Survey of Organizational Excellence

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Survey of Organizational Excellence
2001 2003 2005 2007

• University of TexasPan American

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SOE 2001 to 2007 Packet

• SOE Summary
• UTPA Executive Summary
• Division /or Unit Executive Summary
• SOE Dimension Descriptions
• Locally Generated Statements
• English or Spanish Survey
• Presentation Evaluation Form

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Survey Method Abbreviated

• 84 statements related to organizational
  excellence
• Employees Responded
• These individual responses are used to score
• Each statement
• Each Aspect or Construct
• Each Dimension

• Possible Responses
• Strongly Disagree
• Disagree
• Feel Neutral
• Agree
• Strongly Agree

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The Effect of the Scoring Method

• Possible Responses
• Strongly Disagree
• Disagree
• Feel Neutral
• Agree
• Strongly Agree

• Responses are grouped into the aspects and
  dimensions.
• The mean score is multiplied by 100 to represent
  the aspect and the dimension score.

Aspect Dimension Scores 100) Strongly
Disagree 200) Disagree 300) Feel Neutral 400)
Agree 500) Strongly Agree
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Response Rate

• 2001 Response Rate 37 -- 489 out of 1,322
  employees
• 2003 Response Rate 28 -- 429 out of 1,514
  employees
• 2005 Response Rate 38 -- 619 out of 1,641
  employees
• 2007 Response Rate 44 -- 757 out of 1,739
  employees

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Dimensions of Organizational Excellence
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Survey of ExcellenceHigher Education
SurveyObservations and Reflections
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Aspects of the Dimensions of Excellence Summary
for UTPA

• 4 Aspects of the Dimensions of Excellence have
  scored in the top 5 for all four survey years
• Quality Aspect in the Organizational Features
  Dimension
• Strategic Aspect in the Organizational Features
  Dimension
• Physical Environment Aspect in the Accommodations
  Dimension
• Burnout Aspect in the Personal Dimension
• 4 Aspects of the Dimensions Excellence have
  scored in the bottom 5 for all four survey years
• Fair Pay Aspect in the Accommodations Dimension
• Internal Aspect in the Information Dimension
• Team Effectiveness Aspect in the Work Group
  Dimension
• Fairness Aspect in the Work Group Dimension

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Questions Discussion
Contact Information Leroy Philbrook Phone (956)
316-7146 This presentation is online at
http//www.oire.panam.edu/publications/soe2007.ppt