O Canada

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O Canada

• Canadas best retail formats

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Canada has hot new retail formats

• Recession at the end of the 1980s caused
  Canadian retailers to rethink their operations
• New formats emerged off-price centres, power
  centres, hypermarkets, and big box retail.
• Canadian retailers continue to evolve and adapt
  to meet customers needs
• Lets meet some Canadian retailers!

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Lululemon athletica, inc.

• Yoga-inspired shapewear for women
• Clothing for running, cycling, hiking
• Yoga-oriented props and accessories, such as
• Customers also wear most
• lululemon garments as casual and
• fashion-wear outside of an athletic
• context.

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• TORONTO -- Lululemon Athletica Inc. stock jumped
  more than 50 on Friday -- its first day of
  trading -- after the Vancouver-based yoga wear
  retailer raised US327.6-million from Canada's
  largest initial public offering this year.
• The shares priced at US18, well above initial
  expectations. The stock closed Friday's session
  at 28.00, with a gain of US10 or 55.6. After
  opening at US25 -- 39 above the offering price
  -- the stock has traded between US24.92 and
  US28.

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• Established in 1973 as a natural footwear
  company, Roots is today Canadas leading
  lifestyle brand known around the world for its
  wide range of quality leather goods, clothing and
  accessories.
• Starting as a tiny store in Toronto selling the
  Roots Negative Heel Shoe, Roots now has more than
  110 stores in Canada and the United States along
  with more than 30 locations in Asia. In addition,
  Roots has a state-of-the art leather goods
  factory and design centre in Toronto.

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Olympic gear
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• Roots is also a leader in the sports field
  and a supporter of amateur athletes. Since 1998,
  when Roots began its formal Olympic involvement,
  outfitting the Canadian team, Roots has had
  unprecedented success with its official Olympic
  merchandise. In 2008, Roots will be the official
  outfitter of the USA Olympic Team at the Summer
  Olympic Games in Beijing, China.

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Roots heads to the US
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Indigo Books Music

• Indigo Books Music Inc. is the largest book
  retailer in Canada operating bookstores in all 10
  provinces under the names, Indigo, Chapters,
  World's Biggest Bookstore, and Coles. Indigo also
  operates chapters.indigo.ca an online retailer of
  books, music, movies, and more. A Canadian
  company based in Toronto, Ontario, Indigo
  provides consumers with inspiring retail and
  online environments for books and life enriching
  products services.

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• As of December 29, 2007, Indigo operated 249
  stores including 88 superstores under the banners
  Indigo, Chapters and the World's Biggest
  Bookstore, and 161 small format stores under the
  banners Coles, Indigo, Indigospirit, SmithBooks
  and The Book Company. Along with the online
  business of chapters.indigo.ca, Indigo has become
  Canada's ultimate booklover's destination.

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Liquor Control Board of Ontario

• The LCBOs mission is To be a socially
  responsible, performance-driven and profitable
  retailer, engaging our customers in a discovery
  of the world of beverage alcohol through
  enthusiastic, courteous and knowledgeable
  service.

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• The LCBO is continually improving itself in every
  way possible by offering Sunday shopping, AIR
  MILES reward miles, credit and debit payment
  options, value-adds and Limited-Time-Offer
  discounts.
• Since 1990, the LCBO has received some 200 awards
  for staff training and development, store design,
  marketing, innovative retailing, corporate
  communications and social responsibility.

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Celebrity guests
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Prestige locations
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LCBOs magazine
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Shoppers Drug Mart

• Shoppers Drug Mart Corporation (Shoppers) is
  one of the most recognized and trusted names in
  Canadian retailing. The company is the licensor
  of over 900 full-service retail drug stores
  operating under the name Shoppers Drug Mart, or
  Pharmaprix in Québec.

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• Built on a foundation of professional expertise
  and personal service, Shoppers Drug Mart has been
  meeting Canadians' health care needs for over 40
  years. What was once a small pharmacy in Toronto
  has grown into an organization of over 1,055
  stores from coast to coast, becoming an indelible
  part of the lives of Canadians, young and old.
• We have always remained true to our belief that
  the personal satisfaction of each and every
  customer is at the root of our success - and it
  can only be ensured by the commitment of people
  who realize that success is built one customer at
  a time.

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Shoppers Home Healthcare
Shoppers HomeHealthCare is focused on providing
Canadians with the most complete selection of
specialty home health care products and services,
tailored to meet specific needs for health
recovery and maintenance. With over 50 plus
locations, Shoppers HomeHealthCare is Canada's
largest retailer of home health care products and
services.
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• September 15, 1922The Beginning There are only
  23,700 cars in Canada in 1913, but by 1922, the
  number jumps to 210,333 in Ontario alone. That
  year, two brothers, John W. and Alfred J. Billes,
  with a combined savings of 1,800, buy Hamilton
  Tire and Garage Ltd. in Toronto's east end. The
  brothers stock a small range of repair parts for
  the two most popular car makes, tires, batteries,
  and a home-made brand of anti-freezeat a time
  when Toronto's 40,000 cars are being accepted as
  transportation. A big part of their early
  earnings come from renting out parking spaces in
  their heated garagea necessity in those days if
  a car was to start on a cold morning.

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• Today, nine out of ten adult Canadians shop at
  Canadian Tire at least twice a year and 40 of
  Canadians shop at Canadian Tire every week.
  Eighty-five per cent of the Canadian population
  lives within a 15-minute drive of their local
  Canadian Tire store. Canadian Tire is three
  clearly defined, highly competitive, specialty
  stores under one roofautomotive, sports and
  leisure, and home products. The involvement of
  Canadian Tire Associate Dealers in the daily life
  of the communities they serve helps the retailer
  forge stronger links with its customers across
  Canada. The most extensive store renewal and
  redevelopment program in Canadian history is
  underway to ensure Canadian Tire continues to be
  the best at what customers value most.

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Outside, and in
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The year was 1945 the soldiers were coming home,
Zoot Suits were in style and Bing Crosby and
Frank Sinatra crooned over the radio waves. In
this new era of hope and expectation, London
Drugs was born. It was a humble, community
drugstore-just 1000 square feet-but this little
store on Main Street, Vancouver, was given a big
name. The store was named after London, England,
the home of Canada's King, George VI.
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• Today, London Drugs has stores in more than 35
  major markets throughout British Columbia,
  Alberta, Saskatchewan, and Manitoba.  The
  pharmacy is still the heart of our business, but
  today we also offer a full service computer
  department, cosmetics ranging from lipgloss to
  high-end face creams, furniture, cameras, high
  quality photo finishing, cordless phones and
  plasma televisions. More people buy their small
  appliances in London Drugs than any other place
  in Western Canada. All told, we serve over 45
  million customers each year, and we are still
  growing.

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In May, 1670 the King of England granted the
lands of the Hudson Bay watershed to "the
Governor and Company of Adventurers of England
trading into Hudson Bay." In 1970, coincident
with its 300th anniversary, Hbc became a Canadian
corporation.
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• The 21st century finds Hbc well into its fourth
  century of retailing in Canada. Its major retail
  channels the Bay, Zellers, Home Outfitters, and
  Fields together provide more than two-thirds of
  the retail needs of Canadians. Proof positive, if
  any were needed, of the aptness of Hbc's proud
  claim
• Canada's Merchants Since 1670.

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• In 1982, the first WINNERS store was opened in
  Toronto, Ontario, and for the first time in
  Canada, consumers were offered the winning
  combination of the latest brand name and designer
  women's and children's fashions for up to 60
  less. And with new items arriving fresh daily,
  style savvy shoppers got to experience the
  "Thrill of the Find". In 1990 Winners was
  acquired by THE TJX COMPANIES INC.,

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Fashion trends
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1919 - Theodore Pringle Loblaw and J. Milton Cork
open the first Loblaw Groceterias in Toronto.
They have a new concept in grocery retailing,
combining self-serve and cash-and-carry. No
longer will customers have to wait for a clerk to
fetch items from behind store counters. Loblaw
and Cork are told it will never work.
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Progress!

• 1949 - Loblaws again leads the way with the
  introduction of "healthfully-cool equipped
  air-conditioning," in its new "super markets."
  Other innovations include "magic carpet" doors
  that open automatically before shoppers. The
  post-war boom of the 1950s sees store sizes
  steadily expand, with larger and larger parking
  lots to accommodate an increasingly suburban
  class of consumers.

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Green before it was cool

• 1989 - Because "Something Can Be Done!"
  President's Choice Green Products are launched by
  Loblaws. More than 100 'environmentally friendly'
  and 'body friendly' items are featured, including
  "100 Natural Source Lawn Garden Fertilizer"
  and "Just Peanuts Old Fashioned Peanut Butter."

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• Today - Today's pace never seems to slow. With
  its "market" stores, Loblaws is making shopping
  more convenient, while still doing what it's
  always done best offering great quality food,
  and innovative products, at a terrific price.
  One-stop convenience means Loblaws customers can
  pick-up dinner at the Meals To Go counter, buy a
  bottle of wine, order digital prints from the
  Photolab, do their banking at a PC Financial
  pavillion, get that prescription filled at the
  DRUGStore Pharmacy, even enroll for cooking
  classes "Upstairs at Loblaws," all while
  checking-off their grocery list.

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With more than 1,300 stores in 10 provinces and
thousands of wholesale customers, Sobeys is a
leading national grocery retailer and food
distributor in Canada. It was founded in 1907,
and is headquartered in Stellarton, Nova Scotia
and has operations across the country. One thing
doesnt change - our time-tested approach to
creating value for our customers and
shareholders. Our success lies in 100 years of
superior customer service.
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Sobeys has an art collection
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Countertop Buzz

• Two of Canada's top chefs have teamed up to bring
  you Countertop Buzz, a blog about great food,
  good fun, and inspirational meal ideas.

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Its CANADIAN retail

• Focus on innovation
• Healthy and natural are big
• Continual adaptation
• Broad variety of formats and approaches
• Come visit!

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THANK YOU!

• Neil Maizen
• VP, IT and COO
• Canadian Tire Dealers Association
• 416-434-7551
• nmaizen_at_ctda.com