FAQ

1
FAQ

• Created with the consumer in mind, this page will
  be linked from the FAQ button on the navigation
  bar, and will contain questions that the consumer
  might have before purchasing a product.

2
FAQ Examples

• Which forms of payment are acceptable?
• How long does shipping take?
• What is the cost of shipping?
• Privacy Issues
• Limits on the number of items purchased.
• Information on nearby, local stores.

3
News and Media Button

• This button will link to a page that contains
  corporate information such as press releases,
  corporate contact information, a timeline,
  environmental/health policy, financial data,
  community service, government large contractual
  relationships, and future projects. This will be
  located on the secondary navigation bar.

4
Purchase Information

• This defines purchase information such as
  prices, size, color, payment, and shipping and
  will be displayed on the products page.

• Examples
• Prices New and Sale Item.
• Sizes S, M, L, XL, XXL, P and childrens sizes.
• Colors All available colors.
• Payment Credit/Debit Cards, Checks, etc.
• Shipping In and out of the United States.

5
Customer Service

• This page will provide information to help the
  user, such as general contact information. It
  will be displayed as a link on the secondary
  navigation bar.

• Examples
• How can I find?
• Do you have?
• What are your store hours? Etc.

6
Testimonials

• Testimonials provide customer reviews and
  reactions of the website and products presented
  on the site. This, in result, will ease the
  consumers mind before purchasing a product.

7
Testimonials Examples

• Im alive today thanks to the Flak Jacket. While
  doing my daily grocery shopping, my Flak Jacket
  stopped those bullets cold when they went flying
  during a robbery.
• As a Sanitary Consultant, I see a lot of grime
  on a daily basis. Now when I return home from a
  hard days work, Im virtually free of dangerous
  chemical radiation. Thanks City Slicker!
• My Urban Assault Pants are both fashionable and
  feasible. While working on a science project, I
  accidentally spilled a powerful acid. Luckily
  these pants got to work right away, stopping the
  acid from melting through and potentially harming
  me.

8
Product Technology.

• The innovative technology incorporated in the
  production of our clothes is explained on this
  page. It will be located as a link on the
  secondary navigation bar.

9
Product Technology

• Several proprietary textiles were developed using
  a patented process that weaves titanium and other
  metals into a shield that resists knife and
  bullet penetration. The resulting fabric (trade
  name Modern Skin) is lightweight and flexible
  enough to use in clothing applications. Modern
  Skin also accepts chemical repellants to serve
  additional protective needs. In addition, the
  Turtle Shell veneer was developed for more
  demanding applications.

10
Secure Purchasing

• Urban Clothier guarantees a secure purchase
  through the Urban Clothier website. The consumer
  can be sure that he/she is protected against
  fraud, scams, and hacking of our site. This
  information will be presented in the Secure
  Purchasing Statement if one were to follow the
  Secure Purchasing link on the secondary
  navigation bar.