Microsoft Office Live Communications Server 2005: In Close Up

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MicrosoftOffice Live Communications Server 2005
In Close Up

• Ilse Van Criekinge
• Exchange Trainer Consultant
• (Azlan Training)
• ? ilse_at_vancriekinge.com

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Agenda

• Introduction
• Introducing Live Communications Server
• Different versions and editions
• Server perspective
• Client side
• Integration with
• Microsoft Sharepoint Products and Technologies
• Microsoft Exchange Server and Active Directory
• Microsoft Office Live Meeting
• Whats next?

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Real Time Collaboration

• Instant Messaging
• Presence
• Audio and Video
• Data Collaboration

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Instant Messaging

• Office communication that is near real-time and
  more efficient than e-mail and telephony
• Well suited for immediate, informal, but
  important exchange of, ideas and information
  among users in a distributed group
• Integrates easily with the desktop environment
• Allows you to maintain a list of known users
  whose presence, or otherwise, is indicated

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Presence
Busy
Online
Status visible to users
Online
User C
User A
User B
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Audio and Video

• Audio allows the users to send their voice or
  other sounds to other devices or computers
• Requires microphones and speakers
• Video allows the users to send a video image of
  themselves or an item under discussion
• Requires either a video-capture card and camera,
  or a camera that supports video for Windows
• Users can exchange audio and video by using a
  combination of different communication devices
  such as PC-to-PC, Phone-to-PC, and PC-to-Phone

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Data Collaboration

• Application sharing
• Allows you to share progams that are available on
  your computer with other users
• Allows two people to view and work on files
  simultaneously
• Whiteboard
• Allows you to draw and type simultaneously with
  someone else
• File transfer
• Allows you to send and receive files while you
  are having an IM conversation with any of your
  contacts

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Agenda

• Introduction
• Introducing Live Communications Server
• Different versions and editions
• Server perspective
• Client side
• Integration with
• Microsoft Sharepoint Products and Technologies
• Microsoft Exchange Server and Active Directory
• Microsoft Office Live Meeting
• Whats next?

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Design Goals of Live Communications Server

• Secure
• Manageable
• Standards Based
• Extensible

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Live Communications Server 2005

• Microsoft Office Live Communications Server 2005
  provides cost-savings, improved business
  efficiencies, and increased productivity in an
  enterprise-grade real-time collaboration server.
• With standard protocols, advanced deployment and
  management tools, a strong partner ecosystem, and
  innovative client features, Live Communications
  Server is the clear choice for todays
  organizations

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Benefits of LCS 2005

• Instantly find and communicate with people
• Add real-time collaboration capabilities to core
  Microsoft Office programs and others
• Collaborate from within Microsoft SharePoint
  Products and Technologies
• Connect to public IM service providers using the
  new Public IM Connectivity service
• Connect quickly and easily from remote locations

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Benefits of LCS 2005 (contd)

• Connect and communicate instantly with other
  organizations
• Take advantage of enterprise-wide features
• Get higher availability and data recovery through
  Microsoft SQL Server integration
• Reduce communication and travel costs
• Build on an extensible platform

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LCS and its design goals

• Design Goal 1 Secure
• Windows AD Integration
• TLS connections
• Audio/Video privacy using RTP/LCP encryption
• Kerberos and NTLM for client authentication
• Design Goal 2 Manageable
• Familiar Windows based management tools
• Manage users, servers, and global settings
• Group policy object support for a controlled
  rollout

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LCS and its design goals (contd)

• Design Goal 3 Standards Based
• LCS is built on the SIP/SIMPLE Platform
• SIP/Simple Session Initiation Protocol/SIP
  Instant Messaging and Presence Leveraging
  Extensions
• Application-layer control protocol that handles
  the setup, modification, and tear-down of
  multimedia sessions
• Based on a request and response transaction model
  similar to HTTP. Each transaction consists of a
  request that invokes a particular method or a
  function on the server and at least one response
• Considered to be a clientserver protocol

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LCS and its design goals (contd)

• Design Goal 4 Extensible
• Live Communications Server is based on industry
  standards with client and server Application
  Programming Interfaces (APIs) that enable
  innovative applications and customised solutions
  using presence and other real-time capabilities
• The architecture of Live Communications Server
  uses the industry-standard protocols and includes
  a rich set of APIs. Because it uses the industry
  standard SIP and SIMPLE protocols, a developer
  can create presence, IM, audio, video and data
  collaboration, conferencing, and telephony
  solutions, or even integrate presence and real
  time capabilities into your existing applications

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Agenda

• Introduction
• Introducing Live Communications Server
• Different versions and editions
• Server perspective
• Client side
• Integration with
• Microsoft Sharepoint Products and Technologies
• Microsoft Exchange Server and Active Directory
• Microsoft Office Live Meeting
• Whats next?

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Different versions and editions
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Microsoft Office LCS 2003

• IM and presence Standard Edition
• Standards protocols (SIP and SIMPLE)
• Controlled SIP namespace
• Encryption
• Centralized management
• Integration with Active Directory
• Integration with Microsoft Office 2003
• Archiving logging of messages
• Customizable client using XML

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Microsoft Office LCS 2005

• Enterprise Edition
• High-availability
• Remote user access
• Direct Federation
• Clearing house
• Active Directory topology support
• Resource Forest
• Central Forest
• Multi-tree Forest

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Microsoft Office LCS 2005 Sp1

• Public IM Connectivity (Licenses Sold Separately)
• Enhanced Federation for simple enterprise-to-enter
  prise federation
• Multiple-tree forest topology
• Enhanced Security and Spam over IM Control (URL
  filter application, Spim filters)
• Address Book Service
• Support for Microsoft Office Communicator 2005

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Differences in Editions

• Single Server Architecture
• Supports up to 15k users
• Users data stored in MSDE
• Authenticated identity in AD
• Add logging archiving
• SQL Server
• Remote user access
• No VPN required
• Federate outside firewall
• Via access proxy

• Two-tiered architecture
• Over 120k users in single pool
• Central SQL database stores user data
• Authenticated identity via AD
• Scale out
• With additional EE servers
• Remote user access
• No VPN required
• Federate outside firewalls
• Via access proxy
• For higher availability
• Front end fail-over support
• Optional SQL clustering

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Agenda

• Introduction
• Introducing Live Communications Server
• Different versions and editions
• Server perspective
• Client side
• Integration with
• Microsoft Sharepoint Products and Technologies
• Microsoft Exchange Server and Active Directory
• Microsoft Office Live Meeting
• Whats next?

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Server Architecture
Applications
Content Logging
Service
Storage
Managed APIs
Active Directory
Dispatcher
User Services
Content Logging
Module
Module
Server API Module
SIP Proxy
Winsock
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Server Roles available in LCS 2005
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Server Roles

• Front-End architecture components (home server)
• Standard Edition Server
• Enterprise Edition Server
• Other Roles
• Director
• Enterprise Pool
• Hardware Load Balancer
• Front-End Servers
• SQL Back-End Server
• Access Proxy
• Branch Proxy
• Archiving Service
• Address Book Service

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Access Proxy

• Enables federation
• Ability of your organizations users to
  communicate with users in another organization
• Enables public IM connectivity
• Ability to connect to public IM service providers
  (MSN, AOL, Yahoo!)
• Enables remote user access
• Ability of your organizations users to connect
  to internal LCS from an external location
• Designed to operate in the perimeter network
• Does not require or communicate to Active
  Directory
• Does not authenticate users

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Director

• Authenticates and authorizes remote clients (the
  enterprises own users connecting from outside the
  firewall using the Access proxy)
• Routes (directs) clients to their home server
• Not used to home any users

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Microsoft SQL Server

• Provides a highly-available back-end database to
  store
• User presence
• Routing information
• Contact information
• Supports clustering and locating data files on
  SANs

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Proxy

• Provides a platform for customizing deployment
  and developing applications
• While static routing rules can be configured,
  complex routing rules can be written by using
  MSPL (Microsoft SIP Processing Language) or by
  using managed code (such as C, C)

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Archiving Service

• Enables companies to conform to corporate or
  government policies that require the retention of
  instant messaging communications
• Consists of a server that contains archived
  instant message conversations or usage data for
  users configured for archiving
• Must be enabled on each LCS hosting users that
  you want to archive

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Address Book Service

• Provides global address list information from
  Active Directory to Microsoft Office Communicator
  2005
• Performs phone number normalization for
  Communicator telephony integration

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Deployment Sequence
Prepare Active Directory
Install and Configure LCS, Standard or Enterprise
Edition
Install an archiving server (optional)
Enable client connectivity (configure DNS if
necessary)
Install an Access Proxy for Federation or Outside
User Access (optional)
Deploy a Director for use by the Access Proxy
(optional)
Deploy a Proxy for Branch Office Access (optional)
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Determine your deployment path

• New deployment or upgrade?
• Do you require
• High availability?
• Archiving?
• Outside user access, federation or public IM
  connectivity?
• Support for branch offices not connected to the
  corporate network?

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Deployment Prerequisites

• Active Directory
• Domain controllers, Windows 2000 Sp4 or Windows
  2003
• Global catalog, Windows 2000 Sp4 or Windows 2003,
  at least one in forest root
• PKI is deployed (Microsoft or a third-party
  infrastructure)
• DNS
• Windows Server 2003, Standard Edition Windows
  Server 2003, Enterprise Edition or Windows
  Server 2003, Datacenter Edition

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Supported Active Directory Topologies (LCS 2005
Sp1)

• Single Forest Topologies
• Single domain
• Single forest with multiple domains
• Multitree forest
• MultiForest Topologies
• Resource forest
• Central forest

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Single Forest Single domain
Standard
Edition server
Enterprise
SQL server
SQL
Edition server
Active Directory
Live Communications
Server
2005
Pool
contoso
.
com
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Single Forest Multiple Domains
Live Communications
Server
2003
Live Communications
Server
2005
Pool
Archiving
Active Directory
Live Communications
Server
2005
branch
.
users
.
fabrikam
.
com
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Single Forest Multiple Trees
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MultiForest Resource Forest
Active Directory
Active Directory
Active Directory
Users
Disabled user
Users
accounts
User Forest
User Forest
Live Communications
Server
2005
Pool
Resource Forest
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MultiForest Central Forest
Active Directory
Users
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Internet Scenarios

• Federation
• Between seperate organizations
• With public IM service providers such as MSN,
  AOL, and Yahoo!
• Remote User Access

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LCS 2005 Sp1Federation Options
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Direct Federation
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Public IM Connectivity

• Authorize public IM connectivity on a per-user or
  group basis and change both individual and group
  authorizations as needed
• Configure Access Proxies to filter incoming IM
  traffic for the purpose of weeding out
  unsolicited commercial messages
• Log SIP traffic with a public IM service provider
• Archive SIP traffic with a public IM service
  provider

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Deployment Methods

• Setup Deployment Tool
• Explains tasks
• Provides tips about permissions and prerequisites
• Includes warnings
• Uses task wizards
• Command-line tools
• LcsCmd.exe
• LCServer.msi
• SqlSetup.exe

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License Pricing and Licensing Programs

• Live Communications Server 2005 Server License
  (Standard Edition Enterprise Edition)
• Live Communications Server 2005 Client Access
  Licentie (CAL)
• Live Communications Server 2005 Telephony CAL
• Live Communications Server 2005 External
  Connector Licence
• Live Communications Server 2005 Public IM
  Connectivity Service

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License Pricing and Licensing Programs
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Agenda

• Introduction
• Introducing Live Communications Server
• Different versions and editions
• Server perspective
• Client side
• Integration with
• Microsoft Sharepoint Products and Technologies
• Microsoft Exchange Server and Active Directory
• Microsoft Office Live Meeting
• Whats next?

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Supported Clients

• Windows Messenger 5.0
• Microsoft Messenger 5.0 for Mac
• Microsoft Office Communicator 2005
• Microsoft Office Communicator Web Access

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Windows Messenger 5.0
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Microsoft Office Communicator 2005
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Telephony Voice over IP

• Office Communicator can integrate with
• VoIP endpoint
• PC-Phone or Phone-PC conversations
• Remote Call Control (RCC) client
• Controlling a PBX phone (line)
• PSTN conference calls
• Controlling the initiation, scheduling and flow
  of a PSTN conference call

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Scenario PC to Phone
Live Communications Server 2005
PSTN Network
SIP-PSTN gateway
Media Session
Alice 1 425 555 0170

• Communicator sends invite to gateway
• RTP session to the gateway then PSTN
• VoIP up to the gateway

Bob 1 206 555 0170 (external party)
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Scenario Phone to PC
Live Communications Server 2005
PSTN Network
SIP-PSTN gateway
Media Session
Alice 1 425 555 0170

• Bob calls Alices number
• SIP-PSTN gateway looks up mapping for URI
  (i.e. 1 425 555 0170 alice_at_contoso.com)
• Invite sent to client RTP session setup

Bob 1 206 555 0170 (external party)
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Scenario Outgoing PBX Call
RCC Gateway(CSTA over SIP)
PBX
Live Communications Server 2005
PSTN Network
Alice 1 425 555 0170

• Communicator sends call setup message to PBX
  infrastructure
• PBX dials number, puts desk phone off hook
• Call may be VoIP, maybe not the phone
  infrastructure determines

Bob 1 206 555 0170 (external party)
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Scenario Incoming PBX Call
Live Communications Server 2005
CellPhone
RCC Gateway(CSTA over SIP)
PBX
PSTN Network
Alice 1 425 555 0170

• PBX Infrastructure sends call notification to
  Communicator (toast appears)
• Click to answer/deflect (or automatically
  forwarded)
• Call takensomewhere
• Maybe VoIP, maybe notthe PBX type determines

Bob 1 206 555 0170 (external party)
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PSTN Conference Calling

• PSTN (1-800 style) conference calls can be
  controlled via Communicator
• Escalation from IM to a call
• Call management capabilities during call (e.g.
  lock, mute, eject)
• Scheduling of calls
• Participants are prompted for a number for the
  bridge to call them at, or they can call in

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Microsoft Office Communicator Web Access

• Released end 2005
• Browser based instant messaging and presence
  client for Microsoft Office Live Communications
  Server 2005 SP1, with a look and feel similar to
  Microsoft Office Communicator 2005
• Available for download at the Microsoft Download
  Center

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Design principles capabilities

• Design Principles
• Intuitive and in-context user experience
• Integrated into enterprise infrastructure
• Enable reach to a wider range of Information
  workers
• Ease of deployment and management
• Core Capabilities
• Rich IM and presence delivered via a web browser
• Unique IM features to ensure ease of use in a
  browser environment
• Alignment with server scalability goals
• Broad base of browser clients supported

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Microsoft Office Communicator Web Access (contd)

• System Requirements
• Windows Server 2003 Service Pack 1
• Microsoft .NET Framework version 2.0
• Microsoft Office Live Communications Server 2005
  with SP1

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Communicator Web Access Topology

• Can be located on Live Communications Server
  machines or on a separate IIS server
• Communicator Web Access implements a scalable
  solution that provides DHTML UI to thousands of
  browsers, and interacts with the server in a
  similar way to Windows Messenger / Communicator

HTTPS
SIP
Live Communications Server 2005 Environment
Communicator Web Access server infrastructure
Web Clients
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Agenda

• Introduction
• Introducing Live Communications Server
• Different versions and editions
• Server perspective
• Client side
• Integration with
• Microsoft Sharepoint Products and Technologies
• Microsoft Exchange Server and Active Directory
• Microsoft Office Live Meeting
• Whats next?

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Microsoft Sharepoint Products and Technologies

• Presence, IM, and Web Conferencing in Outlook,
  Word, SharePoint, etc.
• Enabling higher productivity from users favorite
  applications

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Microsoft Sharepoint Products and Technologies
(contd)
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Microsoft Exchange Server and Active Directory

• Best supported when using Office Communicator
  2005
• Free/busy and Out of Office information

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Microsoft Office Live Meeting

• Live Meeting enables you to collaborate online
  with colleagues, customers, and partners in real
  time, between either individuals or large
  groupswith just a PC, and an Internet connection
  
• Register today for a free trial!
  http//www.microsoft.com/office/livemeeting/

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Office Live MeetingIntegrated with PowerPoint
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Office Live Meeting
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Agenda

• Introduction
• Introducing Live Communications Server
• Different versions and editions
• Server perspective
• Client side
• Integration with
• Microsoft Sharepoint Products and Technologies
• Microsoft Exchange Server and Active Directory
• Microsoft Office Live Meeting
• Whats next?

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Whats next
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Resources

• Live Communications Server Home Page
• http//www.microsoft.com/livecomm
• Live Communications Server Deployment Resources
• http//office.microsoft.com/en-us/FX011450741033.
  aspx
• Whitepapers
• Newsgroups

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The Connected Generation

• 7 8 March 2006
• ICC Gent