EFQM and CAF, Friends or enemies

1
EFQM and CAF, Friends or enemies?

• Hervé Legenvre
• EFQM
• Legenvre_at_efqm.org

2
Our Structure
Over 700 EFQM Member Organisations across every
sector and size both public and private
EFQM Governance BoardCEOs from 10-12 Members
EFQM CEO Management Team
Major Accounts Knowledge Development
Membership Services andOperations
European Awards Recognition Schemes

• Pact
• Leadership events
• Communities of Practice

• Training
• Publication
• Benchmarking
• Conferences

• C2E
• R4E
• EFQM Excellence Award
• Assessor network

3
Should brothers and sisters be enemies?
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Those two are brothers and sisters
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What will make the difference

• Choosing between EFQM or CAF is not what will
  make the difference
• What will make a difference is
• The attitude
• The approach

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The attitude

• Creating passion and commitment

7
The approach
Assess
Improve
Prioritise
Review
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The approach

• Assess 1 day
• Prioritise 1day
• Communicate 10 days
• Improve 100 days