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Research and Development Demand Chain Management

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Winning back a lost customer is 50 -100 times harder than satisfying a current one! ... Here's for you a Big Bow WoW!! PeTPrO should Buy DemAnd ChAin ManAgemEnt NOW! ... – PowerPoint PPT presentation

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Title: Research and Development Demand Chain Management


1
Research and DevelopmentDemand Chain Management
  • Arisa Kapedani
  • Chris Kappel
  • Tingtao Yu

2
Demand Chain Management
  • Acquiring new customers estimated to cost 5-10
    times than retaining existing ones.
  • Winning back a lost customer is 50 -100 times
    harder than satisfying a current one!
  • Demand Chain Management is the Answer!

3
HAHT Commerce Suite
  • Is a seamlessly integrated application suite that
    improves customer facing business processes by
    reducing costs, increasing visibility into and
    throughout your demand chain, and making the
    company easier to do business with.
  • Enables the company to
  • Manage transactions and relationships
  • Legerage real-time enterprise system integration
  • Achieve sophisticated product and brand chain
    management
  • Access and benefit from real business intelligence

4
HAHT Commerce Suite
  • Composed of 5 integrated applications delivered
    to customers through channels using HTML, XML,
    EDI or wireless interfaces
  • Order Management
  • Product Information Management
  • Business Intelligence
  • Customer Services
  • Channel Management

5
Technology Evaluation Template for HAHT
6
Demand Chain Management extends beyond CRM, PRM,
SCM and ERP to the entire life cycle of
customer-facing business processes
7
Comparison between Vendors
8
Recommendation to PetPro
  • Here's for you a Big Bow WoW!!
  • PeTPrO should Buy DemAnd ChAin ManAgemEnt NOW!
  • A Solution to each prOblem is RiGht HERE
  • That even GrOuP HuGs (Ehe!)
  • are GonNe DiSseApER !!
  • THE END !
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