Cyber Caf Management System Proposal

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Cyber CaféManagement System Proposal

• Chan Chi Hang(2)
• Lok Chi Hang(15)
• Pang Wing Hong(16)
• Tse Kit Ming(18)
• Yeung Pak Fai(20)

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Presentation Schedule

• Background and Introduction
• Current environment description
• Current situation problems and solutions
• Propose environment description
• Two system development options
• Conclusion and Recommendation

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Background

• Develop a effective, efficient and reliable Cyber
  Café Management System to provide a smooth
  operation in the company business services

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Background

• The Company business services include
• Table Reservation
• Food service
• Internet service
• Billing

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Introduction

• Project Focus
• Project Scope
• System Requirement
• System User
• Additional Features Propose

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Project Focus

• Focus on local market
• Mainly focus on the company that require to
  computerize the management operation in the system

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Project Scope

• The project is required for the system to
  computerize the management in
• Table Reservation
• Food Services
• Internet Services
• Billing

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System Requirement

• The system needs to computerize the process for
• Staff login
• Table Reservation
• Menu creation
• Taking order

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System Requirement

• Passing order
• Changing order
• Billing
• Analysis reports generation
• Maintaining files

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System User

• Manager
• Cooks
• Bartender
• Waiter
• Receptionist
• VIP customer
• General customer

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Additional Features Propose

• VIP customers can reserve a table, order food and
  add-change customer details via Internet
• Add a process for customers to recall the order

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Current Environment

• Table Reservation
• Taking Order
• Passing Order
• Changing Order
• Billing
• Menu Creation
• Maintain Staff

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Current Environment

• Table Reservation

in person
via tel.
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Current Environment

• Taking Order

Drafts
Invoice
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Current Environment

• Passing Order

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Current Environment

• Changing Order

Change Order
Change Order Request
Change Order
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Current Environment

• Billing

Billing
Released Table No.
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Current Environment

• Menu Creation

New Menu Advises
Paper Menu
Handwriting Menu
New Menu Advises
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Current Environment

• Maintain Staff

Staff Details
Staff Record
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Existing Problems and Solutions

• Problem 1
• - Slow when transferring draft
• Solutions
• - Use PDA to take order to the computer system.

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Existing Problems and Solutions

• Problem 2
• - Slow when calculating bill
•  
• Solutions
• -The bills generate automatically by the
  computer.

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Existing Problems and Solutions

• Problem 3
• -Counters paperwork confusing 
•  
• Solutions
• - The computer keep all the records

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Existing Problems and Solutions

• Problem 4
• - Poor handwriting
•   
• Solutions
• - Click on the PDA menu to choose the ordered
  food.

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Existing Problems and Solutions

• Problem 5
• - Drafts lost or damage
•  
•  Solutions
• - PDA replace drafts.

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Existing Problems and Solutions

• Problem 6
• - Difficult in changing order
•  
• Solutions
• - Use PDA to inform cook, the order is changed.

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Existing Problems and Solutions

• Problem 7
• - Difficult to keep records
•  
• Solutions
• - All records are stored in the computer database

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Proposed System
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Proposed System Functions

• Login
• Reservation
• Take Order
• Pass Order
• Change Order
• Count Customer Online Times
• Issue Payment Bill
• Prepare Report
• Maintain Files

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Function of Staff Login
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Function of Reservation
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Function of Taking Order in Cafe
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Function of Taking Order in Internet
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Function of Passing Order
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Function of Changing Order
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Function of Counting Customer Online Time
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Function of Issuing Payment Bill
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Function of Preparing Report

• Reports
• Daily Income Report
• Daily Food Sale Report
• Annual Expense and Income Report
• Annual staff discipline report

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Function of Maintain Files

• Customer Detail File
• Drink/Snack Detail File
• Menu Detail File
• Staff Detail File

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Customer Detail File
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Drink/Snack Detail File
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Menu Detail File
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Staff Detail File
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Presentation of two alternative option

• Difference of two alternative plan
• Time Schedule
• Development Cost
• Computer component used
• Benefits

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Difference between two choice 
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Time Schedule

• Four Phase
• 1. System planning
• 2. System Analysis
• 3. System Design
• 4. System implementation

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Time Schedules
43 hours 31 days
73 hours 31 days
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Time Schedules
102 hours 61 days
147 hours 72 days
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Total Time used

• 168 working days
• 365 hours

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Development Cost Item

• Software Cost
• Hardware Cost
• Manpower Cost
• Other Cost

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Hardware Cost

• Desktop computer
• Palm
• Printer
• Cable
• etc

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Software Cost

• Operation system (e.g, windows server 2000,Me)
• Application System (Norton Anti-Viruses, office
  2000)

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Man power Cost and Other Cost

• Manpower Cost
• Network engineer
• System Analyst
• Programmer
• Other Cost
• Electricity

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Number of Computers

• 5 Palm
• 15 Desktop Computer
• (5 for staff,10 for customer)
• 5 Laser Printer

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Development Cost of Two Option
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Computer components used in Option 1

• Flying Computer Pentium 4 1.4GHz
• 17 Sony monitor
• Intel Pentium4 1.4GHz CPU
• 64MB SDRAM (PC-133)
• 20GB ATA-100 Hard disk 
• 1.44MB Floppy Drive
• 50X CD Rom
• RIVA TNT2 16MB VGA Card 
• PCI 4X3d Sound Card
• 56K/V.90 Modem Card
• 10/100Mbps LAN Card

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Computer components used in Option 2

• Dell Dimension 8200 Desktop
• Intel Pentium 4 Processor 1.7GHz
• 128MB RDRAM
• 40GB HDD
• 50X CD Rom
• 15" LCD Monitor (15"v.i.s)
• PCI 4X3d Sound Card
• RIVA TNT2 16MB VGA Card
• 56K/V.90 Modem Card
• 10/100Mbps LAN Card

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Computer Computers used

• Palm m125
•        

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Tangible Benefits

• Increase of Order
• Internet fee(may be free)
• Profits of current system55,000
• Profits After computerization
• Section one 95,000
• Section two110,000

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Tangible Benefits

• Plan 1
• 95,000(New System)-55,000(Current System)
  40,000
• Pay back period
• 11.3 Months 1 Year

• Plan 2
• 11,000(New System)-55,000(Current System)
  55,000
• Pay back Period
• 10.3 Months 1 Year

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Intangible Benefits 1

• Efficient
• Order are easy to followed
• Increase the Café image
• Attract the teenagers
• Accurate order

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Intangible Benefits 2

• To prevent human error
• Different kind of reports
• Prevent the out of stock

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Conclusion and Recommendation
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Conclusion and Recommendation

• Benefit of computerized system
• Increase greatly in revenues
• Increase Growth potential
• Enhance the Cyber Café image

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Conclusion and Recommendation
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Conclusion and Recommendation

• Reason of recommending option two
• Greater income (14049 per month) than option one
• Shorter payback period (a month) compare with
  option one
• Excellent Growth potential and enhance the
  company image because the high technology of
  ordering system

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The End