Computer Distribution

1
Computer Distribution Orientationfor theClass
of 2012(July, 2008)

• Administrative Computing Staff
• CaseMEDhelp_at_case.edu

2
Recommendations

• Proceed through the following exercises as
  prompted by the instructor.
• DO NOT turn on your computer until you are
  instructed to do so.
• DO NOT get ahead of the instructor.
• DO NOT fall behind the instructor.
• Adhering to these recommendations will make
  everyone happy.
• Not adhering to these recommendations will make
  this session drag on, and on, and on

3
Documents at your Desk

• PowerPoint print out of todays Orientation (this
  is it)
• Case policy regarding Acceptable Use of
  Computing and Information Technology Resources
• Computer Inventory Form
• To be filled out and returned to us for our
  inventory system
• Self-Paced Exercises

4
Preparation

• Attach power adapter to the back of the computer
  and to the electrical power outlet at your desk
• Attach the network cable at your desk to the
  Ethernet connection on the back of the computer.
• Connect your mouse to one of the USB ports on the
  computer.
• Open the computer. Lift the monitor by sliding
  the switch on the front to the right.
• Turn on the computer. The Power button is the
  largest button above the keyboard.

5
Log On to Your Laptopfor the First Time

• Once you see the Welcome to Windows box,
  simultaneously press the Control-Alt-Delete keys
  to Log on.
• Since this is your first time logging into your
  computer, you will have to type your Case
  Network ID in as your user name.
• In the future, you will only have to type your
  password.
• Make sure that Log on to is set to INS.CWRU.EDU
  (Kerberos Realm) (all caps). It should already
  be so.
• For Password, enter your Case password. This is
  the same password that you use to check your Case
  email. Then press Enter or click on Ok.
• If you get an error message that mentions a
  roaming profile, just log out and try logging
  in again (this is not unusual during your first
  login).

6
Windows Desktop

• The Windows Desktop is now available to you.
• If a window appears, announcing new Windows
  updates, close the box you will deal with
  updates and the like during the Self-Paced
  Exercises.

7
Symantec Endpoint Protection

• If a Symantec window pops up, just minimize it,
  do not close it.
• Case has a site license for Symantec Endpoint
  Protection which is more than just antivirus
  software.
• Virus definition updates will be automatically
  downloaded to your computer when they become
  available anytime you are connected to the
  Internet.
• Do not disable or uninstall Symantec Endpoint
  Protection. Its proper functioning on all
  student computers is necessary not only for the
  security of your personal computer, but for the
  security of all CaseMED and University computers.

8
Set up a Local Admin AccountIn the event that
you are away from Cleveland and have difficulty
accessing your computer (due to some event that
takes your computer off of our domain), a local
administrator account will grant you complete
control of your system in the event that you find
yourselves no longer on Active Directory.

• Right click on My Computer and select Manage.
• Select Local Users and Groups in the left pane.
• Double-click Users in the center pane.
  Right-click on SOM-Student and select Set
  Password.
• Click Proceed to continue.
• Use your Case password here. Then enter it a
  second time for confirmation.
• Remember that if you change your Case password,
  this SOM-Student password will not automatically
  change to match it.

9
Battery Best Practices

• The more resources you use (ex. audio output,
  increased screen brightness, wireless, CD or DVD)
  the faster the battery will discharge.
• Batteries are rated for a life of approximately
  300-500 charge cycles).
• Batteries have a one year manufacturers
  warranty.
• We recommend that you buy a new battery at the
  start of your second year.

10
Battery Best Practices

• To optimize the life of your battery follow these
  best practices
• When you first receive your notebook computer,
  ensure that the batteries are fully charged by
  keeping them plugged in until the green battery
  light goes out.
• The green battery light is lit whenever the
  battery is charging.
• After fully charging, run the computer on battery
  power only, to fully discharge it.
• Play a DVD movie until the laptop shuts itself
  down.
• Perform this routine once per month.
• If you have multiple batteries, rotate them
  occasionally.

11
Hard Drive Best Practices

• Do not throw or drop your computer.
• When you want to move your computer and it is on,
  close the lid and count to 10 before moving it,
  or wait for the hard drive indicator light to go
  out.
• On a weekly basis, back up your data to an
  external hard drive, CD, DVD or an online backup
  service (discussed later).
• Store important data in your My Documents folder.

12
Spilled Liquids

• Dont pour liquids on your keyboard.
• Your notebook does not get thirsty!
• However, if you do spill something on, in, or
  under the notebook, IMMEDIATELY turn it off, pull
  out the battery and bring it to us (room E-318)
  as soon as you can.

13
Hair Dust

• Buildup of dust and hair in your computers heat
  sink can cause it to run hotter than normal and
  shorten its life.
• Keep your notebook away from pet hair and
  excessive dust.
• Do not let your cat sleep on your computer, no
  matter how cute that looks.
• Feel free to bring your notebook in to E-318 for
  cleaning.

14
Student-Designed Portal Favorite Websites

• The homepage in both of your browsers have been
  set to the student-designed portal.
• Case MED students have created this portal to
  contain the most commonly used items.
• We have added many Favorites Bookmarks that we
  think you will also find useful.

15
Browsing the Web

• Many CaseMED resources require the use of
  Internet Explorer to function properly. For this
  reason you need to use Internet Explorer to
  access all Case-hosted websites.
• To access outside resources for both schoolwork
  and fun, we recommend Firefox which is also
  installed on your computer.
• In most situations they are interchangeable, but
  we cannot guarantee that Firefox will render all
  Case web pages correctly.

16
E-mail

• Case has partnered with Google to provide the
  Case community with Google Apps.
• This means that you can use the Gmail web
  interface to manage your Case e-mail.
• This is NOT the same as a regular Gmail account.
• Using Gmail for your Case e-mail will
• Provide an automatic backup of all of your
  e-mail, handy should your hard drive die.
• Provide access to your Case e-mail from any
  computer.

17
Activate Google Apps

• Launch Firefox.
• In the Bookmarks Toolbar, click the bookmark
  labeled ACTIVATE Google Apps.
• Log in with your Case credentials.
• You will be prompted if you want Firefox to
  remember this password. That is up to you.
• Of the three radio buttons you see, select Send
  my Case e-mail to Google Apps.
• You will have to set a Google Apps password.
  Whatever you use, do not forget it! Write it
  down because you will not need it often, but you
  will need it to configure a client.

18
Check your Gmail

• Delete the bookmark ACTIVATE Google Apps.
• Close your browser.
• Launch Firefox or IE, click the bookmark Case
  Gmail.
• You may have to re-enter your credentials. You
  may allow your browser to remember your password
  if you wish.
• You are now looking at your Case e-mail through
  the Gmail interface! You have 6 gigabytes of
  storage.
• Fear not if you do not like it, because you can
  configure an e-mail client in the Self-Paced
  Exercises.

19
E-mail Best Practices

• Never put any personal information in an e-mail
  message.
• Social Security Number
• Birth Date
• Passwords
• Ignore and delete messages that ask you to send
  personal information, like banks and Help Desk
  messages.
• E-mail is NOT secure and can be intercepted.

20
Cases Wireless Network

• Case Western Reserve University has a campus-wide
  Wifi network called CaseGuest that your machines
  have been configured to connect to automatically.
• Unplug your Ethernet cable from the back of the
  computer.
• Your notebooks have a switch on the left side
  that controls power to the wireless adapter. If
  it is not already turned on, turn it on now.
• A pop up balloon may open after a few seconds
  that says wireless network connection is now
  connected or wireless networks have been
  detected
• If the latter, single-click the balloon, select
  CaseGuest from the choices presented. Click
  Connect and if necessary click Connect
  Anyway.
• To confirm a wireless connection, launch a
  browser and see that it loads the homepage.

21
CaseGuest and VPN

• CaseGuest is not a secure wifi network.
• Any passwords will be sent in clear text.
• We recommend using VPN (Virtual Private Network)
  to make your activity over wireless secure.
• To start your VPN client, click on the yellow
  padlock icon in your Quicklaunch Toolbar (right
  of the Start button).
• Click the Connect button.
• Enter your credentials when prompted.
• Click Continue or press the Enter key when you
  see the popup.
• Youll know youre properly connected through VPN
  when you see the locked yellow padlock in the
  task tray (lower right).

22
Printing Policies

• There are two printers in each student lab and
  one in each lounges
• There is a color printer in E-328.
• Students are charged 0.05 per printed side.
  Color pages are 0.25 per page.
• At the beginning of each year, students are given
  a credit of 30.00 (600 pages).
• If your balance reaches 0.00, you can deposit
  more funds in your account by going to room E-406
  and paying by check or cash.
• To check your printing account balance, open your
  browser. Under CaseMED there is a
  bookmark/favorite called Papercut. Click that
  and sign in and it will tell you your balance.
• You will set up printers during the Self-Paced
  Exercises.

23
Backup Best Practices

• If you value the files that you put on your
  laptop, then it is very important that you backup
  your laptop on a regular basis. Hard drives are
  not infallible and laptop hard drives are
  especially vulnerable.
• Ways to backup
• Backup to CD/DVD
• You have software on your laptop and optical
  disks are very cheap.
• Or see our technicians in room E-318.
• Backup to an external hard drive
• As of writing this, a 500 GB external drive costs
  119 and usually comes with backup software.
• Carbonite
• Case has made an arrangement with an outside
  company
• For 49.95/year Carbonite will automatically
  backup your laptop whenever you are connected to
  the Internet
• http//carbonite.com/case/signup.aspx

24
Backup

• Still other ways to Backup
• If you have another computer, like a desktop, you
  can synchronize important folders with it using
  software like Windows Live Foldershare.
• https//www.foldershare.com/welcome.aspx
• Memory Keys are cheap and surprisingly spacious.
• Another online backup option is JungleDisk
• http//www.jungledisk.com/

25
Windows Vista

• At this time we are not recommending Windows
  Vista. There are issues with how it interacts
  with the Case network resources that cause long
  login times.
• If you want Windows Vista, Business Edition
  anyway, we do have a Vista image we can apply to
  your computer. Make an appointment in E-318 if
  you want Windows Vista on your computer.

26
Obtaining Technical Support

• Any time your laptop breaks, you have problems
  with software, or you are unable to access a
  restricted web page, please see our technical
  staff in room E-318 (right across from the 3rd
  floor mailboxes).
• Office hours
• Monday thru Friday 1230 to 430 between
  classes
• Other hours by appointment
• Staff
• Willie Shen Computer Specialist
• Paul Zawolowycz Computer Specialist
• For any other IT issues, please see David
  Pilasky, Director in room E-406.

27
AAMC Matriculating Student Questionnaire

• Please complete the AAMC Matriculating Student
  Questionnaire. It is very important for future
  students and for Case.
• Start up Internet Explorer.
• On the address line, enter the following
  http//www.aamc.org/data/msq/start.htm
• Fill out the questionnaire which is estimated to
  take between 25 and 30 minutes.

28
Self-Paced Exercises

• Begin the Self-Paced Exercises. A paper copy is
  provided. (These exercises are available online
  if you lose your copy and for future reference)
• http//casemed.case.edu/orientation
• Complete all self-paced exercises at your student
  desk by Friday, July 18th.
• Administrative Computing staff will be available
  in the student labs or E-318 to answer questions.
  
• We will also stop by your labs in the afternoons,
  next week.
• The Self-Paced Exercises are very important.
  Please complete them. They help ensure that all
  students have at least a base level understanding
  of their notebook computer, the Case network and
  the Internet.

29
And Three Final Notes

• All students MUST bring their laptops to the
  Orientation activities on Thursday, July 10th.
• There will be a session where second year
  students teach you about the eCurriculum and
  Small Group activities.
• If you want to skip out of a really long, slow
  moving line Thursday afternoon, go up to the
  Student Lounge and get your picture taken after
  you are done with the AAMC Questionnaire.
• We are here to help you with technology issues.
  If you have a problem PLEASE stop by and see us!!