Tools for Engaging the Workforce

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Tools for Engaging the Workforce

• Eileen Sanchez
• HR Administration
• Marcia Sletten
• HSLIC Support Services

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The Division of Human Resources

• Employee Handbook
• And
• Mentoring Program

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HR Employee Handbook

• Valuable information for employees to reference
• It contains
• Brief overviews of all areas within the Division
  of Human Resources
• Computer and systems access information
• Voicemail set-up
• Links to the HR website, Personnel Policies,
  training, and safety
• And so much more. . .

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HR Employee Handbook

• HRs Mission, Vision, and Values
• Quality Journey
• Links to information about Quality New Mexico and
  the Malcolm Baldrige National Quality Program
• HR Framework for Customer-Centered Process
  Improvement, Decision Making, and Resource
  Investment
• HR Organizational Chart
• Internal HR Phone Directory

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HR New Employee Mentoring Program

• Mentors are identified in each area of HR
• Mentors assist new employees as they begin their
  role within the Division of Human Resources
• Mentors help facilitate the new employee process
  and monitor accomplishments

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HR New Employee Mentoring Program

• Mentors help the new employee set up meetings
  with other mentors and HR Leadership to learn
  more about the Division
• Mentors provide a support system and plan of
  action for the new employee

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HR New Employee Mentoring Program
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The First 90 Days

• It all starts with the first 90 days.
• Hardwiring Excellence by Quint Studer

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Why are the HR Handbook and Mentoring Program
Important?

• Establishes a greater understanding of how
  different specialty and generalist areas
  intersect and affect each other in the service
  provided to the customers
• Excerpt from the Division of Human Resources
  Quality New Mexico Pinon Application and Feedback
  Report

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Why are the HR Handbook and Mentoring Program
Important?

• Helps create a sense of camaraderie and builds
  trust between staff that would otherwise take a
  longer time to develop
• Excerpt from the Division of Human Resources
  Quality New Mexico Pinon Application and Feedback
  Report

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Why are the HR Handbook and Mentoring Program
Important?

• Engages and supports new members of its workforce
  by introducing them to the staff and orienting
  them to distinct sections of the Division
• Excerpt from the Division of Human Resources
  Quality New Mexico Pinon Application and Feedback
  Report

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Comments from New Employees in HR

• HR Handbook
• It is helpful to have a quick reference
  guide
• Ill continue to use the handbook, and update
  it as a personal reference
• It is very thorough and answered almost every
  question I had.

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Comments from New Employees in HR

• HR Mentor Program
• an opportunity to meet my new
  colleaguesopportunity for them to meet me.
• Level of detail enlightened me
• What better way to advocate collaboration of all
  the HR disciplines than by introducing a new
  employee to all aspects of HR on a more personal
  level.
• It was extremely helpfulmaking me feel welcome
  and comfortablehaving a go to person is
  fantastic!

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Questions More Information

• Eileen Sanchez
• Executive Assistant to the Vice President of
  Human Resources
• Phone [phone]
• Email esanche2_at_unm.edu

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HSLIC Support Services

• New Employee Form
• Marcia Sletten
• MSletten_at_salud.unm.edu272-8687

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