MIDLANDS

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MIDLANDS SOUTHERN PROGRAMME OFFICE FORUM
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Agenda

• Promoting Programme Office Success
• Group Exercise
• Tea and Coffee
• Speed Dating
• Question Time
• Feedback

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How Best to Position Your Programme Office Within
The Business
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• What do we mean by positioning and why do we
  believe it is important to raise it as an issue?

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• Its the place you want to occupy in the minds of
  your key audiences

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• Why is it important?
• People have perceptions of you your Office and
  make decisions based on them.

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• Why is it important?
• People have perceptions of you your Office and
  make decisions based on them.
• Sadly perceptions arent always the reality.

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• Why is it important?
• People have perceptions of you your Office and
  make decisions based on them.
• Sadly perceptions arent always the reality.
• In the absence of information perceptions tend
  towards the negative

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• Why is it important?
• People have perceptions of you your Office and
  make decisions based on them.
• Sadly perceptions arent always the reality.
• In the absence of information perceptions tend
  towards the negative
• So you have no choice - You have to manage
  perceptions pro actively!

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Why is it important?

• If you get it right, it results in
• Greater chances of success
• More support from the business
• More effective change management for the
  business
• Increased revenue
• Reduced cost
• Reduced project overruns
• More programmes to manage

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So How are PMOs Perceived by Others?
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So How are PMOs Perceived by Others?

• In many cases current perceptions arent helpful

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So How are PMOs Perceived by Others?

• In many cases current perceptions arent helpful
• An expensive and unnecessary overhead.
• More bureaucracy they add no value.
• Not relevant to me or my work they get in the
  way of me doing my job.
• Why should I give someone else the glory?
• I can do it myself - better.
• More action less structure and process!
• I dont like change so why help them? Whats the
  benefit to me?

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Decision Making
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A Customer Perspective. Put yourself in the mind
of your target audiences.

• Who are they?
• Who is going to be most affected by the
  programme?
• Whos support do you need?
• How should you prioritise these groups? (From an
  Office Programme Perspective)
• What do they think of you your Office?
• What informs their opinion?
• Where do they get their information from?
• How are you trying to influence their views?

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A Customer Perspective. (Put yourself in the
mind of your target audiences.)

• How are you trying to influence their views?
• What are their concerns needs?
• How do you engage them in the process create
• a sense of commitment personal ownership?

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Develop a Proactive Internal Communications
Programme.

• Targeted
• Tailored to each audience
• 2-way (Bottom Up as well as Top Down)
• Build this thinking into the programme from the
  beginning.
• Involve your Marketing Communications HR Teams.
• If you arent confident in their experience,
  bring in support.
• Create a CAMPAIGN IDEA

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• The 100 Steps
• Im Making a Difference

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Refreshments
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Speed dating 1

• Consider Tools used within Programme Office
• Any used?
• Which ones?
• Value?
• Recommend?

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Speed dating 2

• Prioritisation of projects
• How?
• Effectiveness?
• Impact on Resource Managers?

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Speed dating 3

• Skills and capabilities within the Programme
  Office
• Skills required
• Training Development Plans

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Question time
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Feedback

• Venue
• Volunteers to help
• Topics for next event

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Close