University of Cincinnati information technologies

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University of Cincinnati information
technologies

• Strategic Directions
• Academic Year 2005 2006

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In support of UC's learning, research and
community service missions, UCit provides

• quality services
• through strong partnerships
• and informed leadership

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Essential IT Services

• Instruction Research support the contemporary
  classroom and the research community
• Systems manage administrative systems and data
• Infrastructure transport voice, video and data
• Business Affairs operate UCit
• Public service add value to the community

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Imagination is more important than
knowledge. - Albert Einstein

• Imagine
• A wireless community MainStreet and beyond
• Anytime, anywhere learning/business/research
• Free parking

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Strategic IT Goals

• Via information technology and its
  infrastructure
• Support attainment of UC21 goals
• Make meaningful and relevant information
  available when, where and how it is needed
• Enable faculty, staff and students to succeed in
  and enrich their UC experience
• Support research and enhance the learning
  experience
• Optimize the efficiency and effectiveness of the
  Universitys core infrastructure
• Focus and leverage IT human resources campus-wide
• Outreach to the community
• Communicate in an appropriate and timely manner

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Goal provide access to meaningful and
relevant information when, where and how it is
needed

• Anytime 24 x 365 One Stop GETit
• Anywhere Desktop Remote Wireless
• Any Device Telephone PC Smartphones

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Goal enable faculty, staff and students to
succeed in and enrich their UC experience

• UCit Helpdesk
• One Stop Services (Student, Employee, GETit)
• Electronic classrooms
• Distance learning
• E-communications, events directory services
• Public computer labs residence halls
• End User Services (E-mail, Internet, Virus Spam
  Defense)
• Licensing and buying programs (MS, Dell, CBT,
  Adobe, Apple)
• IT training (HR, Libraries, AITL)
• Privacy Security (awareness, identity theft,
  tips)

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Goal support research

• University state-of-the-art network
  infrastructure (UCnet)
• Connectivity
• Internet and Internet2
• Cincinnati Education Research Fiber Loop (CERF)
• The Third Frontier Network (TFN)
• Easy access to Ohio Supercomputer Center
• Joint Office of Research Computing Support
• Center for Computational Medicine
• Laboratories (Vontz Center, Engineering, GRI)
• OhioLINK
• Research Administration System Study (COEUS)

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Goal enhance the learning experience

• Faculty Technology Resources Center (FTRC)
• Blackboard Learning and Community Portal System
• Electronic classrooms (planning and support)
• Public computer labs
• UCit Student Technology Resources Center (STRC)
• First Year Experience
• Learning communities
• Presentation Technologies Services Group (PTSG)
• Video conferencing

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Goal transform University processes

• IT committee structure (EDUCAUSE case study)
• E-business - (Student, Employee, BCC, GETit,
  Jobs, Events)
• Modernize core systems (UC Flex)
• Computer Hardware Hosting Services
• Applications Web Site Hosting Services
• Enterprise Application Integration (EAI)
• Data warehousing
• Departmental solutions
• Web Content Management (MainStreet, Admissions)
• Telecommunications - Unified Messaging and Speech
  Enabled Directory Assistance

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Goal focus and leverage IT humanresources
campus-wide

• University-wide IT Broadband Program
• IT training (HR, Libraries, AITL)
• Performance recognition compensation
• Quality Service Award Program
• Coordinate and integrate decentralized IT
  activities
• IT Coordinators (Defined Identified)
• Developers of specialized systems (cooperative
  solutions)
• Webmasters

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Goal community outreach

• K-16 Blackboard hosting for the Catholic
  Archdiocese of Cincinnati school system
• UCVision bringing the University to its alumni
  and community
• The Circuit, the Regional Technology Initiative
  and Ohios IT Alliance (OITA)
• Uptown Consortium (Stratford Clifton Heights)
  inside Uptown Wireless
• Childrens Hospital Medical Center
• Third Frontier Network
• State entities
• Ohio Inter-University Council of CIOs (OBR)
• Ohio Learning Network Blackboard hosting for
  state colleges
• Ohio Supercomputer Center
• OARNET
• The business continuity alliance with The Ohio
  State University
• Professional organizations and lists (EDUCAUSE,
  ACUTA)

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Goal communicate in an appropriate and timely
manner

• Real-time communications
• E-news (NR, Horizons, UC Calendar, E-Currents)
• UCit now
• UCit website
• UC and public LISTSERV lists
• Online documentation
• Two-way communications

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Distilled into IT Themes

• Quality services to faculty, students and staff -
  beyond industry standard, anytime, anywhere
• Reinvent the classroom and support research -
  enable new modes of teaching and learning
• Reengineer University processes - e-business
• Reinforce community - build an e-MainStreet
• Develop an environment where members of the
  campus community and the community at large want
  to spend time learning, living, playing and
  staying
• - UC21

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Delivered on FY05s Agenda

• Continue reinventing the classroom and supporting
  research
• Bb upgrades, FTRC grows, PTSG, STRC, computer
  labs, Joint Office of Research Computing Support,
  e-Reserves implemented, COEUS underway, the
  latest in electronic classrooms (19 new and 24
  upgraded classrooms), Student or Personal
  Response System, print management
• Core systems model affect the changes
• UC Flex on track, web calendar growth, GETit
  continues, a new BOL, benefits enrollment online,
  student bills online, UCit
• e-Bill launched, DARwin installed, academic and
  event scheduling arrives, chemical inventory
  installed

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Delivered on FY05s Agenda (contd)

• 3. Developing Uptown Wireless
• UCnet expands (Stratford Clifton Heights,
  Varsity Village, Victory Parkway), Unified
  Communications and Speech Enabled Directory
  Assistance selecting a new telemanagement
  system, more wireless access points, webcasting
  expands, secure business, virus defense
• 4. Increase external funding via grants and
  new partnerships
• Dell pricing, ZoomTown discount, partnering as
  good business (OSU, Bb, MS, IBM, SAP)

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Which lead toAn agenda for action in FY06

• Continue reinventing the classroom and supporting
  research
• includes Bb content management and e-portfolio
  services, a web grading system, a research
  administration system
• Core systems model affect the changes
• includes the new financial and human resources
  management systems, growing e-business on demand
• UC Connectivity Cloud
• includes further expansion of UCnet services,
  implementing a new unified communications and
  speech enabled directory assistance, enhancing
  network security
• Increase external funding via grants and new
  partnerships

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