FSEM and Communication Apprehension

1
FSEM and Communication Apprehension

• Communication apprehension defined Apprehension
  about actual or anticipated communication
  (McCroskey's Personal Report of Communication
  Apprehension)
• John Daly State vs. trait apprehension
  debilitative vs. facilitative apprehension
  (inverted u relationship)

2
Why is CA Important for FSEM Instructors and
Students?

• Research indicates relationship between CA and
  academic performance.
• Research on student retention indicates academic
  performance factor in retention (self-efficacy in
  time management, using learning resources,
  ability to work in groups, work well in lectures,
  communication) Devonport Lane, Social
  Behavior and Personality
• Relationship between CA and Retention

3
What to do?

• Assessment 2 methods (PRCA-24 and observation /
  discussion) - CulturallyDiverse
• Cognitive? Provide knowledge, give template
  (film, example, social learning -Bandura)
• Skills? Provide safe place to practice develop
  (small groups, observation monitoring)
• Emotional? Hard-wired (genetic? Personality?) or
  cultural? Introduce to resources, personal
  attention and willingness to assist, feedback