Information Systems Infrastructure (IS3314)

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Information Systems Infrastructure (IS3314)

• 3rd year BIS 2006 / 2007

Fergal Carton Business Information Systems
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Last week

• BIS class of 2005 what do graduates do?
• 68 in employment, 28 further study
• Of those employed 60 analysts
• 39 in consulting, 31 in Financial Services
• Difference between Accounting and Finance IS
• Accounting short term, transactional
• Finance longer term, planning
• HR processes
• Recruit, Manage, Reward, Develop
• Placement process
• Search, Contact, Send CV, Aptitude Test, Feedback
  Offer
• HR web-sites (eg. for placement companies)
• Compare and score strengths, weaknesses
• Schwabb case study (benefits of web based HR
  applications)
• eg. Holiday planning from home

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This week

• E-business and HR
• HR Management (Strategic, Tactical, Operational)
• Framework for benefits (employer, employee and
  job seeker)
• Schwab case study and question
• The On-line employee (handout)
• OBrien Chapter 7 section II (handout)

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Electronic business

• E-business means the use of the internet and
  other networks and information technologies to
  support
• electronic commerce
• enterprise communications and collaboration
• web-enabled business processes
• within the enterprise with customers /
  suppliers

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E-business trends

• Access to information no longer a barrier
• Automate all non value-adding business processes
• Move away from standalone in-house systems
• Toward cross functional systems (eg. ERP)
• Integration has emerged as critical issue
• Inclusion of business partners (customers,
  suppiers, )
• Build to order model (Just in time manufacturing)

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Human Resource Management
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Framework for benefits

• Employer
• Employee
• Job seeker

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Schweb - Technology

• Managers have access to online access to accurate
  information about employees.
• Online directory is easier to update maintain.
• Employees have more personalized information
  about themselves, their roles, and the
  organization.
• Employees can find information faster, enables
  them to serve customers faster and more
  effectively.

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Some Schweb Applications

• Learning Intranet
• eTimesheets
• Benefit forms (eForms)

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OneWorkplace Web-based HR

• Benefits of using the Web-based HR applications
  was a reduction in their administrative workloads
  by about 65 percent.
• More time could be spent on proactive tasks, such
  as developing training profiles for each position
  in the organization.
• Major reductions in the amount of paperwork HR
  personnel had to process for employees.

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Genalytics Web-based HR

• Better control on vacation time entitlements and
  usage (eBenefits VirtualHR service).
• Saved time, effort, and money by eliminating the
  incidences of overpayments on vacation
  entitlements.

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BuildNet Web-based HR

• Better control and updating on key employee
  milestones such as promotions, raises, etc.
  (NuView Systems MyHRIS)
• Saved time and effort in tracking employees to
  get the paper process completed.

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Business to employee systems

• Applying some of lessons from e-Commerce to
• Reduce costs
• Improve productivity
• Create more satisfying work environment
• Treat employees as customers
• On-line People Management
• Benefits administration or health care
  information
• Online business processes
• (eg. Access to knowledge management databases)
• Online community services (eg. discount
  purchasing)

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Benefits for on-line employee

• Reduced interaction costs and improved
  productivity
• eg. Bid online for slots on aircraft crews
• Eg. On-line manual and catalog system for
  maintenance engineers working on aircraft repair
  (cuts engine repair time by 50)
• Employee self service
• Employee takes control
• selecting benefits
• finding and taking training courses
• scheduling work
• Mass customisation of relations with employees
• Help employees navigate through the choices

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4 stages in building Business to employee systems

• Undertsand what employee really wants
• Identify a killer app
• Create an integrated corporate portal
• Monetise the human asse