Role and Functions of TTBS Prepared by the Marketing Unit

1
Role and Functions of TTBSPrepared by the
Marketing Unit
2
BACKGROUND

• Arm of Ministry of Trade Industry
• Started operations on 8th July,1974
• Operations governed by
• Standards Act
• Metrology Act

3
MANDATE

• Promote development and use of standards to
• ensure acceptable quality in goods/services
  produced or used in Trinidad and Tobago
• improve efficiency and competitiveness of the
  industrial sector.
• safeguard consumer/worker health and safety.
• protect the environment.

4
EXCEPTIONS

• Trinidad and Tobago Bureau of Standards (TTBS)
  does not develop standards for food, drugs and
  cosmetics.
• This is the responsibility of the Chemistry Food
  and Drugs Division of the Ministry of Health.

5
ROLES OF TTBS CAD IN CONSUMER COMPLAINTS
HANDLING

• Trinidad and Tobago Bureau of Standards handles
  consumer complaints about goods/services that do
  not conform to National Compulsory Standards
  and/or endanger public health, safety and the
  environment.
• CONSUMER AFFAIRS DIVISION (CAD)
• Handles consumer complaints concerning the
  performance of goods for redress such as refunds,
  exchanges, warranties, repairs. Etc.

6
RELATIONSHIP BETWEEN TTBS AND CAD

• Consumers Affairs Division (CAD) requests testing
  services from Trinidad and Tobago Bureau of
  Standards (TTBS) for products about which
  consumers lodge complaints.
• TTBS conducts tests on products submitted and
  forwards test reports to CAD.
• TTBS and CAD collaborate in other areas to
  promote consumer protection such as joint testing
  programmes, public educational programmes, issue
  joint public statement , etc.

7
SERVICES

• Standards Development
• Inspection and Monitoring
• Certification
• Laboratory Testing
• Metrology
• Laboratory Accreditation
• Standards Information
• Training in Quality Systems Facilities Rental
• Public Outreach

8
STANDARDS DEVELOPMENT

• Formulates national standards to
• Promote economic growth
• Protect the health and safety of
  consumers/workers.
• Preserve the environment
• Improve the quality of goods/services
• National Standards form the basis of conformity
  assessment services offered by TTBS.- Metrology,
  Testing, Inspection and Certification

WHAT IS A STANDARD? Document containing Technical
specifications or other precise criteria to be
used constantly as rules, guidelines or
definitions of characteristics, to ensure
materials, products, processes and services are
fit for their intended purposes.
9
EXAMPLES OF STANDARDS

• Requirements for Labelling of Prepackaged Goods
  TTS 76Part 2 1994 - Compulsory
• ISO 9001
• ISO 14001
• TT Electrical Wire Code
• Pneumatic Tyres for Passenger cars TTS 2662002 -
  Compulsory

10
TYPES OF STANDARDS

• VOLUNTARY STANDARDS
• These are adopted at the discretion of private
  and public organizations to support
  Certification (TTTIC), compliance to legislation
  (Electrical Wiring Code Parts 1 2 ) to improve
  product quality - TTS/ISO 90012002
• COMPULSORY STANDARDS
• These are enforceable by law.
• TTS 179 2005 Lead-acid Starter Batteries
• TTS 569 2007 Automotive Diesel Fuel
  Specifications
• TTS 269 2007 Unleaded Gasoline for Motor
  Vehicles
• TTS 58 2005 Liquid Chlorine Bleach

11
SUBJECT FOR STANDARDIZATION IDENTIFIED (NEED)
COLLECTION OF TECHNICAL AND TRADE DATA
Standards Development Process
DEVELOPMENT OF DRAFT STANDARD BY SPECIFICATIONS
COMMITTEE
EDITORIAL REVIEW OF DRAFT STANDARD
ADVERTISEMENT OF DRAFT STANDARD FOR PUBLIC COMMENT
APPROVAL OF THE TRINIDAD AND TOBAGO STANDARD BY
THE BOARD OF DIRECTORS OF THE BUREAU
VOLUNTARY STATUS RECOMMENDED
COMPULSORY STATUS RECOMMENDED
DECLARATION OF COMPULSORY STATUS (IF APPROVED) BY
MINISTRY
PUBLICATION OF VOLUNTARY STANDARD
PUBLICATION OF COMPULSORY STANDARD
IMPLEMENTATION OF TT STANDARD
PERIODIC REVISION OF STANDARD
12
PRINCIPLES OF INTERNATIONAL STANDARDIZATION

• Transparency
• Essential information regarding standardization
  activities is accessible to all interested
  parties
• Openness
• Participation is open to all affected interests,
• Impartiality
• No one interest dominates the process or is
  favored over another
• Effectiveness and Relevance
• Standards are relevant and effectively respond
  to regulatory and market needs, as well as
  scientific and technological developments

13
PRINCIPLES OF INTERNATIONAL STANDARDIZATION

• Continued-
• Consensus
• Decisions are reached through consensus among
  those affected
• Performance Based
• Standards are performance based (specifying
  essential characteristics rather than detailed
  designs) where possible
• Coherence
• The process encourages coherence to avoid
  overlapping and conflicting standards
• Due Process
• Standards development accords with due process
  so that all views are considered and appeals are
  possible

Technical Assistance Assistance is offered to
developing countries in the formulation and
application of standards Flexible Allowing the
use of different methodologies to meet the needs
of different technology and product
sectors Timely So that purely administrative
matters of not result in a failure to meet market
expectations and Balanced Among all affected
interests.
14
TECHNICAL COMMITTEES(TC)

• TC 28 Petroleum Products and Lubricants
• TC 193 Natural Gas
• TC 207 Environmental Management
• TC Tourism and Related Services

15
INSPECTION MONITORING

• Inspects and monitors
• goods covered by national compulsory standards
  for conformance to requirements.
• goods that may endanger consumer/worker health
  and safety and the environment.

16
CATEGORY OF GOODS INSPECTED

• New and used tyres(passenger and commercial
  vehicles only)
• Household Electrical products
• Garments
• Textiles
• Footwear
• Pre-packaged Construction Goods

17
EXAMPLES OF PRE-PACKAGED CONSTRUCTION GOODS

• Household and automotive cleaning chemicals
• Batteries
• Light Bulbs
• Laundry Detergent
• Toys
• Paints
• Liquid Chlorine Bleach
• Cement
• Household Cleaning Chemicals
• Safety Matches
• Motor Oil
• GOODS PLACED IN A FINAL PACKAGE FOR RETAIL SALE.

18
EXAMPLES OF ELECTRICAL ITEMS

• Portable electric tools
• Christmas tree lights
• Bulbs
• Household electrical appliances(blenders, fans,
  electric stoves, refrigerators)

19
Inspection Sites

• Importers Premises
• Container Examination Stations (CES) Port of
  Spain and Pt. Lisas
• Piarco Air Services Ltd (PASL) El Socorro
• Piarco Bonds GAS/SERVISAIRZ, Caribbean
  Airlines, AMERIJET
• Baggage Room Piarco International Airport
• Shed 9, Port Authority, Port of Spain
• PLIPDECO Warehouse Pt. Lisas
• Wholesale Retail Outlets
• Warehouses
• USED ITEMS ARE INSPECTED AT THE PORTS OF ENTRY

20
Requirements for labelling of Household
Electrical Appliances

• Brand Name or Trademark
• Manufacturer or Distributor
• Date of Manufacture
• Model
• Country of Origin
• Voltage115V 5V
• Frequency 60Hz
• Current (A) or Power (W)
• Listing(UL,CSA,NOM-123,ETL)
• Where applicable retailer must state clearly and
  display in full capital letters these words on
  items that are not new, seconds, used irregular,
  shop-worn, imperfect, factory, refurbished, or
  factory reconditioned.

21
Requirements for labelling of Pre-packaged
Construction Goods

• Brand Name
• Type of Item
• Name and Address of Manufacturer or Distributor
• Country of Origin
• As applicable
• Contents
• Composition
• Warnings
• Instructions for usage
• Expiry Date

22
Requirements forLabelling of Garments

• Brand Name
• Size
• Fibre Content in Percentages()
• Care instructions permanently attached to item
• Country of Origin

23
Requirements forLabelling of Footwear

• Brand Name
• Size
• Composition - upper lower
• Country of Origin

24
Requirements for labelling of Pneumatic Tyres
for passenger cars

• Brand Name
• DOT . or similar marking
• Tread Depth
• Sidewall Cracking
• Casing Break up
• Bead Cracking
• Country of Origin
• Treadwear Indicator
• Maximum Pressure and Maximum Load Ratings
• Treadwear,Traction and Temperature Ratings
• Dimensional and Constructional Characteristics

25
Certification Services
Product Certification
ISO 90012000
ISO 140012004
26
Product/System Certification

• Provides written assurance from third party that
  a product, process, service or quality management
  system that conforms to a specific standard.
• Affirms that a product or service is fit for the
  intended purpose thus inspires confidence and
  assurance in buyers.

27
Product Certification

• The process by which TTBS gives written assurance
  that a product conforms to specified requirements
  of a standard.
• Product certified by TTBS are authorized to carry
  the Trinidad and Tobago Product Certification
  Mark.
• Examples of Certified Products
• Liquid Chlorine Bleach
• Lead Acid Starter Batteries

28
Product Marks

• Attest that a product or service is in conformity
  with a specific standard or technical
  specification
• Placed on products to show that they are safe for
  use and fit for intended purpose
• Certified products carry product marks from
  country of origin and placed on product labels.

29
Product Marks

• Product Marks apply mainly to electrical/electron
  ic products
• Examples
• Domestic electrical appliances
• Portable electric tools
• Power supplies
• Christmas tree lighting

30
Product Marks
31
System Certification ISO 9001

• Quality Management System
• Promotes systems and processes for ensuring
  customer satisfaction.
• Key principles
• Customer Focus
• Leadership
• Improvement of People
• Process Approach
• System Approach to Management
• Continual Improvement
• Factual Approach to Decision-Making
• Mutually beneficial Supplier Relationships

32
System Certification ISO 14001

• Environmental Management System
• Encourages organizations to establish and
  maintain systems and processes to control and
  manage their environmental impacts.

33
System Certification TTTIC

• Trinidad and Tobago Tourism Industry
  Certification
• Promotes systems and processes to ensure
  consistency of quality in Tourism Services
• Developed with TDC/THA
• Based on Standards
• Code of Practice for Tour Guides
• Code of Practice for Tour Operators
• Requirements for Motor Vehicle Short-term Rentals

34
LABORATORY TESTING

• Chemical Lab
• Fibre Lab
• Electrical Lab
• Materials Lab

35
CHEMICAL LAB

• Conducts analyses and testing on
• Water
• Bleach
• Safety matches
• Laundry detergent
• Dishwashing detergent
• Disinfectants
• Gold Jewellery

36
FIBRE LABORATORY

• Testing of
• Fibre
• Textiles
• Paper products
• Garbage bags
• Garments
• Shoes
• Training, advisory and consultancy services.

37
FIBRE LABORATORY
Fibre Identification
38
FIBRE LABORATORY
Weather-ometer
39
ELECTRICAL LABORATORY

• Testing of
• Automotive batteries
• Light bulbs
• Electrical cables and electrical appliances
• Measurement of noise and light levels
• Calibration of a wide range of electric meters

40
ELECTRICAL LABORATORY
Electrical Calibration
41
MATERIALS LABORATORY

• Testing services
• Mechanical test
• Paint testing
• Impact testing
• Tensile testing
• Weld testing
• Tests on industrial coatings

Tensile Test
42
METROLOGY SERVICES

• Legal Inspectorate
• Calibration
• National Standards Laboratory
• Legal Inspectorate
• Examines all measuring devices used in trade to
  ensure accuracy such as market scales, gas
  station pumps, supermarket scales, electricity
  meters, etc.
• Examines all pre-packaged goods to verify actual
  contents against quantities stated on product
  labels.
• Determines whether the quantities stated on the
  product labels are in legal units of Trinidad and
  Tobago and preferred sizes required by the act.

43
CALIBRATION SERVICES

• Provides a calibration service to private/public
  organizations to ensure accuracy of their
  measuring devices in the following areas
• Mass
• Length
• Temperature
• Density
• Volume
• Pressure
• Time
• Measurement System assistance

44
METROLOGY

• National Standards Laboratory
• Establishes and maintains a traceable measurement
  system to verify the accuracy of weights and
  measures used in Trinidad and Tobago conform to
  international standards.

45
METROLOGY SERVICES
46
METROLOGY LABORATORY
47
METROLOGY LABORATORY
48
METROLOGY LABORATORY
Volume Calibration
49
Laboratory Accreditation

• Formal recognition that a testing, calibration or
  medical laboratory is competent to perform
  specific tests in accordance with national and
  international standards.
• International Standards used
• ISO 17025- General Requirements for Competence of
  Testing and Calibration Labs
• ISO 15189- Medical Labs- Particular Requirements
  for and Quality and Competence.
• Ensures accuracy and reliability of test results

50
Standards Information

• Provides information on standards, technical
  regulations and in specialized areas of
  standardization Metrology, Standards, Testing,
  Inspection and Quality Systems
• Possesses largest collection of standards in
  Trinidad and Tobago
• Houses complete collection of National Standards,
  ISO Standards, other Regional and International
  collections in both print and electronic format.

51
Standards Information Services

• Sale of Standards (national, regional,
  international)
• Membership Programme
• Standards updating service
• Reference facility
• World Trade Organization/Technical Barrier to
  Trade (WTO/TBT) Enquiry Point
• Export Alert

52
Sale of Documents

• Sources and provides National, Regional and
  International Standards to private and public
  organizations and individuals upon request for a
  fee.

53
Membership Programme

• Provides members special access to global
  information resources
• National , Regional and International Standards
• Technology
• Quality management
• Other technical issues

54
Standards Updating

• Provides members with up to date information to
  keep their existing standards and related
  documents current.
• Service provided to non-members upon request

55
Reference Facility

• Provides a facility for research on standards and
  quality issues

56
WTO/TBT Enquiry Point

• Facilitates trade between Trinidad and Tobago and
  other countries
• TTBS notifies WTO and foreign countries of
  National Compulsory Standards declared, existing
  conformity assessment procedures and technical
  regulations.
• TTBS obtains information from WTO on standards,
  conformity assessment procedures and technical
  regulations that apply in foreign countries.
• TTBS provides information obtained from WTO to
  local private and public organizations involved
  in exporting.

57
EXPORT ALERT

• A free web-based service providing information to
  local exporters on precise standards, technical
  regulations and conformity assessment procedures
  in export markets.

58
Premier Quality Services Limited
(PQSL)wholly-owned subsidiary of TTBS

• Provides training and consultancy services to
  private and public organizations in health,
  safety, environment and quality
• Provides facilities for rental for conferences,
  workshops, seminars, weddings, etc.

59
Modern Auditorium
Auditorium seating capacity 199 persons
60
Training Room
Bon Accord Room capacity 20 persons
61
Training Room
Naparima Room capacity 20 persons
62
Conference Room
Capacity 60 persons
63
Dining Room Reception Hall
Capacity 175 persons
64
Public Educational Outreach

• Conducts lectures and discussions at schools,
  community centers, trade and professional
  organization.
• Hosts in-house tours, lectures and discussions
  for schools, community and business groups.
• Stages exhibitions.
• Participates in exhibitions hosted by other
  organizations.

65
Contact Information

• Phone 662-TTBS(8827)
• Marketing Officer (Ext 203)
• Consumer Liaison Officer (Ext 238)
• Fax [phone]
• E-mail ttbs_at_ttbs.org.tt
• Website www.ttbs.org.tt