http:cups.cs.cmu.eduantiphishing_phil

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Try this Game

• http//cups.cs.cmu.edu/antiphishing_phil/

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Netiquette

• Rules for behavior
• E-Mail, chat rooms, discussion groups

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The Net Never Forgets
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Dont
Stretch power cords across a room during a
meeting Wear an earpiece when you are not on a
call Take calls during a meeting and think you
can just talk quietly enough that no one will
notice Become a slave to GPS devices. Defer to
those who actually know the area and where they
are going.
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DO

• Use headphones on music players,
• portable video games, laptops, etc.
• Mute alerts when in meetings
• Mute cell phones in all public places
• Take calls outside or to the lobby
• Turn off cell phones in theaters,
• restaurants, church

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Always Identify Yourself Don't hide your
identity on newsgroups, e-mail or chats - Don't
hide behind thinking that you are hiding your
identity.
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Standards of Behavior

• You should never do anything online that you
  wouldn't do in real life
• Being online does not hide your identity
• Being online should not turn you into anything
  less that you are

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Respect other people's time and
bandwidth.Respect your audience. Don't waste
others time with idle nonsense.
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Remember your audience.

• These are real people that you are communicating
  with
• If you wouldn't say something to their face - you
  should not say it over the internet
• If you are sending a message to a ListServ
  remember that there could be lots of people that
  you have never met reading your comments

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Remember the Human

• There really is a human at the other end
• You are not just talking to the box

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Following the rules of Netiquette requires a
level of maturity that even many adults lack.
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E-mail

• Just as common as snail mail, but easier?

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Do not leave the Subject field blank.
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Use BCC not CC

• On rare occasions where it is necessary to send a
  group of people the very same e-mail

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RR

• Do not use
• Return Receipt Request (RR)
• for each e-mail you send
• Maybe never?

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Check your mail

• Business e-mail should be checked a minimum of
  once a day
• Checking doesnt mean you have to reply. . . Junk
  mail is junk mail

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Fancy and Foolish

• Dont use
• Fancy fonts and cute backgrounds in every e-mail
  that you send, especially in business
• KISS

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If you responded to a ListServ with reply and
meant to send a private message to one person -
you have wasted a lot of peoples time and
possibly shared information that was not intended
to be viewed by anyone else.
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NEVER send unsolicited junk mail. Don't forward
junk-mail. Don't forward chain letters. If it
says "FORWARD" this to everyone you know - DON'T.
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Don't use all caps. Using all caps equates to
yelling. DON'T DO IT!
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Newsgroups and Discussion groups
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Before you participate in a newsgroup discussion
- read the FAQ (frequently asked questions).
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Before you post a comment - read all of the
current comments - before you put in your 2 cents
worth just like everyone else.
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It's a waste of bandwidth and internet resources
to argue something that has two equally valid
arguments. It's an opinion. Say it (if you
must) but don't argue about it.
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Flames

• An email flame is an abusive message about
  another person.
• An email flame will often personally insult
  somebody else's work.

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Make yourself look good online
Learning how to edit your E-mails is crucial.
How you write is an indication of education level
and how you are perceived.
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Think and edit before you send.
The number one complaint from top technicians is
that people dont explain clearly what they want.
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Think about this commentWay TOO much
personality in her E-mail. Even business-related
mailings include obscure movie quotes,
hard-to-read fonts and off-the-topic musings.
Personal questions about the recipient often
sneak in, like asking who else in the office has
a Monday hangover. She signs off with a colorful
title shes given herself, such as Poet and
Philosopher." Ms. Personality thinks her
notice-me" style makes people feel disarmed and
charmed. Actually, its a turn-off.
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Emoticons-) Smile laugh I'm
joking-( Frown sadness Bummer-) Wink
denotes a pun or sly joke
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Respect other people's privacy

• Dont give out
• others e-mail
• phone numbers
• addresses
• CC
• pictures

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Everywhere on the Web
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Don't abuse your power

• Just because you can, doesnt mean you should.

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Don't try to gain access to places or resources
that you don't have the proper permission to
enjoy.
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Share expert knowledge

• If you know a tip, share!

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Be forgiving of other people's mistakes.