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What is Crossroads Cafe?

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Distance learning, hybrid, and classroom-based ESL programs in CA, FL, IL, NY, and TX ... Targeted classroom to stimulate interest in hybrid & distance learning ... – PowerPoint PPT presentation

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Title: What is Crossroads Cafe?


1
What Administrators, Teachers, and Students are
Saying About...
CROSSROADS CAFÉ An Initial Review
2
What is Crossroads Café?
  • Video
  • 26 broadcast-quality videos
  • Worktexts
  • Photo Stories
  • Teacher Resource Books
  • Partner Guide
  • Assessment Package
  • Transcripts

3
Why was Crossroads Cafédeveloped?
  • Unprecedented demand for ESL instructional
    programs
  • Inadequate capacity to serve students
  • Continuing high immigration

4
What are prominent program features of Crossroads
Café?
  • Flexible multi-level approach
  • Context based learning
  • Self-instructional methods
  • Communication skills
  • Facilitation of different learning styles
  • Appropriate for classroom, hybrid, and
    distance learning ESL programs

5
Who developed Crossroads Café?
  • INTELECOM Intelligent Telecommunications
  • Heinle Heinle Publishing
  • State Departments of Education in
    California,Florida, Illinois, and New York
  • United States Information Agency
  • United States Immigration and Naturalization
    Service

6
Five evaluationstudies conducted between Fall
1995 - January 1998
  • Distance learning, hybrid, and classroom-based
    ESL programs in CA, FL, IL, NY, and TX
  • 240 Administrators and Teachers
  • 731 Students
  • Numbers involved

7
Evaluations provided answers to TWO key
questions...
  • Did students like CROSSROADS CAFÉ?
  • 98 of students surveyed said they liked the
    program.
  • 97 of administrators and teachers surveyed said
    students liked the program.

YES!
8
Did students learn with CROSSROADS CAFÉ?
YES!
  • Floridas study reported that quantitative and
    qualitative data indicated improvement in
  • Test Scores Writing
    Communication Confidence

9
New York Study reported teacher perception of
student improvement...
  • Some improvement
    56.5 Substantial
    21.7 Very substantial
    8.7
  • In these areas
  • Language skills 54 Workbook answers
    50 Spoken English 42 Written English
    25

10
Studies in CA, FL, IL, NY, and TX showed a 14
student gain in pre/post test scores...
Student gains by category
  • Writing (23)
  • Reading (18)
  • Vocabulary (15)
  • Cultural (9)

11
California User Satisfaction Survey
  • Postcard survey mailed to 440 CA literacy
    providers who received Crossroads Café videos
    prior to June 30, 1997
  • 183 responses received (45)
  • Findings
  • Overwhelming support for the series
  • 75 reported that students like a lot
  • 23 reported that students like
  • 73 reported main use in classroom setting
  • Overwhelming support for the series by the survey
    users and students
  • 71 like alot
  • 23 like
  • 75 report students like alot
  • 23 report students like
  • Report main use in classroom (73)

12
Program Recommendations Based on California
Survey Responses
  • Similar multi-media materials for beginning ESL
    students
  • Staff development training in use of materials
  • There are institutional barriers to distance
    learning uses
  • that must be addressed at the policy and program
    level.

13
Florida Evaluation Study
Florida conducted a 3-part follow-up study after
its first year of Crossroads Café
implementationPart I Management
ComponentsPart II Workshop Training
Effectiveness Part III Impact on Educators and
Students
14
2,500 teachersApproximately 27,000
students19 counties
Impact of Crossroads Café in Florida
...keep the implementation process
practitioner-and learner-centered
15
Keys to Floridas Success
  • Formed an effective partnership shared a
    comprehensive vision
  • Employed a humanistic approach
  • Developed a team of ESL specialists in pilot
    counties
  • Created individual strategic training plans
  • Used training workshops as a means for
    distributing materials
  • Allowed individual organizations to determine
    their own model
  • Used the existing adult education infrastructure
  • Targeted classroom to stimulate interest in
    hybrid distance learning
  • Used immediate follow-up training evaluations
    to improve implementation model
  • Responded to feedback at every level throughout
    the process

16
New York Formative Evaluation Study Summer
1996
  • Focused on how 22 programs were implemented in
    six different regions
  • Designed to answer what worked, what didnt, and
    why?
  • Selected pilot sites based on established
    reputations for high quality performance
  • Documented the use of Crossroads Café in distance
    learning (50), hybrid (32), and classroom
    models (18)

17
New York Formative Evaluation Study Summer 1996

16 administrators 24 instructors 448
students
Data collected from
  • Learner Demographic Form
  • Student Record Sheet
  • Episode Response Form
  • Mail Survey (administrators and teachers)
  • Telephone Interview
  • Focus Groups (administrators and teachers)

18
New York Formative Evaluation Study Findings
  • Overwhelming positive reaction to Crossroads Café
    for all uses
  • Relative ease of implementation

        1) Experience of administrators and
    teachers in the pilot study
  •  2) Quality of orientation and training in
    the use of materials  3) Quality of video and
    print materials
  • High retention of students during pilot (82-all
    students, 87-distance learning model)
  • Promotion of distance learning as means of
    serving unserved and undeserved students
  • Support for hypothesis that ESL distance learning
    with Crossroads Café program can be as effective
    as classroom instruction at a significantly
    reduced cost

19
New York Formative Evaluation Study
Program Recommendations
  • Special program logistics to facilitate transfer
    of videos and text materials between teachers and
    students
  • Training for teachers in distance learning
    methods
  • State reimbursement formula that provides
    incentives for distance learning programs
      
  • Instructors went to great lengths to ensure
    that the student/teacher relationship not be
    jeopardized in distance learning programs

20
Evaluation of the Pilot Implementation of
Crossroads Café
  • Focus Delivery of the course to its target
    audience
  • during Fall 1995 and Summer 1996
  • Students 196 students in 11
    groups
  • Chicago Los Angeles Miami
    New York San
    Antonio
  • Funded by United States Department of Education

21
Evaluation of the Pilot Implementation of
Crossroads Café Findings
  • Positive response to Crossroads Café across all
    delivery modes
  • Nearly two-thirds said they would take the full
    26 lesson course. Anadditional 25-30 said
    they would probably take the full course.
  • All groups scored substantially higher on
    cognitive posttest than on pretest
  • Encourage students to spend more time with
    materials
  • Provide students with the opportunity to speak
    and listen to English,possibly encouraging the
    hybrid model
                    

    Given the
    extreme need for such materials, educators
  • will no doubt be enthusiastic adopters
    of the course.

22
Report from MiraCosta Community College
(Oceanside, CA)
  • Have used Crossroads Café hybrid model for two
    years
  • Began program as instructional alternative for
    over 300 students on waiting list
  • Meet students at local community centers,
    elementary school, and instructional center
  • Students check out videos and meet with an
    instructoronce a week, every 2 weeks, or every 3
    weeks to review their work based on identified
    learning goals and needs

23
Report from MiraCosta Community
College(Oceanside, CA) Findings
  • High retention rate- less than 20 of students
    drop out of program
  • Over 50 of students enroll because they cant
    attend traditional class
  • The college is increasing its capacity by serving
    students on waiting list AND previously unserved
    learners
  • Students report an average of 12 study hours a
    week. Full range is3 - 22 hours.
  • Students report high satisfaction with videos,
    materials, and progress.

Crossroads Café is the most motivating ESL
Program our Students have ever used
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