Chapter 12 ETHICAL AND PROFESSIONAL ISSUES

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Chapter 12ETHICAL AND PROFESSIONAL ISSUES
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I. DISCUSSING FEES

• In some settings (e.g., schools), there is no
  need to discuss fees ?
• However, fees are a reality in many settings
• It is tempting to get a secretary to do this, but
  we must face it head on

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It is really important.
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Be sure to account for absences
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II. DEALING WITH FAILURES

• There are some people who we cannot help
• We can ask ourselves what we can learn from our
  failures
• What might be some reasons for a clients lack of
  progress?

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III. TERMINATING CLINICAL SERVICES

• It is our obligation, ethically, to provide
  services as quickly and efficiently as possible
• We need to discuss termination from the beginning
• We also need to allude to it along the way

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It is very helpful
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IV. INAPPROPRIATE PERSONAL RELATIONSHIPS

• Attraction is human naturenothing to worry about
• Just dont act on it
• Avoid even platonic relationships

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• What do you do when a client asks you out or
  expresses interest?
• I find it wise to prominently display a picture
  of a significant other

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V. CRITICISM OF OTHER PROFESSIONALS
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What you can do

• Dont say something like Oh, Im sure she didnt
  intend to be so grumpy. (dont defend the other
  person or belittle the clients opinion)
• Point out that this person graduated from a
  different institution, and say that different
  universities have different perspectives

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You can say that speech pathology
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Lets say that
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I say something like

• You know, Bonnie, several people have told me
  that you badmouth me. They said that you say
  things like Celeste has no idea what shes
  talking about when it comes to literacy. I know
  you are a professional and I have a very hard
  time believing that you would say those kinds of
  things.
• (other person denies it)
• OK, thanksbut I did want you to know what other
  people are telling me you are saying. Im glad we
  cleared the air!

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VI. MAKING REFERRALS
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In the schools

• Next time you take James to the pediatrician, it
  would be good to ask her whether she thinks an
  ENT referral is necessary. An ENT would be able
  to tell you definitively if James needs PE tubes
  in his ears.

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Another way in the schools

• Next time you take Angela to the dentist, you
  can ask him if he thinks insurance would cover
  orthodontia.

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VII. CONFIDENTIALITY AND PATIENT RECORDS

• Be sure that things are kept confidential
• Make sure clients have signed release forms for
  exchange of information
• Remember HIPAA (next slide)

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HIPAA
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According to HIPAA
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HIPAA also states that
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VIII. WORKING EFFICIENTLY AND SAVING TIME

• 1.
• 2.

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• 3.
• 4.

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• 5.

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• 6.

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IX. CONTINUING TO GROW PROFESSIONALLY

• ASHA requires 30 hours of continuing education
  every 3 years
• It is our responsibility to keep on learning
• There are lots of opportunities!

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We can
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Sometimes

• You find yourself getting bored with the same ol
  same ol
• The ONLY way to avoid boredom is to accept
  responsibility for changing things up!

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X. WORKING ON TEAMS

• You will be MUCH happier on the job if you get
  along with others!
• No SLP functions alone

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How can we be effective team players?
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We can
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If someone is having a hard time in their
personal life
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Rememberwe are all in this together!