Emotional Intelligence I The theory behind the movement

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Emotional Intelligence IThe theory behind the
movement

• Bob Cole
• American Student Assistance

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What is EI

• Knowing yourself
• Knowing how we relate to others
• Knowing how to adapt to difficult situations
• Managing stress
• Leading a happy, fulfilling life

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Background

• E.L. Thorndike Behavior explained by reflexes
• 1970s Human Potential Movement
• 1985 Reuven Bar-On Defines EQ
• Are there factors that determine ones ability
  to be effective in life?
• 1995 Time Magazine Daniel Goleman

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What is Emotional Intelligence?

• Emotional intelligence is a persons ability to
  understand their own emotions, the emotions of
  others, and to act appropriately using these
  emotions.
• Emotional intelligence never stops growing.
  Because we are always evolving as people, EQ is
  something that must be nurtured.

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How IQ Differs

• IQ
• Measure of an individuals personal information
  bank
• Memory, vocabulary and visual motor skills
• IQ is set and peaks at age 17
• Remains constant through adulthood
• Predicts only 20 of lifes success
• Has little to do with life, marriage,
  relationship or family
• High school reunion

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A Brief History of Emotions

• The Emotional Brain developed first
• Sense of smell was original emotion
• Limbic system develops allowing learning and
  memory
• Neocortex develops as a seat of thought
• allows for strategy and long term planning
• Allows humans to have feelings about feelings

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Our Two Minds

• The Rational Mind
• The Thinking Mind
• Prominent in awareness
• Thoughtful
• Able to ponder and reflect
• The Emotional Mind
• Impulsive
• Powerful
• Illogical

• Each work in relative harmony
• Rational mind has Veto power
• When passion surges the balance tips
• The emotional hijacking
• The amygdala

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Fight or Flight Response

• Visual signal goes from Retina to Thalamus and is
  translated into language of the brain
• Message is sent to visual cortex for analysis and
  is assessed for response
• The emotional response is is sent to the amygdala
  to activate emotional centers
• Amygdala signals heart and blood pressure
  increase. Large muscles prepare for quick
  action.

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Emotional Impulses

• How your body is affected
• Anger blood flows to the hand, heart rate
  increases, rush of adrenaline creates pulse of
  energy
• Fear blood rushes to large skeletal muscles,
  body freezes
• Surprise lifting of eyebrows
• Disgust upper lip curls, nose wrinkles
• Sadness decline in energy and enthusiasm
• Repeated impulses over time can lead to serious
  adverse health issues

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EI Model
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Intrapersonal

• Self-Awareness the ability to recognize how
  youre feeling and why youre feeling that way
  and the impact your behavior has on others
• Assertiveness the ability to clearly express
  your thoughts and feelings, stand your ground and
  defend a position
• Independence the ability to be self-directed
  and self-controlled, to stand on your own two feet

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Intrapersonal, cont....

• Self-Regard the ability to recognize your
  strengths and weaknesses and to feel good about
  yourself despite your weaknesses
• Self-Actualization the ability to realize your
  potential and feel comfortable with what you
  achieve at work and in your personal life

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Interpersonal

• Empathy the ability to understand what others
  might be feeling or thinking, viewing the world
  through another persons eyes
• Social Responsibility the ability to be a
  cooperative and contributing of your social group
• Interpersonal Relationships the ability to
  forge and maintain relationships that are
  mutually beneficial and marked by give and take
  and a sense of emotional closeness

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Adaptability

• Reality Testing the ability to see things as
  they actually are, rather than the way you wish
  or fear they might be
• Flexibility the ability to adjust your
  feelings, thoughts, and actions to changing
  conditions
• Problem Solving the ability to define problems,
  then move to generate and implement effective,
  appropriate solutions

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Stress Management

• Stress Tolerance the ability to remain calm and
  focused, to constructively withstand adverse
  events and conflicting emotions without caving in
• Impulse Control the ability to resist or delay
  a temptation to act
• Tale of the Marshmallow

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EI Model
General Mood
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General Mood

• Optimism the ability to maintain a
  realistically positive attitude, particularly in
  the face of adversity

• Happiness the ability to feel satisfied with
  life, to enjoy yourself and others, and to
  experience zest and enthusiasm in a range of
  activities

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EQ Value

• Creativity
• Stress Management
• Decision Making
• Relationship Building
• Can be enhanced
• What else is important to you?

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High/Low
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Additional Resources

• The EQ Edge, Steven J. Stein, PhD and Howard E.
  Book, MD Stoddard, 2000
• Emotional Intelligence, Daniel Goleman
• http//www.utne.com/interact/test_iq.html