rapidly exploring application design through speed dating

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rapidly exploring application design through
speed dating

• scott davidoff, min kyung lee, anind dey john
  zimmerman

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a familiar story

• investigating a domain
• fieldwork shows many needs
• create many application concepts

• dual-income families
• davidoff et al ubicomp 2006
• managing kids activities causes stress

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how do you know which concept to make?
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how do you know you have the best approach?
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why not build it and see?
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immature design patterns
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high cost of failure
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unpredictable consequences
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design toolbox is empty
sketch

• personas
• video
• bodystorming

cooper reiman 2003
zimmerman 2005
bucheneau fulton suri 2000
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design toolbox is empty
sketch
prototype

• personas
• video
• bodystorming

• paper prototyping
• video sketches
• toolikits

cooper reiman 2003
rettig 1994
mackay et al 2000
zimmerman 2005
bucheneau fulton suri 2000
landay myers 1995
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design toolbox is empty
sketch
prototype

• personas
• video
• bodystorming

• paper prototyping
• video sketches
• toolikits

cooper reiman 2003
rettig 1994
mackay et al 2000
zimmerman 2005
bucheneau fulton suri 2000
landay myers 1995
getting the idea right v. getting the right idea
tohidi et al 2006
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add a step
sketch
prototype
explore
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address ubicomp risks
sketch
prototype
explore

• immature design patterns
• high cost of failure
• unpredictable consequences

• many variations
• early, cheap engaging
• find risks their interactions

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speed dating
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speed dating for love
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speed dating for love
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speed dating for love
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speed dating for love
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speed dating for love
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speed dating for love
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speed dating for love
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speed dating for design

• replace partners with concepts, or variations
• multiple low-cost engagtements with wide variety
  of concepts
• allows a broader perspective to emerge

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really two methods

• need validation

• user enactments

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abundance brings perspective
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abundance brings perspective
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cross boundaries to find them
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experience, not feedback
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need validation
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22 concepts
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22 concepts
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22 concepts
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snack day at school
Annie brings home a note from school. Its her
turn to bring in snack on the 26th
Today is the 2nd and Mom doesnt want to forget.
She puts a note on the fridge, but it gets lost
in a sea of notes
On the 24th, the smart home adds Annies snacks
to Moms shopping list
The smart home rings a reminder sound as Mom
walks past the fridge on the 26th. She sees her
note and remembers Annies cookies
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snack day at school
Annie brings home a note from school. Its her
turn to bring in snack on the 26th
Today is the 2nd and Mom doesnt want to forget.
She puts a note on the fridge, but it gets lost
in a sea of notes
On the 24th, the smart home adds Annies snacks
to Moms shopping list
The smart home rings a reminder sound as Mom
walks past the fridge on the 26th. She sees her
note and remembers Annies cookies
34
snack day at school
Annie brings home a note from school. Its her
turn to bring in snack on the 26th
Today is the 2nd and Mom doesnt want to forget.
She puts a note on the fridge, but it gets lost
in a sea of notes
On the 24th, the smart home adds Annies snacks
to Moms shopping list
The smart home rings a reminder sound as Mom
walks past the fridge on the 26th. She sees her
note and remembers Annies cookies
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dads in trouble
I feel so helpless.
The smart home senses that Dads going to miss
Annie, and pings people he can count on in a pinch
The neighbors not far from Annie. She agrees to
get her.
The tow truck that comes for Dad tells him that
Annie is safe and sound.
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dads in trouble
I feel so helpless.
The smart home senses that Dads going to miss
Annie, and pings people he can count on in a pinch
The neighbors not far from Annie. She agrees to
get her.
The tow truck that comes for Dad tells him that
Annie is safe and sound.
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getting the right idea

• observation
• kids activities cause stress

• strategy
• this is a problem, so fix it

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getting the right idea

• observation
• kids activities cause stress
• activities cause stress but other factors are
  important

• strategy
• this is a problem, so fix it
• respect these issues while fixing the problems

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user enactments
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whats happening?
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whats happening?

• highly proactive

arranges a ride
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whats happening?

• highly proactive
• medium proactive

arranges a ride mediates a ride
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whats happening?

• highly proactive
• medium proactive
• low proactive

arranges a ride mediates a ride provides list of
whos available
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view from the back seat
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whats happening?

• routine

remind mom about snack
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whats happening?

• routine
• beginning

remind mom about snack tell mom what to buy for
ballet
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whats happening?

• routine
• beginning
• deviation

remind mom about snack tell mom what to buy for
ballet tell dad what to bring when moms away
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put mom in the kitchen
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what about interactions?
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mom comes home
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mom passes the laundry
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mom passes the laundry
if you put johnnys shirt in his bag he wont
forget it
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mom passes the laundry
if you put johnnys shirt in his bag he wont
forget it
tell him to get his own laundry
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kids activities not problems

• kids are in activities to learn lessons about
  life
• actions have consequences
• parents want to protect their kids
• also want kids to learn responsibility

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implications for design

• cant approach activities to fix problems
• system needs to help kids learn to help
  themselves
• kids have to learn about consequences and
  responsibility
• in some places, assistance is inappropriate
• parents must be part of the loop

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getting the right idea

• observation
• kids activities cause stress
• activities cause stress but other factors are
  important

• strategy
• this is a problem, so fix it
• respect these issues while fixing the problems

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getting the right idea

• observation
• kids activities cause stress
• activities cause stress but other factors are
  important
• managing activity and parenting are inseparable

• strategy
• this is a problem, so fix it
• respect these issues while fixing the problems
• teach kids responsibility, function as a safety
  net

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tradeoffs
sketch
prototype
explore
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summary

• find the right concept strategy important but
  unsupported
• stands between sketching and prototyping
• low-cost engaging
• learn about unpredictable consequences
• evolve your application concept

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continuing exploration

• taught in graduate hci design studio
• push the method to make more flexible
• apply in other concepts domains

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the end
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user enactments

• experience prototyping
• not designers but users
• directly sample life-experience
• react to situation portrayed how they would in
  their lives

bucheneau fulton suri 2007
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participatory design

• PICTIVE
• Opportunity areas

muller 1992
halloran et al 2006
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low-fi kitchen
muller 1992
halloran et al 2006
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need validation
observed needs
perceived needs
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morning stress
MOM SAID 10 MIN MAX. The smart home shuts off
the TV. Annie goes to get dressed.
ITS SNOWING WHAT SHOULD YOU WEAR?
Annie picks a sweater and boots. Her cyber pet
meows with joy.
The smart home rings a reminder sound as Mom
walks past the fridge on the 26th. She sees her
note and remembers Annies cookies
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predictable deviation