The Keys to Personal Impact

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The Keys to Personal Impact

• Steven Pearce

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In the last few weeks have you...

• Bought a new item of clothing for work
• Changed your voicemail message
• Noticed the strength of other peoples handshakes
• Learned something new
• Admitted a weakness or mistake, publicly

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Personal Impact Model
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Handshake

• We found that the first impression begins with
  the handshake, and that the handshake sets the
  tone for the whole encounter.
• Greg Stewart, Tippie College of Business,
  University of Iowa

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Voice

• There was a clear correlation between a
  surgeons tone of voice and the likelihood of his
  being sued for malpractice...
• Harvard University Psychology Dept
• 2002 Study

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Keep learning

• Watch, listen and learn. You cant know it
  all yourself. Anyone who thinks they do is
  heading for mediocrity.
• Donald Trump

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Nobodys Perfect

• The quickest way to earn trust in people you
  have no track record with is to admit a
  weakness...
• Robert Cialdini
• Lecture at Royal Society of Arts,
• London 2008

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5 Keys to Personal Impact

• How you look
• How you sound
• How you shake hands
• Your attitude to learning
• Letting go of the delusion of perfection!