Title: Investigating Email Activities
1Investigating E-mail Activities
- Who, What, When, Where How
Scott L. Ksander IT Security and Policy Purdue
University ksander_at_purdue.edu
2Some Perspective
- Average AOL subscriber averages 70 minutes of
connect time per day - AOL has 69 million sessions per day
- AOL handles 2.1 billion messages per day (390
million emails, 2.1 billion IM sessions) compared
to USPS 670 million items per day
3Taking the Initial Report
- GET THE HEADERS!!!
- Get as accurate a timeline as possible
- Timezones are important!! http//tycho.usno.navy.m
il/tzonemap.html - Be sure the original e-mail is not deleted
- Simply forwarding e-mail does not preserve the
headers
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15Right Click
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22The Initial Report Is VERY Important
- GET THE HEADERS!!!
- Get as accurate a timeline as possible
- Be sure the original e-mail is not deleted
23So What Do They Do With That Stuff?
- Think of networking logs as a combination of
postmarks and Caller ID. Discover and confirm
information about the mail. - Find the physical place where the message
originated. Try to get logs from that site - Find what other mail or activity originated at
the same place (e.g. practice messages)
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321. MHS.log/full transaction 03-30-2000.120115
SMTPresponder-2886 03-30-2000.120116 SMTPresponder-2886
connection accepted callerweb4105.mail.yahoo.com
, address216.115.104.125 03-30-2000.120116
SMTPresponder-2886 250 herald.cc.purdue.edu
G'day web4105.mail.yahoo.com! 03-30-2000.120116
SMTPresponder-2886 7_at_yahoo.c om 03-30-2000.120116
SMTPresponder-2886 250 sender 07_at_yahoo.com OK 03-30-2000.120116
SMTPresponder-2886 0
3-30-2000.120116 SMTPresponder-2886 250
recipient OK 03-30-2000.120116
SMTPresponder-2886 SMTPresponder-2886 354 Enter mail, end with
"." on a line by itself 03-30-2000.120117
SMTPresponder-2886 250 Message received and
queued
33Receipt of Message 03-30-2000.120711
SMTPresponder-25327 220 herald.cc.purdue.edu
(MailHub TurboSendmail) ESMTP Service
ready 03-30-2000.120711 SMTPresponder-25327 EHLO purdue.edu 03-30-2000.120711
SMTPresponder-25327 connection
accepted caller128.210.90.21,
address128.210.90.21 03-30-2000.120711
SMTPresponder-25327 250-herald.cc.purdue.edu 0
3-30-2000.120711 SMTPresponder-25327
250-EXPN 03-30-2000.120711 SMTPresponder-25327
250-8BITMIME 03-30-2000.120711
SMTPresponder-25327 250-PIPELINING 03-30-2000.
120711 SMTPresponder-25327
250-DSN 03-30-2000.120711 SMTPresponder-25327
250-ETRN 03-30-2000.120711
SMTPresponder-25327 250 SIZE
314572800 03-30-2000.120711 SMTPresponder-25327
03-30-2000.120
711 SMTPresponder-25327 250 sender
OK 03-30-2000.120711
SMTPresponder-25327
03-30-2000.120711 SMTPresponder-25327 250
recipient OK 03-30-2000.120711
SMTPresponder-25327 SMTPresponder-25327 354 Enter mail, end with
"." on a line by itself 03-30-2000.120711
SMTPresponder-25327 250 Message received and
queued 2. l-deliver - local delivery 03-30.120
633 l-deliver-19566 delivered to ksander
FROM 03-30.120821
l-deliver-8120 delivered to ferd
FROM
34Client Date HH Min ID
Session mathb10pc12 3/30/00 0 17
gwebu 1.3644 mathb10pc12 3/30/00 1
44 jmeurer 4.0997 mathb10pc12
3/30/00 5 52 penumach
1.1575 mathb10pc12 3/30/00 11 52 ask
0.1094 mathb10pc12 3/30/00 18
31 taylorkm 0.3903 mathb10pc12
3/30/00 19 19 dougwatt
0.6494 mathb10pc12 3/30/00 20 22
jacques 5.3031
Client Date HH Min ID
Session mathb10pc11 3/30/00 0
17 swisker 1.3294 mathb10pc11
3/30/00 1 39 pattersj
0.2511 mathb10pc11 3/30/00 2 2
aakhan 0.5517 mathb10pc11 3/30/00 2
36 aakhan 0.1339 mathb10pc11
3/30/00 2 45 aakhan
0.6622 mathb10pc11 3/30/00 3 26
aakhan 0.9108 mathb10pc11 3/30/00 4
22 aakhan 1.2853 mathb10pc11
3/30/00 5 41 aakhan
1.3719 mathb10pc11 3/30/00 11 58 ask
0.1589 mathb10pc11 3/30/00 18
7 pingma 0.3528 mathb10pc11
3/30/00 18 31 santelik 0.4019 -- a
35Data,Subpoenas, and Search Warrants
- AOL handles 75 search warrants per month
- AOL handles 1000-1200 subpoenas per month
- Check with ISP BEFORE you send the subpoena or
warrant regarding effect on account and
notification
36Data,Subpoenas, and Search Warrants
- AOL options
- Access read, sent and deleted. No
indication to user and account still open - Access unread. User may notice items indicated
as read. Account still open. - Access all and freeze the account
37AOL Data Retention
- Basic Subscriber Information 6-12 months
(including log on/off times) - Unread and Sent Mail 28 Days
- Read Mail 2 days
- Member Internet Protocol (IP) Addresses 60 - 90
days - Proxy Server IP up to 7 days max
- (Sometimes 1 or 2 days)
- IP connection Log Data 60-90 days
- AIM IP Connection Log Data 10 days
38Handouts
- AOL Info for Law Enforcement
- ISP List
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49Right here in Lafayette??
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