Recognizing Informal and NonFormal Learning for

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Recognizing Informal and Non-Formal Learning
for Life-Long Learning Career Path19th
November 2008 Facilitators Michelle Fenech
Seguna Daniela Mifsud
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The Importance of Non-Formal Informal Learning
for the employees

• Personal development of employees career
  progression
• Source of motivation commitment
• Preparing employees for potential future
  opportunities promote from within
• Training gives opportunity for sharing of
  experiences
• amongst associates
• Flexibility Flexi-security Employability

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The Importance of Non-Formal Informal Learning
for the company

• Return on Investment skilled, qualified
  professional workers - competence of
  employees directly affects the guests experience
• Training enables us to assist our employees in
  embracing our company's culture and core values
• Training enables our employees to pass on
  knowledge to new recruits
• Trained employees are better able to adapt to
  different roles in the company

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Formal, Non-Formal Informal Learning at The
Westin Dragonara Resort
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Formal Learning

• Corporate Management Training
• - Vita Futura Management Programme
• - Six Sigma Green-Belt/Black-Belt Training
• Online Training
• - E-Cornell
• - E-Hague
• Technical Training
• Licences for Technicians through MCAST
• - Food Handling Licence through ITS
• In-house Training
• - Health Safety e.g. First Aid Certification

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Non-Formal Learning (1)

• Management Training
• Local through FHRD and MCAST
• - European Training Institutions such as
  Management Centre Europe
• - Corporate Training
• e.g. BI
• HR Advance Revenue Management
  Housekeeping Management
• Sales Training
• On-line training
• - Harvard Manage Mentor
• - Six Sigma Innovation Transfer
• Technical
• - Computer Courses Language Courses

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Non-Formal Learning (2)

• In-House Training
• - Health Safety Sessions e.g. Fire Fighting,
  Manual Handling
• - Service Culture Training
• - Supervisory Skills Training
• - Soft Skills Training Presentation Skills

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In-Formal Learning

• Induction programme
• Brain-storming sessions
• Team-Building Social activities
• On-the-job Training
• Technical training Sushi making

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Recognition of Learning

• Learning Development - essential part of the
  Individual
• Development Plan of our employees evaluated
  yearly through PMP
• Provides better opportunities for career
  progression enables employees to move up the
  career ladder

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Impact of Recognition of Learning

• Employees seek to participate more willingly in
  training programmes
• Promotes a learning environment
• WDR would like to see a national framework of
  recognition of non-formal and informal learning
  - strengthens our reputation as an employer of
  choice
• Promotes transferability of skills and knowledge
  - employability