Title: Business Competitive Environment
 1Chapter 2
- Business Competitive Environment
2ATP Assignments
Yamami, Kevin AMR Viveiros, David AMR Sun, 
Mickey Cisco Barron, Eileen Cisco Mun, 
John Dell Dobberteen, Brian Dell Canio, 
Jonathan Dell Pirman, Trevor Dell Gao, 
Yupeng Schwab Levine, Aaron Schwab Chua, 
Gwen Visa Edquilang, Dave Visa Trent, 
Raynette Visa Beall, Scott Visa Wong, 
Eric Wal-Mart 
 3 ATP Team Meetings Next Week! 
 4Anything significant going on in the business 
world? 
 5AOL-Time Warner Merger
Largest merger ever!? Entirely based on 
stock. Media via the Internet. Will be 
interesting to watch response from other media 
companies like Disney. Also from Microsoft. 
 6Wal-Mart Eyes Public Sales of Web Unit
Motivation to do so?
Joint venture with Accel Partners to gain web 
experience. Palo Alto location as a way to 
recruit web talent. Separate company will IPO to 
raise funds and use stock for acquisitions. Separa
te company to avoid division of loyalties. 
 7Introducing Raynette Trent
The resident expert on Chapter 2 in the textbook. 
 8Position Some Important Factors
1. The definition of competitiveness. 2. The key 
elements of competitive advantage. 3. The role of 
the nation relative to companies that compete 
successfully on a global basis. 4. The role of 
government within a nation. While contemplating 
the idea that information technology might make 
a difference. 
 9May you live in interesting times!
Confucius 
 10The future sure isnt what it used to be!
Pogo 
 11Competitiveness is the Pivotal Issue in the 21st 
Century 
 12Business Environment
The global market will come to you, if you dont 
go to it. 
 13An Essential Roadmap
How nations, companies and individuals can and 
must build wealth in a knowledge-based global 
economy.
Breakthrough technologies in microelectronics, 
biotechnology, new materials, telecommunications, 
robotics, and computers have fundamentally 
changed the game of creating wealth.
Relatively new industries are growing explosively 
and existing industries are being transformed. 
 14The US is Back!
-  In the 1990s the US was the run away leading 
 performer in the industrial world.
-  The US claimed nine of the ten largest companies 
 in the world in 1998 compared to only two in
 1990.
-  Nine of the fifteen most profitable banks are in 
 the US compared to none in 1990.
-  The wealthiest man in the world is an American.
-  American billionaires measure in the hundreds.
-  US stock markets continue to set new records.
-  Unemployment is at historical lows.
-  Inflation is a non-issue.
15Economic Success!
When it comes to playing in a knowledge-based 
economy no one has done better than the US. 
The US invented the game and determined the rules!
Knowledge is the new foundation for success and 
the basis for wealth. 
 16Some Important Questions
-  Is the current, fairly unique US prosperity 
 sustainable?
-  Is global integration a boon or a threat to this 
 prosperity?
-  Will the forces that sparked the Asian meltdown 
 provoke an
-  era of stagnation or worse? 
-  Should global integration be slowed?
-  What rules should be applied to the creation and 
 protection
-  of new ideas.
-  How can nations create a social system in which 
 entrepreneurial
-  spirit can flourish without also creating 
 income and wealth
-  inequities that threaten the system?
-  What skills are needed to succeed in this new 
 economy?
17Some More Questions!
Are you personally ready?
Do you really understand the significance of what 
is happening, the opportunities that it 
represents and how to evaluate the implications? 
 18Michael Porter Efforts/Contributions 
-  1985 - Presidential Commission and 
-  Competitiveness Definition 
-  1987 - Competitive Model and Value Chain 
-  1990 - Competitiveness of Nations Study 
-  
19Presidential Commission Letter to President Reagan
Mr. President, it has been a great honor to serve 
you and the Nation. The competitive challenge 
calls for the leadership only you can provide. 
We thank you for your vision, interest and 
initiatives in making competitiveness a priority 
 on our national agenda.
John A. Young Chairman Presidents Commission on 
Industrial Competitiveness 
 20Competitiveness Definition
The degree to which a nation can, under free and 
fair market conditions, produce goods and 
services that will meet the test of international 
markets while simultaneously maintaining or 
expanding the real income of its citizens.
Source Presidents Commission on 
Industrial Competitiveness  
 21Competitiveness A Link to National Goals
Stronger National Security
Decreased Budget Deficit
Human Resources
Trade Policy
Improved Domestic Performance
Increased World Market Competitiveness 
More and Better Jobs
Capital
Increased Standard of Living
Reduced Trade Deficit
New Competition
Technology
Figure 2-1 
 22Presidential Commission
Recommendations 1. Create, apply and protect 
technology. 2. Spur new industries and revive 
old ones. 3. Pursue productivity gains 
through technology. 4. Reduce the cost of 
capital to American industry. Increase the 
supply of capital available for investment, 
reduce its cost and improve its ability to flow 
freely to its most productive uses.  
 23Who is going to make it happen? 
 1. Government cannot legislate competitive 
 success.2. Government should highlight 
the importance of competitiveness.3. 
Everyone must recognize the competitive 
challenge and its significance. 
 24How Does a Company Compete?
If the bottom line to a business is profit, then 
the top line is value to customer.  
 25The Best Alternative Strategy?
To produce quality products and services through 
effective leadership of skilled employees using 
advanced methods through the innovative use of 
technology.  
 26A Good Competitor 
 1. Knows its products and services.2. Knows 
its customers.3. Knows its competitors. 
 27Competitiveness of Nations
The striking internationalization of competition 
in the decades after World War II has been 
accompanied by major shifts in the economic 
fortunes of nations and their firms.
1. How did this happen?
2. What can one learn from this?
3. What can companies and countries do about it?  
 28Competitiveness of Nations
Why (how) are companies in a particular nation 
able to gain a dominant competitive position in 
a specific industry against the worlds best 
competitors? 
 29Competitiveness of Nations
- From what country is future competition likely to 
 come from?
- What types of companies will be primary 
 competitors?
- What will be their primary competitive strategies?
30Organizations Compete Within Industries
What is the role of the nation?
-  How Measure Success? 
-  Basis of Analysis?
31Previous Basis of Competitive Analysis
-  Porter Companies and Industries 
-  Economists Unit Cost of Labor Adjusted 
-  for Inflation 
-  Politicians Balance of Payment 
-  Companies The Right Strategies to 
-  Compete in Global Markets
32To Understand Competition
-  The industry was the basic unit of 
-  analysis. 
-  Industries are organizations that 
-  directly compete with each other. 
-  Some industries are well-defined, 
-  while others are not. 
33A Major Message
 The role of the nation has increased as 
competition has shifted more to the creation and 
assimilation of knowledge. 
 34Competitiveness of Nations Study
- Denmark Copenhagen School of Economics 
- Germany Deutsche Bank 
- Italy Ambrosetti Group (transportation 
 company)
- Japan MITI, Hitotsubashi University and 
 Industrial Bank of Japan
- Korea Seoul National University 
- Singapore Economic Development Board 
- Sweden Institute of International Business, 
 Stockholm School of Economics
- Switzerland University of Basel, University 
 of St. Gallen, Union Bank of Switzerland
- United Kingdom The Economist 
- United States Harvard Business School 
35Industry Case Studies
 Denmark Agriculture Machinery Building 
Maintenance Services Consultancy 
Engineering Dairy Products Food 
Additives Furniture Pharmaceuticals Specialty 
Electronics Telecommunications Equipment Waste 
Treatment Equipment Germany Automobiles Chem
icals Cutlery Eyeglass Frames Harvesting/Threshing
 Combines Optical Instruments Packaging, 
Bottling Equipment Pens and Pencils Printing 
Presses 
Rubber, Plastic Working Machinery X-ray 
Equipment Italy Ceramic Tiles Dance Club 
and Theater Equipment Domestic 
Appliances Engineering/Construction Factory 
Automation Equipment Footwear Packaging and 
Filling Equipment Ski Boots Wool Fabrics 
 Japan Air Conditioning Machinery Home 
Audio Equipment Car Audio Equipment Carbon 
Fibers Continuous Synthetic Weaves Facsimile 
Equipment Forklift Trucks Microwave and 
Satellite Communications Equip. Musical 
Instruments Optical Elements and 
Instruments 
Robotics Semiconductors Sewing Machines Shipbuildi
ng Tires for Trucks and Buses Trucks Typewrit
ers Videocassette Recorders Watches 
Korea Apparel Automobiles Construction Footwear Pi
anos Semiconductors Shipbuilding Steel Travel 
Goods Video and Audio Recording Tape Wigs 
 Singapore Airlines Apparel Beverages Ship 
Repair Trading
 Sweden Car Carriers Communication 
Products Environment Control 
Equipment Heavy Trucks Mining Equipment Newsprint 
Refrigerated Shipping Rock Drills Semihard Wood 
 Flooring Teller-operated Cash 
Dispensers Switzerland Banking Chocolate Con
fectionery Dyestuffs Fire Protection 
Equipment Freight Forwarding Hearing Aids Heating 
Controls Insurance Marine Engineers Paper Product 
Mfg. Equipment Pharmaceuticals Surveying 
Equipment 
Textile Machinery Trading Watches United 
States Advertising Agricultural 
Chemicals Commercial Aircraft Commercial 
Refrigeration and Air-Conditioning Computer 
Software Construction Equipment Detergents Enginee
ring and Construction Motion 
Pictures Patient Monitoring 
Equipment Syringes Waste Management Services  
 36 The ways that firms achieve and sustain 
competitive advantage in global industries 
provide the necessary foundation for 
understanding the role of the home nation in the 
process. 
 37Diamond of National Advantage
Firm Strategy, Structure and Rivalry
Chance
Factor Conditions
Demand Conditions
Related and Supporting Industries
Government 
 38Competitive Success Is Not Determined By
-  
- Natural Resources 
- Labor Pool 
- Interest Rates and Currency Value 
- Economies of Scale
. . . Traditional Economic Thinking 
 39Factor Conditions
The nations position in factors of 
production that are prerequisites to compete in a 
specific industry.
-  Infrastructure 
-  People Skills and Training 
-  Factors Unique to a Specific Industry
A nation does not inherit but creates the most 
important factors. 
 40Factor Conditions
-  
- Physical Resources 
- Abundance, quality, accessibility and cost of 
 land, water, minerals, timber, hydroelectric
 power, etc.
- Climatic conditions. 
- Location and geographic size. 
- Time zone re global communication.
41Factor Conditions
-  
- Infrastructure Type, quality, and user cost. 
- Transportation 
- Communication 
- Mail/freight Delivery 
- Health Care 
- Schools 
- Housing Stock
. . .Quality of life--to live and to work.  
 42Factor Conditions
Capital Resources (Amount and cost of money) 
-  Secured Debt 
-  Unsecured Debt 
-  Equity and Venture Capital 
-  Savings Rate 
-  Tax Incentives 
-  Fiscal and Monetary Policies
43Factor Conditions
 Knowledge Resources Scientific, technical and 
 market knowledge that pertains to goods and 
 services. 
- Universities 
- Government Research Facilities 
- Private Research Facilities 
- Business and Scientific Literature 
- Market Research Databases 
- Trade Associations
44Factor Conditions
 Human, knowledge and capital factors are 
mobile. Other elements of the diamond explain 
international success.  
 45Factor Conditions
The availability of factors is not enough to 
explain competitive success.  
 46Factor Conditions
 Competitive advantage from factors depends on 
how effectively and efficiently they are 
mobilized by a company and deployed in the 
economy.  
 47Factor Conditions
 The Japanese created and expanded needed factors 
at a rate far exceeding that of all other nations. 
 48Brazilian Chicken Industry
-  Second largest chicken producer after the US. 
-  Two large poultry companies Perdigao and Sadia 
-  Has factor condition advantages 
-  A large domestic market that allows an efficient 
 
-  scale. 
-  Cheap, abundant corn and soya for feed. 
-  A large number of farmers to raise chickens.
49Demand Conditions
- The sophistication of customer demand. 
- The more demanding the local buyers the better to 
 hone the global competitiveness of home-based
 companies..
- The local market provides an early picture of the 
 emergence of buyer needs.
- This factor is a major positioner for success. 
50Related and Supporting Industries
- Successful companies need suppliers who are 
-  1. Home-based. 
-  2. Competitive on an international level.
-  A close relationship with suppliers contributes 
 
-  to innovation and upgrading of products. 
-  Prompts a range of interconnected suppliers 
-  that are all internationally competitive. 
51Firm Strategy, Structure and Rivalry 
The way in which companies are created, managed 
and choose to compete domestically is affected 
 by national circumstances. 
 52Firm Strategy, Structure and Rivalry
- Study Findings 
- Company and individual goals vary. 
- No one management style is universally 
 appropriate.
- Differences in background of CEO and different 
 company structures.
- Company structures are different. 
- Contrasts in people motivation to work and learn. 
- Career choices of the best students varies. 
53Firm Strategy, Structure and Rivalry
- Germany 
- The preeminent trading nation when considering 
 the entire postwar period.
- They compete in highly sophisticated products and 
 segments rather than high-volume ones.
- International success is built on many small and 
 medium sized companies
- The breadth and success of German industries can 
 only be understood in a historical
 context--achieved over decades
- Industry success includes a wide range of 
 industries but Germany does not dominate them as
 does the U.S. or Japan.
- Have a very international orientation and export 
 early.
54- The economy is extensively clustered. 
- There is wide-spread private and state ownership. 
- The structure of companies tends to be 
 hierarchical and patriarchal.
- Pragmatism characterizes German management. 
- Managers and workers are well trained in their 
 industries.
- Discipline and order is evident in the way that 
 companies are managed.
- Owners often have a deep involvement in all 
 aspects of the business, especially in technical
 areas.
- They maintain an enduring relationship with 
 employees.
- Particularly adept at complex production 
 processes.
- Selling is technical versus advertising or 
 intangible appeals.
- Complex product service requirements. 
55- Customers tend to be conservative and cautious 
 about new products.
- High levels of customer loyalty. 
- Labor is very organized and is represented on 
 company boards.
- New business formulation is weak. 
- Most executives have technical or scientific 
 backgrounds.
- Have a stubborn desire to achieve technical and 
 quality excellence.
- Invariably compete on the basis of 
 differentiation versus cost.
- Unrelated diversification is rare. 
- Do not hesitate to invest abroad. 
- Industry is prestigious and attracts outstanding 
 people.
- The unique strength of the German economy is its 
 capacity to upgrade its advantage by increasing
 the quality of human and technical resources.
56Germany Share of Total World Exports
- Bisquettes of Coal, Coke 70.4 
- Potassium Sulfate 59.4 
- Reciprocating Pumps 58.1 
- High Pressure Steel Conduit 55.4 
- Fresh Milk and Cream 54.5 
- Rotary Printing Presses 51.1 
- Iron, High Carbon Steel Coil 49.8 
- Synthetic Luminophores 47.1 
- Spinning, Reeling Machines 42.7 
- Clothes Dryers 41.3 
- Aircraft over 15,000 kg 38.1 
57- Jukeboxes 36.5 
- Polyvinyl Chloride Plates 35.9 
- Rubber, Plastics Machines 35.5 
- Combine Harvester-Threshers 35.3 
- Packaging, Bottling Equip. 34.1 
- Sewing Machine Needles 33.2 
Seventeen industries where Germany has 33 or 
 more of the worlds export market. 
 58German Companies
BASF AG - Chemicals (1861) Bayer AG - Chemicals 
(1863) Bayerische Motoren Werke AG - Autos, 
Motorcycles (1913) Bertelsmann AG - Publishing 
(1835) Daimler-Benz AG - Autos and Aerospace 
(1882) Henkel KGaA - Detergents and Chemicals 
(1876) Hoechst AG - Chemicals (1863) Friedrich 
Krupp GmbH - Steel, Engineering, Trading 
(1587) Mannesmann AG - Steel Tubes, Auto Parts, 
Etc. (1885) Robert Bosch GmbH - Electronic Auto 
Equipment (1886) Siemens AG - Electrical and 
Electronics (1847) Volkswagen AG - Automobiles 
(1937)  
 59Firm Strategy, Structure and Rivalry
- Italy 
- Joined the ranks of advanced nations in the past 
 two decades.
- Overall growth in world export share is second 
 only to Japan.
- Clearly contradicts its image as a country. 
- Achieved advantage based on segmentation, 
 differentiation and process innovation.
- Illustrates the power of a growing alignment 
 between national circumstances and the shifting
 demands of modern global competition.
- Remains a study in contrasts--industry successes 
 and failures.
- Successful industries are highly clustered 
 including geography.
60- The worlds leading exporter in textile/apparel, 
 household goods and personal products and third
 in food and beverages.
- Companies tend to be medium to small that compete 
 primarily through export with limited direct
 foreign investment.
- Large private firms tend to dominate the home 
 market.
- Companies are often managed by a commanding 
 leader involved in all activities.
- Below the leader is often fluid, relatively 
 unstructured (chaotic?) operation involving an
 interpersonal competition that would be rare in
 Japan.
- Managers are resourceful improvisers and able to 
 adjust to changes, to circumvent constraints and
 to adapt to new rules.
- Companies tend to be highly specialized and 
 compete through constant model changes and
 innovation.
61- Deal with customers on a family-like and personal 
 basis.
- Combine product design with innovations in 
 process technology.
- Are generally not successful where 
 standardization, high-volume mass production, or
 heavy investments in fundamental research are
 involved.
- Most companies are privately owned and owners, 
 managers and workers are closely attached to an
 industry.
- These factors lead to a long-term orientation and 
 a commitment to sustained investment.
- Business is important and a magnet for talented 
 individuals.
- Entreprenuership thrives in Italy--they are risk 
 takers who are individualistic and desire
 independence.
- Benefited from a shift from standardized, 
 mass-produced products toward more customized,
 higher-style, higher-quality goods. In many
 cases style was combined with investment with
 state-of-the-art production equipment.
62Italy Share of Total 1985 World Exports
- Meal and Pellets of Wheat 69.5 
- Worked Building Stone 62.2 
- Aperitifs 
 58.1
- Glazed Ceramic Sets 56.6 
- Precious Metal Jewelry 49.6 
- Fresh Stone Fruit 
 45.5
- Rubber and Plastic Footwear 41.9 
- Fabrics of Combed Wool 41.8 
- Domestic Washing Machines 38.2 
- Steel High Pressure Conduits 35.9 
- Sweaters of Synthetic Fibers 34.0 
- Handbags 
 33.7
- Woolen Sweaters 
 33.1
- Leather Footwear 
 32.8
Fourteen industries with one third of worlds 
export market. 
 63Italy
- Fiat SpA - Autos and Farm Equipment (1899) 
- Olivetti - computers and office equipment (1908) 
- IRI Holding Co. (state owned) - 541 companies 5 
 of GNP
- Ente Nazionale Idrocarburi - Petroleum  
 Petrochemical (1953)
- Perelli SpA - Power Transmission, T/C Cables, 
 Tires (1872)
- Benetton - clothes manufacturer (1955) 
- Luxotica - frame manufacturers (NY Stock 
 Exchange)
- Gewiss - electrical fittings 
- Marposs - precision measuring equipment 
- Safilo - frame manufacturers 
- Persol - frame manufacturers 
- Iris - ceramics
64Small Businesses in Italy 
(Less than 100 employees)
- Exemplify flexibility and thrive in niche 
 markets.
- Provide more than 2/3 of private-sector 
 industrial employment.
- Escape many of Italys oppressive labor laws. 
- Exports increased 20 during 1993s down economy. 
- 99 of Italys businesses are owned by one or two 
 families.
- To survive Asian competition they will have to 
 concentrate on a higher level of specialization
 and devote more time to quality and innovation
 versus price.
- Many were founded following the end of WWII.
65Olsa
- A Bertuzzi family-owned company with a head 
 office in Milan and a factory in Bergamo.
- Produces plant and equipment for the chemical, 
 pharmaceutical and cosmetics industries but
 thrives in niche markets.
- Niche products include a liquorice extractor and 
 a special sterilization autoclave for
 candied-fruit that are made to order.
- Employ 80 people. 
- 1994 Sales of 9.5 million with 70 from exports. 
- Primary competitors are Swiss and German.
66Firm Strategy, Structure and Rivalry
- Japan 
- Not far behind Germany in becoming a war economic 
 power.
- Lacked Germanys historical position. 
- Achieved competitive advantage in some industries 
 and failed in others.
- The role of the government and management 
 practices does not explain the success of
 Japanese industries.
- Has an extraordinarily high share of world 
 exports in many industries with a complete
 absence of a natural resource intensive industry.
- There is a unique ability in Japan for the 
 diamond to function as a system.
67- Possesses a large pool of literate, educated and 
 increasingly skilled human resources.
- Benefit from a large pool of trained engineers. 
- Created and upgraded needed factors that far 
 exceeded that of all other nations.
- Japanese companies are hierarchical and 
 disciplined.
- Cooperation and subordination are the norm with a 
 unique ability to coordinate across functions.
- Relationships between labor and management are 
 respectful and strikes are rare.
- Many of the talented people flow to industry. 
- A technical orientation is pervasive and many 
 managers have engineering backgrounds.
68- Strategies often follow a path of standardization 
 and mass production with a major emphasis on
 quality.
- Ownership of companies is predominantly held in 
 institutions and other companies.
- Japanese companies often define their goals in 
 terms of volume and market share.
- Workers define their status on how well the 
 company is doing.
- Continual learning is emphasized and accepted. 
- Adopt an international outlook promoted by the 
 amount of domestic rivalry which is the single
 biggest explanation for the success of Japanese
 industries.
- More willing to form new companies. 
- Companies relentlessly upgrade their competitive 
 advantage.
69Japan Share of 1985 World Exports
- Motorcycles 82.0 
- TV Image and Sound Recorders 80.7 
- Dictating Machines 71.7 
- Calculating Machines 69.7 
- Mounted Optical Elements 67.5 
- Photo  Thermocopy Apparatus 65.9 
- Still Cameras and Flash Equip. 62.2 
- Cash Registers and Accounting 
-  Machines 62.0 
- Outboard Marine Piston Engines 61.0 
- Electric Gramophones 59.0 
70- Microphones, Loudspeakers and Amplifiers 55.7 
- Motorcycle Parts  Accessories 53.4 
- Track-Laying Tractors 51.8 
- Pianos  Musical Instruments 51.0
- Self-Propelled Dozers 50.6 
- Color TV Receivers 49.5 
- Portable Radio Receivers 48.4 
- Other Radio Receivers 47.9 
- Special-Purpose Vessels 46.8 
- Electric Typewriters 45.0 
- Steam Boiler Plants  Parts 42.8 
- Motor Vehicle Radio Receivers 42.5 
- TV Picture Tubes 42.2 
71- Prepared Sound Recording Equipment. 41.5 
- Photo Chemical Products 41.5 
- Metalworking Lathes 39.7 
- Coarse Ceramic Housewares 39.3 
- New Bus or Truck Tires 39.1 
- Buses 38.7 
- Sewing Machines 38.7 
- Iron, Steel Seamless Tubes 38.7
- Self-Propelled Shovels, Excavators 38.4 
- Computer Peripheral Units 37.9 
- Lorries and Trucks 37.5 
- Other Electronic Tubes 36.5 
72- Metal Cutting Machine Tools 36.5 
- Generating Sets with Piston Engine 36.1 
- Other Cargo Vessels 35.7 
- Iron, Simple Steel Rolled Plate 35.2 
- Continuous Synthetic Weaves 34.7 
- Clocks, Watch Movements 33.8 
- Rolling Mill Parts and Rolls 33.4 
- Liquid Dieletic Transformers 33.4 
Forty-three industries with over one third of 
the worlds export market share. 
 73Japanese Companies
- Honda Motor - Autos and Motorcycles 
- Sony Crop. - Consumer Electronics 
- Bridgestone Corp. - Tires 
- Matsushita Electric - Consumer Electronics 
- Toyota Motor Corp. - Automobiles 
- Nissan Motor Corp. - Automobiles 
- Nomura Securities - Brokerage 
- Hitachi - Computers and Electronics 
- NEC - Computers and Electronics 
- Fujitsu - Computers and Electronics 
- Mitsui Group - Trading and Holding Co. 
- Sumitomo Group - Trading and Holding Co. 
- Mitshubishi Group - Trading and Holding Co.
74What happened to Japan?
1. The second largest economy in the world.
2. Arrogance based on what they had accomplished 
 including an assumption that the only way 
their economic endeavors go is up.
3. A rigidity in approach that takes too long in 
a fast paced, global economy. 
 75Competitiveness of Nations
It is helpful to ask what companies need to do 
and where does government need to play a key 
role? 
 76Role of Government
- Serve as a challenger and catalyst to companies 
 to
- compete successfully 
- Focus on specialized factor creation. 
- Avoid intervening in capital factor and currency 
 markets.
- Enforce strict product, safety and environmental 
 standards.
- Limit cooperation among industry rivals. 
- Promote goals that lead to sustained investment. 
- Deregulate competitors. 
- Enforce domestic antitrust policies. 
- Reject managed trade.
77Singapore Model
Strong Government (The smartest and most capable 
should govern) Long Term Planning Foreign 
Investment Clean Administration Education for 
All No Welfarism Family Values Law and 
Order Communal Harmony 
 78Singapore
An economic powerhouse. Three million people on a 
small island. Passed the US in average income in 
1999. Worlds best infrastructure!? Safe, clean 
(smoggy). Interesting racial, religious and 
language mix. Could go from great to awesome. 
 79Companies gain an advantage against competitors 
by responding to pressures and challenges. 
 80The Company Agenda
1. Creating pressure within the company for 
innovation. 2. Seeking out the best, most 
successful competitors 3. View as a positive 
factor the presence of domestic competition. 4. 
Staying alert to customer, market and competitor 
trends. 5. Emphasizing the home base as the 
place to strengthen competitiveness. 6. 
Selectively pursuing international advantage 
opportunities. 7. As a company, playing a role 
in strengthening the national competitive 
diamond.  
 81Conclusion
- Todays competitive realities demand leadership. 
- Leaders believe in change. 
- They energize their people to innovate 
 continuously.
- They recognize the need for pressure and 
 challenges to accomplish this.
82Not Everyone Agrees
Kenichi Ohmae The Borderless World
The key global economic entity is the true 
multinational company. 
 83Ohmae Contentions
Four factors are usurping economic power once 
held by nations 1. Capital. 2. 
Corporations. 3. Consumers. 4. 
Communication.  
 84Putting Global Logic First
Although political leaders will 
resist acknowledging the demise of the 
nation- state, only those who can accept it 
and promote region-states within and across their 
borders will be able to provide the best quality 
of life for their constituents.
Kenichi Ohmae 
 85Wealth
2. Economic progress and wealth are direct 
functions of capital investment in factories, 
equipment, housing and infrastructure.
1. Growth is not the enemy of environmentalism. 
It is necessary if the environment is to be 
improved.
1. Natural and Environmental Resources
4. Knowledge generates the basic breakthroughs in 
technology that create high economic growth rates.
3. Skilled people are needed to discover 
knowledge, invent new products and processes and 
to use the new products and processes. 
2. Tools
3. Skills
4. Creating Knowledge
5. Entrepreneurship
6. Social Organization
5. Individuals who recognize that new things can 
be done and who take the initiative to get them 
done.
6. Ability to organize socially, maintain public 
order, build or repair infrastructure, organize 
and staff schools and deliver health care.
Lester Thurow 
 86Global Competitive Trends
Global integration of both companies and 
countries. Asian financial crisis. Reverberations 
in Japan and China. European Union 
enlargement. The US is the foundation of global 
economic strength. An accelerating boom in global 
information technology. Governance national and 
international. Global growth? 
 87Country Competitiveness
Openness Government Policies Finance Infrastructur
e Technology Management Labor Institutions 
 881998 Rankings
1. Singapore 2.16 2. Hong Kong 1.91 3. 
US 1.41 4. UK 1.29 5. Canada 1.27 6. 
Taiwan 1.19 7. Netherlands 1.13 8. 
Switzerland 1.10 9. Norway 1.09 10. 
Luxembourg 1.05
11. Ireland 1.05 12. Japan .97 13. New 
Zealand .84 14. Australia .79 15. 
Finland .70 16. Denmark .61 17. 
Malaysia .59 18. Chile .57 19. Korea 
.39 20. Austria .37
Source World Economic Forum 
 8921. Thailand .27 22. France .25 23. 
Sweden .25 24. Germany .15 25. Spain .02 26. 
Portugal -.02 27. Belgium -.03 28. 
China -.15 29. Israel -.17 30. 
Iceland -.18 31. Indonesia -.19 32. Mexico -.23
33. Philippines -.31 34. Jordan -.42 35. Czech 
Republic -.47 36. Argentina -.48 37. 
Peru -.50 38. Egypt -.52 39. Vietnam -.53 40. 
Turkey -.57 41. Italy -.69 42. South 
Africa -.84 43. Hungary -.85 46. Brazil 
 -1.10 
 9049. Poland -1.18 50. India -1.61 51. 
Zimbabwe -1.70 52. Russia -2.02 53. 
Ukraine -2.51 
 91Conclusions
The diamond makes sense as a means of 
understanding global economic success. Domestic 
success does prepare companies to compete 
globally. Major European and an increasing number 
of Asian countries are capable of competing on a 
global basis. The global marketplace is only 
going to get tougher based on more, tougher 
competitors. The diamond can help to anticipate 
new competitors.