VoIP: Perfect for petPRO

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VoIP Perfect for petPRO

• TET Presentation
• by
• Emily Smith
• Ana Stojcev
• Rula Shraydeh
• FAG 9 IS/T/D

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What is VoIP?

• Voice Over Internet Protocol
• Broadband internet connection instead of regular
  phone line
• Allows users to make calls directly from computer
  using adaptor
• Local, international, mobile, long distance calls
• Flexible service

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Software 1 AOL TotalTalk

• Online signup with screen name
• TotalTalk Voice Gateway sent to user plugged
  into modem
• Feasible possible to merge with SAP other
  databases
• Customer service representatives on call
• 29.95/3 months, 39.95 thereafter
• VoiceMail, Call Logs, Call Display, Visual Call
  Waiting, etc.

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Software 2 Bell Business IP Voice

• Uses existing phone wires and jacks
• Order complete in 3 business days activation
  immediate
• Flexible can integrate with SAP and other
  databases
• Customer service representatives, chat room,
  Welcome Kit
• Authorization with login user name and password
• Specific plan for businesses
• 64.95, 0 setup or administration fee

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Our Recommendation

• Immediate activation, no installation
• Welcome Kit, chat room provide real time results
• Multifunction network lets up to 23 users access
  the service
• Customization of features, adaptable for
  small-medium businesses
• Credible, reliable, trustworthy

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Pivot Table
Bell Business IP Voice
AOL TotalTalk
Bell Wins!
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A Must for

• Increases productivity
• Greater customer service
• Greater utilization of bandwidth
• Reduction in communications operations costs
• Accommodates greater workforce mobility
• Utilization of many different types of media