IKEA elearning concept

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IKEA e-learning concept
Kristian Åsberg
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(No Transcript)
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This is .today and tomorrow

• Our vision is to create a better everyday life
  for the many people.
• Our business idea is to offer a wide range of
  well designed, functional home furnishing
  products at prices so low that as many people as
  possible will be able to afford them.
• Approximately 250 IKEA stores in 34 countries.
• Over 500 million visitors yearly in our stores.
• The IKEA catalogue produced in 175 million
  copies.
• 120,000 co-workers, recruiting 30.000 yearly

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Background to E-learning concept

• E-learning not new but.
• Learning idea we believe in each persons
  capability to develop.
• Huge demand in the organisation the coming
  year(s) due to
• IKEA expansion
• Turnover of personal
• One IKEA- change management and values

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When we can do it
The fast way
when...
to improve performance
in an everyday situations.
Often together with the customer.

• Fast way... when we produce it with pictures
  supporting text in the co-workers language
• To improve performance... to transfer knowledge
  about our products or systems
• In an everyday situations... in the right place
  at the right time
• Often together with the customer... to be able to
  discuss with and convince the customer

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Focus areas

• Build a solid e-learning concept with a clear
  ownership organisation
• Secure capacity with external suppliers
• Create roadmap/strategic foundation from a
  learning perspective
• Mapping and analyze of Learning initiatives
• Content production process
• Compliance
• Object orientation
• Secure reusability, scalability, availability and
  sustainability

Think big, start small and escalate fast..
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Future challenges

• Knowledge sharing IKEApedias
• Mobile learning
• Learning style adaptation
• Advanced performance support
• Process to create new knowledge

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Thanks