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OTHER ASPECTS of the Emergency Response
Sgt Kevin GORDON British Transport Police
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• Command Structure
• Process
• Casualty Bureau
• Humanitarian Assistance Centre
• British Transport Police Response

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National Resilience DOP(IT)(PSR)
6 x Local Resilience Forums
LONDON REGIONAL RESILIENCE FORUM

• London
• Resilience
• Team

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STRATEGIC CO-ORDINATION GROUP
LA GOLD
POLICE CELL
MPS GOLD
HM Coroner
Government Liaison Team
LACC (LFEPA Clapham)
LRT
HM Coroner
SIO
LA
MASS FATALITIES CO-ORDINATION TEAM
SIM
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Incident Command Structure

• Gold
• Silver
• Bronze

• Strategy
• Tactics
• Operational

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Gold Medic
Gold Fire
Not at Scene
Gold Police
Silver Medic Ambulance Incident Officer
Silver Police Police Incident Officer
Silver Fire Senior LFB at scene
Scene
Bronze Fire Sector Commander
Bronze Traffic
Bronze Medic Clearing
Bronze One Rescue Zone
Bronze Fire Safety
Bronze Medic Loading
Bronze Two Western Sector
Bronze Fire Water
Bronze Medic Parking
Bronze Three Eastern Sector
etc.
etc.
etc.
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SCENE (Victim Recovery)
CASUALTY BUREAU (Hendon)
VICTIM AUDIT AREA (Body Holding)
EMERGENCY MORTUARY (Viewing)
IDENTIFICATION COMMISSION
RELEASE (Undertakers)
INQUEST (Public Enquiry)
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IDENTIFICATION

• SECONDARY
• Jewellery
• Distinctive Clothes
• Marks and Scars
• Tattoos
• X-Rays (Healed fractures)
• Blood Group

• PRIMARY
• Fingerprints
• Odontology
• DNA
• Unique Medical Characteristics

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IDENTIFICATION

• ASSISTANCE
• Visual
• Body Location
• Clothing
• Description

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Metropolitan PoliceCentral Casualty Bureau
Thanks to PC Grahame Hardy - Metropolitan Police
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PURPOSE
The purpose of a Casualty Bureau is to provide an
initial point of contact for the receiving, and
assessing of information relating to persons
believed to be involved in an emergency.
OBJECTIVES Inform the investigation process
relating to the incident Trace and identify
people involved in the incident Reconcile missing
persons Collate accurate information
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Process
MISPER
SURVIVOR
CASUALTY
Smith
Jones
Jones
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Process
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Process
The purpose of a Casualty Bureau is to provide an
initial point of contact for the receiving, and
assessing of information relating to persons
believed to be involved in an emergency.
The purpose of a Casualty Bureau is to provide an
initial point of contact for the receiving, and
assessing of information relating to persons
believed to be involved in an emergency.
Public enquiries Private sector
companies Government departments Representative
bodies Private sector call centres Airlines and
other carriers
IEU
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Process
The purpose of a Casualty Bureau is to provide an
initial point of contact for the receiving, and
assessing of information relating to persons
believed to be involved in an emergency.
The purpose of a Casualty Bureau is to provide an
initial point of contact for the receiving, and
assessing of information relating to persons
believed to be involved in an emergency.
S u r v i v o r s
P u b l i c
IEU
SRC
Collators
CIU
Hospitals
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Process
DVIT
FLOC
S u r v i v o r s
P u b l i c
IEU
SRC
Collators
CIU
Hospitals
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Staffing
IEU
Collators
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CIU
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50 trained staff each shift (minimum)
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15th April 1912 RMS Titanic sinks in mid Atlantic
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020 8511 1999
0121 200 2552
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CasWeb
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Family Assistance Centre Timely, two way flow of
information between families, survivors and
essential responders. Access to a range of
facilities that will allow families and survivors
to make informed choices according to their
needs.
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Facilities

• Private facilities for police interviews
• Areas of comfortable seating for clients
• Quiet rooms
• Internet Café
• Refreshment for clients
• Access facilities for people with disabilities
• Facilities for children

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Family Assistance Centre
Police Family Liaison Officers British Red
Cross The Salvation Army Coroners
Officers Social Services NHS Mental Health
Services
Transport for London Victim Support Department
for Work and Pensions CRUSE Bereavement
Care Criminal Injuries Compensation Authority WRVS
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Family Assistance Centre
National Guidance Document Humanitarian
Assistance in Emergencies Establishing Family
Assistance Centres
London FAC Plan (2 locations per LRF area) First
Meeting 1st March 2006
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Family Assistance Centre
Police Family Liaison Officers British Red
Cross The Salvation Army Coroners
Officers Social Services NHS Mental Health
Services
Transport for London Victim Support Department
for Work and Pensions CRUSE Bereavement
Care Criminal Injuries Compensation Authority WRVS
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Family Assistance Centre
National Guidance Document Humanitarian
Assistance in Emergencies Establishing Family
Assistance Centres
London FAC Plan (2 locations per LRF area) First
Meeting 1st March 2006
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• Polices railways of Great Britain (Not Northern
  Ireland)
• 2,700 Police Officers
• 1,200 Support Staff
• Works in partnership with local police forces
• Deal with all crimes but Metropolitan Police
  leads on investigation of terrorism

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Stockton Darlington Railway Police 30th June
1826
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Terrorism on the Railway
Date 13th September 1880
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3rd February 1939 Bomb explodes at Tottenham
Court Road Leicester Square
Underground Stations 4th March 1939 IRA shoot
at track workers near Willesden Green
Station 7th March 1939 Bomb found at Acton
Station 26th July 1939 Bomb explodes at Kings
Cross and Victoria Stations
IRA Activity 1939
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Background

• Long experience of conventional terrorism
• Background of Managing Major Incidents
• History of working well with other Police Forces
  and Agencies.

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Effective Countermeasures Against the IRA

• More effective risk communication
• Surge-policing
• High-visibility (rail staff and police)
• CCTV
• Hardening (e.g., better lighting, sealing of
  voids)
• Hourly checks at vulnerable locations

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Learning from previous Incidents

• Tokyo 1995
• 9/11
• Moscow 2003
• Madrid 2004

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Aldgate
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Edgware Road
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Russell Square
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BTP HEADQUARTERS
BUS BOMB
RUSSELL SQUARE
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ISSUES

• What have we got?
• Are there more?
• Advice to the Public and to railway companies
• Mobilisation
• Evacuation

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LUTON STATION
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London Fire/BTP

• Intended for rescue in the event of a CB attack
• Product of Exercise Osiris II
• Used to assist with body and evidence recovery

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Post Attack

• Maintaining Cordons
• Contributing to the Investigation
• Contributing to the Mortuary Work
• Preparing for the next Attack

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Post Attack

• Reassuring the public Hi Visibility Policing
• Not Just London
• CCTV
• Logistics

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Post Attack
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Post Event Policing

• Assistance from all forces
• Internal Mutual Aid
• Securing an open mass transit system

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Command Resilience

• Effect of 21st Attacks
• Sharing Experience
• Command levels to be serviced
• Tiredness

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Officers Staff

• Injuries
• Tiredness
• Trauma
• Recognition

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What went well

• Recent Investments
• CCTV
• Industry Interface
• Joint working across boundaries
• Implementation of learning following exercises
• Courage of front-line staff
• Evacuation
• Roles within the BTP

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What went well

• National BTP mobilisation
• Media Management
• Radio Communications
• Recovery of Evidence
• Alignment of evidential and engineering
  priorities
• Keeping the system open
• Welfare of Staff

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Challenges

• Intelligence
• Information
• Reliance on Mobile phones
• Working Conditions
• Cordon control (cross contamination)
• Location of Command Centre

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Challenges

• CCTV
• Resilience
• Organisational Recovery
• Funding
• Community Engagement
• Managing the New Normality

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Thank you. kevin.gordon_at_gol.gsi.gov.uk
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