• Physical Ability
• Ethnic Heritage

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Secondary Dimensions of Diversity

• Military
• Religion
• Income
• Geography
• Parental Status
• Work Experience
• Education
• Marital Status

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Levels of Awareness

• Unconsciously Competent
• you dont know what you know
• Consciously Competent
• you know what you know and can help others try
  to learn it too.
• Consciously Incompetent
• you know what you dont know
• Unconsciously Incompetent
• you dont know what you dont know
• and it impacts your behavior.

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U.S.A. Population
2005
2050 White American 73
53 Hispanic American 13
24 African American 12
14 Asian American 4
9 Native American 10
True or False???

• Today, women own 50 of all new businesses.
• By the year 2000, women owned businesses
  generated 3 billion in total revenue.
• Fortune 500 companies lose 7million/yr. due to
  repercussion from a disrespectful workplace.
• The Asian/Pacific population entering college has
  increased by 60.

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True or False???

• Today, one out of every 3 people entering the
  workforce is a person of color.
• French is the third most popular language spoken
  in the US.
• One in 10 Americans will become disabled in
  their lifetime.

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Attitudes Towards Differences
5 Appreciation 4 Acceptance 3 Tolerance 2
Avoidance 1 Repulsion
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Impact of Biases and Assumptions

• When we are appreciated/accepted
• We feel a sense of inclusion
• We feel others are interested in us, and care
  about us.
• Others identify with us and make us feel valued.
• We have two-way communication.
• Our differences are seen as a positive and they
  matter.
• We are included in decisions and opportunities.
• We bring our whole self to the world.
• We are productive.

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Impact of Biases and Assumptions

• When we are tolerated/avoided
• We feel exclusion, apart from.
• We share cultural life and traditions of two
  distinct groups.
• We are not ready to leave the old culture behind
  and not yet a member of the new group.
• We are silent about who we are.
• We hide our differences so well fit in.
• We fear feeling separate or ignored.
• We feel no one cares about our needs.
• We feel contradictory feelings pride and shame.
• We tend to be more sensitive.
• We spend energy trying to be accepted.

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Barriers to Valuing Diversity

• Perception
• Personal Experience
• Peer Pressure
• Culture
• Negative Self Image/Low Self Esteem
• Fear
• (Honest) Ignorance
• Categorization

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Something to Think About

• 57 Asians, 21 Europeans, 14 from the Western
  Hemisphere (North and South America), and 8
  Africans
• 51 females, 49 males
• 70 non-white
• 70 non-Christians
• 70 unable to read
• 50 suffering from malnutrition
• 80 living in sub-standard housing
• 6 responsible for half of the worlds wealth
• (all 6 living in the United States)
• And

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only 1 would have a university
education WOW!
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Get to know someone before you assume ...
You are now Diversified!
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Thank You