THE HONG KONG INSTITUTE OF FACILITY MANAGEMENT

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THE HONG KONG INSTITUTE OF FACILITY MANAGEMENT
BUILDING SURVEYING DIVISION OF THE HONG KONG
INSTITUTE OF SURVEYORS JOINT CPD EVENT
Trends in Facilities Design Management
Guest Speaker Mr Alex K Lam, Director of
Lexos, Founder of The OCB

Network and Director of IFMA Date
16 March 2002 (Saturday) Time
2.30 p.m. 5.30 p.m. Place Rm TQ304,
The Hong Kong Polytechnic University Cost
100/Person
The closing date for reservation is Wednesday 13
March 2002. Cheque should be made payable to
HKIFM. Interested parties please complete
and return the reservation form together with the
cheque to the HKIFM, 16/F 1063 Kings Road,
Quarry Bay, HK by mail or direct debit to our
Bank of East Asia Account 514-25-05750-5 and fax
the pay-in slip back to 2537 4426.
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THE HKIFM HKIS (Building Surveying Dvn) JOINT
CPD EVENT
Reservation Form
Trends in Facilities Design Management
The closing date for reservations is Wednesday 13
March 2002 Surname _______________ Other
name(s) ______________________________ Grade of
Membership ________ Div _______ Membership No
_______________
Contact No _____________ Mobile Phone No
___________ Fax No __________ No of Reservation
________ Chq No ________________ made payable
to HKIFM
THE HKIFM HKIS (Building Surveying Dvn) JOINT
CPD EVENT
ADMISSION TICKET/ OFFICIAL RECEIPT
(THE ORIGINAL OF THIS ADMISSION TICKET MUST BE
PRESENTED AT THE EVENT)
Trends in Facilities Design Management Saturday,
16 March 2002, fr 2.30pm to 5.30pm, Rm TQ304
HKPU. Reservation Fee HK________ for ___
persons, cheque no. ________ and made payable to
HKIFM Name ____________________________________
_______________________________________ Correspond
ence Address ____________________________________
________________ For Official use only
Received confirmed by HKIFM 16/F 1063 Kings
Rd, Quarry Bay, Hong Kong Tel [phone] Fax
2537 4426
(Receipt Chop)
(Attendance Chop)
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THE HKIFM THE HKIS (Building Surveying
Division) JOINT CPD EVENT
Trends in Facilities Design Management
ABOUR THE SPEAKER
Mr Alex K Lam, B.Arch.(McGill), MTS(OTS), Cert.
EQ-I Adm. (MHS), MRAIC, is president of The OCB
Network, a Toronto based management consultancy
specializing in business transformation and
corporate training on Leadership, Creativity,
Emotional Intelligence, and the Built Environment
issues. Prior to this, he was General Manager at
bell Canada, the largest telecom in Canada
responsible for over 2000 properties with a staff
of 400 and an annual budget of over C70 million.
He is a frequent speaker at international
conferences and a workshop leader. He received
his Bachelor of Architecture from McGill
University (1967) and a Master of Theological
Studies from Ontario Theological Seminary (1995).
He is a Certified EQ Administrator on emotional
intelligence from Multi-Health Systems in Toronto
(2000). He authored the chapter titled Business
Transformation in the new Handbook of Facility
Management published by McGraw Hill (New York
2001).
The 21st Century brings in
more changes in both the economic and political
arenas. During times of change with high
volatility in the business environment, the
design and management of a workplace demands a
fluid and flexible design in order to meet the
evolving needs of the organization. Many
companies in Asia are going through process
reengineering and outsourcing in order to reduce
overhead and to be able to focus on their core
business. The result generates more stress and
confusion in the workplace. Facilities designers
and managers will now need to understand todays
changing business. Local business practices and
traditional cultural influences are very strong
factors in blocking change. Managers must learn
to apply their skills in a creative and
innovative way. Creativity is the process of
generating ideas, many ideas. Innovation is the
process of selecting and assembling these ideas
into productive and practical solutions. A team
that embraces the freedom of exercising this kind
of activities stands a better chance to succeed.
Combined with over twenty-five years of
corporate facility management experience and a
global management consulting practice, our
speaker will explore with you new ideas for the
workplace and the new skills you would need in
order to carry out your new role as a workplace
professional. This session includes the following
topics o        Business Trends and Design
Trends. o        The New Work and the
Workplace. o        The needs of the new
Workers. o        Global Trends in
Officing. o        Workplace Productivity. o      
  What are the skills we need today? o        Is
there such a thing as a Stress-free
environment? o        The new mechanical and
electrical requirements in an office. o       
Security, Health and Safety in an
office. o        How is work being done in
todays workplace? o        What kind of
Workplace can satisfy and Design Trends. o       
People, Place and Process the New Meaning.
ABSTRACT